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Last update: 25.10.2016

QA Director | Quality Assurance Manager | QA Manager | QA Coach | Agile Testing

Graduation: M.Eng. Software Engineering
Hourly-/Daily rates: show
Languages: English (Full Professional) | French (Full Professional) | Dutch (Native or Bilingual) | Portuguese (Full Professional)

Skills

SUMMARY BIO:
20 years of professional experience in the software industry including 10 years in QA & engineering management, 5 years as QA Manager at Microsoft, 12 years in the role of Agile QA advisor/trainer/coach.
Expert in QA and testing, process improvement and innovation, Agile methods, team building, SAFe, DevOps.
Built large QA infrastructures from the ground up, established (Agile) testing and quality strategies across engineering, hired 200+ persons.
Assessor and advisory board member for QAI India.
Authored 20+ courses, spoke at conferences, wrote articles and blogs, active in the QA/testing and Agile community.
Fluent in Dutch, English, French, Portuguese.
Citizenship: Dutch.

Project history

SELECTED PROJECTS

CTO & Consultant, SoftO2, 2001-present
Quality Assurance, Testing, Agile Transformations, Agile Scaling, DevOps (CRM, B2B and B2C E-commerce, Security, Multimedia, Video Games, Finance, Pharmaceuticals)
Clients include Autodesk, Aon, ING Canada, Ubisoft, Misys, Parallels, McKesson, TD Meloche Monnex, Schlumberger, SITA, SunGuard, IBM, Dell.
  • Set up quality assurance infrastructures in the roles of QA manager and process coach.  Key areas covered:  quality planning, software test strategy, team compositing and recruitment, requirements analysis, scheduling & tracking, metrics, configuration management, release management, and tools acquisition.
  • Designed 25 different courses and delivered customized onsite & online training on QA, functional and development testing, and Agile methods.
  • Performed effectiveness assessments and identified success and failure factors in QA/test and R&D processes, tools, team organizations and collaboration/communication mechanisms.  Drilled into the root causes of productivity and quality problems, and composed prioritized improvement execution plans.
  • Coached  engineering managers, leads and individual staff in implementing process improvement initiatives and productivity tools for project management, test and requirements management including traceability and change management mechanisms.
  • Transformed 10+ teams to an Agile development approach in the roles of process coach and scrum master. Key areas covered: product backlog management, user stories and use case analysis, iteration planning and estimating, agile software testing, team compositing, scheduling & tracking, metrics, tools acquisition.
  • Project-managed offshore QA teams in establishing web testing strategies and delivering on quality targets.
Advisory Director of Quality Directorate, Sberbank Technology, 2015-present (part-time)
QA, Testing, Agile Transformation, DevOps (Banking)
  • Launched company-wide Efficiency Improvement Program; strategised, planned and coached work groups during their improvement elaboration.
  • Facilitated DevOps kick-off and created a value-stream driven DevOps roadmap with the executive team.
  • Designed and conducted Agile training and coaching of functional testing strategies & techniques and development quality practices.
Director of Best Practices and QA, Zero-Knowledge Systems, 1999-2001
QA & Release Management, Software Processes (E-Commerce and Internet Security)
  • Kicked off system integration and quality assurance 3 months prior to the v1 release date of the Freedom web application and online store and download center.  Built a strong core QA team quickly and established a risk-based quality and testing approach throughout the engineering team.
  • Introduced and implemented the Rational Unified Process (RUP) in streamlining communication, ownerships, deliverables and release timelines across all functional teams.
  • After v1, hired and trained 30 additional QA staff members.  Introduced advanced test practices for test planning, test case management, and test execution for multiplatform releases.  Organized the test lab and set up strong collaboration with customer support.
  • Increased the capacity and productivity of the engineering team by improving project scheduling and tracking, bug processing and smart metrics, by organizing a smooth central configuration management function with planned code branch management, and by establishing defined repeatable release cycles.
  • Managed and supported a team of test automation professionals in setting up a framework using Mercury TestDirector, WinRunner and LoadRunner.
  • Headed a CMM-based Best Practices team in a collaborative effort to introduce/adapt best practices, including the implementation of KPAs at Level 4.
QA Manager, Microsoft Corporation (Softimage Division), 1995-1999
QA & Testing, Software Best Practices (Film Production & 3D Animation)
  • Built the QA infrastructure from the ground up, including effective best practices, testing, CM/builds, and metrics.
  • Hired and trained QA individuals and development staff on testing methodologies.  Orchestrated all QA individuals into a well-oiled 40-person team with full cross-team integration in the existing R&D organization.
  • Established testing strategy and methodologies for maximizing ROI of all testing efforts.
  • Set up configuration management with a daily build process.
  • Introduced test automation for execution of white-box unit tests, performance tests, black-box smoke tests, and regression testing.
  • Drove the endgame and release cycles of the Softimage products including the successful shipment of the v1 release of Microsoft | Softimage DS and 3.x and XSI releases of Microsoft | Softimage 3D.
  • Helped set up Softimage’s development milestone strategy based on the experience in Redmond; initiated effective project tracking methods, set up the V-model and initiated company-wide metrics.

Local Availability

Only available in these countries: Netherlands
Worldwide
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