03/13/2026 updated

RP
100 % available

Global Incident Coordinator and Operations Lead

Sofia, Bulgaria
Worldwide
Master - Organization and Management of Corporate Security
Sofia, Bulgaria
Worldwide
Master - Organization and Management of Corporate Security

Data AnalysisAuditingAutomationComputer Telephony IntegrationIncident ManagementOpen Source IntelligenceRisk AnalysisProcess ManagementNational Institute of Standards and Technology (NIST)Onboarding
Incident Management
Expertise in incident management and coordination, including CTI, CTI, DFI, ASM, CISM, physical security, privacy, ethics, and analytics.

Cybersecurity Tools
Proficiency in EDR, OSINT, ReputationBased tools, E5 Microsoft suite, Data Scrap and analysis, SIEMs.

Process Management
Creation, update, and maintenance of operational processes, including onboarding and training for IR and CTAC teams.

Executive Communication
Preparation of Executive Summaries and one-pagers for CISO organization.

Automation and Reporting
Implementation of new tools, testing, review, and reporting, including requirements for FTEs, IRP, Tabletops, risk registers.

Compliance and Auditing
Knowledge of industry standards, CISO requirements, and frameworks (NIST, Mitre, NIS, CSF2, 27035, TLP). Experience with audit and documentation readiness.

Security Incident Analysis
Analysis of security incidents and events, assistance to incident coordinators in case of compromised assets or major attacks.
 

Experience

Professional experience5 - 10 years
Freelancer since2024

Languages

EnglishFluentRussianBasic knowledgeSpanishFluent

Project history

Global Incident Coordinator and Operations Lead

DXC Technology
Responsible for incident management and coordination, executive communication, operations process management, and automation implementation.

Security Incident Response Analyst

DXC Technology
Analyzed security incidents and events, assisted incident coordinators, and participated in multiple known global incidents.

Customer Relations Executive

Paysafe
Responsible for customer queries-support function, obtained knowledge about Compliance, Complaints, Fraud Detection, PCI-DSS, ISO, AML, KYC, Supply Chain, Anti-Fraud, and introduced to cyber security.

Sales - Aviation spares for urgent situations

AWTronics LTD
Responsible for multiple clients portfolio, identification of urgent situations, client needs, and delivering solutions. Gained knowledge on the entire process from contact creation to delivery and regulations.

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