09/12/2025 updated

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Senior Scrum Master and Agile Coach with international team leadership expertise

Quarteira, Portugal
Worldwide
MBA in Business Administration
Quarteira, Portugal
Worldwide
MBA in Business Administration

Profile attachments

CV Raquel Rocha 5_ed (1).pdf
CV Raquel Rocha_SRE.pdf
CV Raquel Rocha_SRE1.pdf

Agile MethodologyBusiness Process ImprovementConflict ResolutionCycle Time VariationScrum MethodologyScaled Agile FrameworkStakeholder EngagementStakeholder ManagementMetricsCoaching and MentoringTeam ManagementBrainstormingSafety Principles
Scrum Framework
Professional Scrum Master II certified with expertise in organizing and facilitating Scrum ceremonies, promoting psychological safety, and applying flow metrics for continuous improvement.

Scaled Agile Framework (SAFe)
SAFe Scrum Master certified with experience implementing Scrum-of-Scrums and SAFe practices for distributed teams across multiple countries.

Flow Metrics Implementation
Expertise in implementing and analyzing velocity, lead time, and cycle time metrics to foster data-driven improvements and guide team performance.

Collaborative Decision-Making Techniques
Implementation of Fist of Five, Dot Voting, and silent brainstorming techniques to facilitate team consensus and decision-making.

Liberating Structures Facilitation
Application of 1-2-4-All, What? So what? Now What? and other Liberating Structures to enhance team engagement and collaboration.

Agile Maturity Coaching
Assessment and coaching of teams on agile maturity, with behavior mapping to support continuous improvement.

Stakeholder Engagement
Alignment of multiple internal and external stakeholders using conflict resolution techniques and structured communication approaches.
 

Experience

Professional experience0 - 5 years
Freelancer since2024

Languages

GermanBasic knowledgeEnglishFluentFrenchBasic knowledgePortugueseNative speakerSpanishGood

Project history

Scrum Master

Tech Tide
Leading a Scrum team of 7 members in a nearshoring context for a global client. Supporting two delivery teams through full sprint cycles, implementing velocity and lead time metrics, and promoting continuous value delivery.

Scrum Master

AVL Deutschland GmbH
Supported a distributed team of 10 members across Germany and UK. Coordinated multiple projects using Scrum-of-Scrums and adapted SAFe practices. Promoted psychological safety and team engagement across distance.

Scrum Master

dti digital
Led two Scrum teams of 5 and 9 members simultaneously in a global delivery context. Facilitated Scrum ceremonies using Liberating Structures and coached teams on agile maturity.

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