05/21/2023 updated
100 % available
Customer Service/Travel Agent, Billing and Sales Representative, Customer Service Representative
Davao City, Philippines
Only remote
BillingServicio al ClienteSales
As an individual who takes initiative and thrives on hard work, I am confident in my ability to assist you in a number of ways. Allow me to offer my expertise in:
?Administering and managing all types of tasks, ensuring they are carried out with precision and conscientiousness. ?Conducting thorough research and efficiently inputting data, so that you can have the information you need at your fingertips.
?Providing exceptional customer service, always going above and beyond to meet clients' needs.
?Creating and updating Shopify listings with utmost care and attention to detail.
?Generating high-quality leads that will undoubtedly help grow your business.
My motivation knows no bounds, and I am ready to help you in any way possible. So let's work together to bring your business to new heights!
?Administering and managing all types of tasks, ensuring they are carried out with precision and conscientiousness. ?Conducting thorough research and efficiently inputting data, so that you can have the information you need at your fingertips.
?Providing exceptional customer service, always going above and beyond to meet clients' needs.
?Creating and updating Shopify listings with utmost care and attention to detail.
?Generating high-quality leads that will undoubtedly help grow your business.
My motivation knows no bounds, and I am ready to help you in any way possible. So let's work together to bring your business to new heights!
Experience
Professional experience0 - 5 years
Freelancer since2021
Languages
EnglishGood
Project history
Alorica, the largest, certified minority-owned BPO
is the digital customer experience partner of
choice for innovative companies all
over the world.
I am the first point of contact for any customer
who has a question or an issue with a product
or service of the company.
I am responsible for managing incoming calls
and customer service inquiries and assessing
customer needs to achieve satisfaction.
On top of my role as a customer service
specialist, I became one of the top agents in
our department.
RECHEL
MERCADO
CUSTOMER SERVICE
REPRESENTATIVE/GENERAL VA
Contact
Davao City, Philippines
+639566929957
https://rechelmercado07239.wixsite.com/varechel
rechel.mercado072395@gmail.com
is the digital customer experience partner of
choice for innovative companies all
over the world.
I am the first point of contact for any customer
who has a question or an issue with a product
or service of the company.
I am responsible for managing incoming calls
and customer service inquiries and assessing
customer needs to achieve satisfaction.
On top of my role as a customer service
specialist, I became one of the top agents in
our department.
RECHEL
MERCADO
CUSTOMER SERVICE
REPRESENTATIVE/GENERAL VA
Contact
Davao City, Philippines
+639566929957
https://rechelmercado07239.wixsite.com/varechel
rechel.mercado072395@gmail.com
Ibex delivers innovative business process outsourcing
(BPO), smart digital marketing, online acquisition
technology, and end-to-end customer engagement
solutions to help companies acquire, engage, and
retain valuable customers.
Keeping records of customer interactions and
transactions, recording details of inquiries,
complaints, and comments.
Resolving customer service or billing
complaints by performing activities such as
exchanging merchandise, refunding money,
and adjusting bills.
Checking to ensure that appropriate changes
were made to resolve customers' problems.
Determining charges for services requested,
collecting deposits or payments, and/or
arranging for billing.
(BPO), smart digital marketing, online acquisition
technology, and end-to-end customer engagement
solutions to help companies acquire, engage, and
retain valuable customers.
Keeping records of customer interactions and
transactions, recording details of inquiries,
complaints, and comments.
Resolving customer service or billing
complaints by performing activities such as
exchanging merchandise, refunding money,
and adjusting bills.
Checking to ensure that appropriate changes
were made to resolve customers' problems.
Determining charges for services requested,
collecting deposits or payments, and/or
arranging for billing.
Teleperformance is an outsourced omnichannel
customer experience management company that has
been helping clients in around 160 markets all over the
world for over four decades. Teleperformance
helps connect the most respected and well-known
brands with their customers.
I am responsible for helping our customers
make travel plans. In addition to booking
reservations, they assist customers in
choosing their destination, transportation, and
lodging and
inform travellers of passport and visa
requirements, rates of currency exchange,
and import
duties.
customer experience management company that has
been helping clients in around 160 markets all over the
world for over four decades. Teleperformance
helps connect the most respected and well-known
brands with their customers.
I am responsible for helping our customers
make travel plans. In addition to booking
reservations, they assist customers in
choosing their destination, transportation, and
lodging and
inform travellers of passport and visa
requirements, rates of currency exchange,
and import
duties.