07/01/2026 updated
100 % available
Regional Training Manager | Learning & Development Leader | Team & Vendor Management
Lucknow, India
Only remote
B.Tech, Electronics & Telecommunication Engineering, Team ManagementOutput ManagementTeam Performance ManagementDevelopment of the TeamEducation Management
Training Team Leadership & Mentoring
Leadership of large training teams across multi-region, multi-domain organizations, including coordination with vendor and internal trainer networks, mentoring field workforces of 600+ professionals.
Learning Management Systems (LMS) & eLearning Tools
Proficiency in LMS and eLearning platforms for content design, deployment, and tracking of learning interventions at scale across multiple regions.
Training Needs Identification (TNI) & Competency Mapping
Conducting Training Needs Identification and competency assessments to build targeted curricula, close capability gaps, and align learning plans with organizational KPIs and function strategy.
Learning Plan Development & Execution
Design and execution of structured learning plans aligned to business and function strategy, covering induction, refresher, and capability-building programs for large field workforces.
Data-Driven Analysis for Training Effectiveness
Tracking training feedback, customer satisfaction (NPS) data, and performance metrics to continuously refine and improve learning interventions.
Quality/Process Audit Frameworks
Conducting 100+ field and process audits feeding into knowledge management and continuous improvement, including ASP audits and capability reviews.
Curriculum Development from TNI & Feedback
Developing learning content and knowledge assets such as technical bulletins, troubleshooting frameworks, and training modules based on field feedback and TNI outcomes.
MS Office Suite (Word, Excel, PowerPoint)
Proficiency in MS Office tools for documentation, reporting, training material creation, and data analysis.
Documentation, Audit & Records Management
Maintaining structured documentation and records in line with standard audit procedures, supporting grade-level upgradation and certification processes.
Service Management & Assessment Platforms
Managing periodic assessments, evaluations, and documentation for grade-level upgradation and certification across field service teams.
Leadership of large training teams across multi-region, multi-domain organizations, including coordination with vendor and internal trainer networks, mentoring field workforces of 600+ professionals.
Learning Management Systems (LMS) & eLearning Tools
Proficiency in LMS and eLearning platforms for content design, deployment, and tracking of learning interventions at scale across multiple regions.
Training Needs Identification (TNI) & Competency Mapping
Conducting Training Needs Identification and competency assessments to build targeted curricula, close capability gaps, and align learning plans with organizational KPIs and function strategy.
Learning Plan Development & Execution
Design and execution of structured learning plans aligned to business and function strategy, covering induction, refresher, and capability-building programs for large field workforces.
Data-Driven Analysis for Training Effectiveness
Tracking training feedback, customer satisfaction (NPS) data, and performance metrics to continuously refine and improve learning interventions.
Quality/Process Audit Frameworks
Conducting 100+ field and process audits feeding into knowledge management and continuous improvement, including ASP audits and capability reviews.
Curriculum Development from TNI & Feedback
Developing learning content and knowledge assets such as technical bulletins, troubleshooting frameworks, and training modules based on field feedback and TNI outcomes.
MS Office Suite (Word, Excel, PowerPoint)
Proficiency in MS Office tools for documentation, reporting, training material creation, and data analysis.
Documentation, Audit & Records Management
Maintaining structured documentation and records in line with standard audit procedures, supporting grade-level upgradation and certification processes.
Service Management & Assessment Platforms
Managing periodic assessments, evaluations, and documentation for grade-level upgradation and certification across field service teams.
Experience
Professional experience10+ years
Freelancer since2012
Languages
EnglishFluentHindiNative speaker
Project history
Lead end-to-end training interventions for the West Zone, aligning learning plans with organizational KPIs and function strategy. Conduct TNI and competency assessments to build targeted curriculum and close capability gaps. Coordinate training delivery with internal trainers and external/vendor partners, and monitor adherence to process standards. Partner with managers and cross-functional stakeholders to build long-term coaching and learning partnerships. Develop learning content and knowledge assets including technical bulletins, troubleshooting frameworks, and training modules. Track training feedback and customer satisfaction (NPS) data to continuously refine learning interventions.
Delivered induction, refresher, and capability-building programs for 150+ field engineers across Maharashtra. Reduced repeat service calls by 22% through structured, data-driven learning interventions. Managed periodic assessments, evaluations, and documentation for grade-level upgradation and certification. Facilitated review meetings with Plant Quality and Operations teams to align training content with field needs.
Owned the end-to-end learning cycle including TNI, roadmap design, facilitation, evaluation, and certification for 190 field personnel across the Haryana region. Managed vendor/service-partner training and conducted competency evaluations, ASP audits, and capability reviews. Designed training schedules, learning materials, assessment tools, and resource/logistics plans. Maintained structured documentation and records in line with standard audit procedures.