02/11/2026 updated

**** ******** ****
100 % available

Administrative & Customer Support Assistant | Data Entry | CRM

Berazategui, Argentina
Only remote
High School Diploma
Berazategui, Argentina
Only remote
High School Diploma

Profile attachments

Resume Ada Anahi Martin.pdf

About me

I am an Administrative Assistant with 10 years of experience in customer service, technical support, and office administration. Skilled Excel, CRM, email management, and document organization. Responsible, organized, and adaptable, I provide reliable support and client satisfaction.

Technical SupportCustomer Relationship ManagementCall CentersServicio al ClienteData EntryRecords ManagementEspañolExcel FormulasQuality ManagementFile OrganizationWorkflowsMail ServicesAdministrative OperationsCustomer SupportGsuite
I am a Virtual Assistant with 10 years of experience combining administrative tasks and customer support. I worked 5 years in a legal firm and 5 years in a call center, helping clients, solving issues, and managing data with responsibility and confidentiality.
I can support your business with:
• Customer support via chat and email
• Data entry and Excel management
• CRM updates and follow-up
• Email and agenda organization
• Order and ticket management
• Document and file organization
• Basic technical support
I am patient, organized, and used to dealing with clients in professional environments. I adapt quickly to new systems and workflows.
Available to start immediately.


Administrative Assistant – Legal Firm (5 years)
Customer service in person and by phone
Data entry and Excel management
Document organization
Email communication
Agenda and file management
Handling confidential information
Customer Support Agent – Call Center (5 years)
Customer assistance via phone and chat
Technical support for users
Ticket management
Problem resolution
CRM data update
Follow-up of cases

SKILLS
Data Entry
Virtual Assistance
Customer Support
Technical Support
Microsoft Excel
Email Handling
Administrative Support
CRM
Spanish





Experience

Professional experience10+ years
Freelancer since2026

Languages

EnglishBasic knowledgeSpanishNative speaker

Project history

Data Entry Specialist

Self-Employed - Online Pet Supplies Store
Enter and update customer, sales, and product information in spreadsheets and digital systems. Verify data from orders, invoices, and messages to ensure accuracy. Review records for deficiencies or errors and correct inconsistencies. Organize and maintain digital files for efficient retrieval. Retrieve information from databases to respond to client requests. Manage confidential customer information responsibly.

Data Management Specialist

Self-Employed - Costumes and Accessories Business
Recorded sales, expenses, and client data in digital formats. Checked information against source documents for accuracy. Updated existing records and maintained organized files. Prepared reports and lists using Excel and Google Sheets.

Call Center Representative

Nextel Argentina
Entered and updated customer information in internal systems. Verified client data following quality procedures. Documented service requests and maintained accurate records. Handled sensitive information with strict confidentiality.

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