09/22/2025 updated
100 % available
Remote Freelance Change Manager & Coach | Strategic Project Manager & Virtual Assistant
Santa Catalina, Panama Diploma in Media Education (University of Marburg & Bielefeld, 2000)
About me
After 15+ years in change & project management and IT consulting, I relocated to Panama, where I combine my passion for diving with freelance work. My focus: helping navigate change, stay organized, and grow sustainably – whether through strategic consulting, coaching, or hands-on project execution.
Agile MethodologyEditingTeachingBusiness ProcessesChange ManagementInformation Technology ConsultingContent ManagementInformation Technology Infrastructure Libraries (ITIL)IT Service ManagementProject ManagementPRojects IN Controlled Environments Version 2 (PRINCE2)Scrum MethodologySocial MediaStakeholder EngagementUsability TestingSchedulingBack OfficeDemonstration SkillsTranscribingAdministrative OperationsCoaching and Mentoring
Change Management
Prosci® certified expertise in IT and organizational transitions with methodical approach to change processes.
Project Management
Strategic coordination, planning, and stakeholder engagement with Professional Scrum Master certification.
Virtual Assistance
Administration, back office, scheduling, and communication support for remote business operations.
IT Consulting
ITIL Foundation Certificate in IT Service Management and Microsoft 365 Certified Fundamentals.
Coaching
Systemic coaching methodology supporting teams and individuals with certification from InKonstellation Coaching Academy.
Content Management
Social media support, website maintenance, usability testing, and drafting materials.
Agile Methodologies
Certified SAFe® 5 Agilist, Agile Scrum Master & Product Owner, and PRINCE2 Agile® Practitioner.
Research & Documentation
Analysis, presentations, editing, transcriptions, protocols.
Workshops & Trainings
Teaching Microsoft 365 and other topics around digitisation
Languages
GermanNative speakerEnglishFluentSpanishBasic knowledge
Project history
Working as a certified PADI Open Water Scuba Instructor.
• User adoption and change management for various IT customers
• Presales workshops and scaling of customized modules and measures for customers
• Conception and complete implementation of change
management measures (envisioning and target definition, presentation of demos, communication planning and measures, leadership coaching, inclusion of works councils (“Betriebsrat”) and other stakeholders, participative champions programms / fo-cus groups, workshop moderation, resistance management, con-flict discussions / mediation, consulting on user training, piloting, usability testing, evaluation and reinforcement)
• Focus areas: Microsoft 365, Intranet on SharePoint, data
classification, cloud governance, IT service management
software and processes (ITIL)
Provided IT consulting services and managed organizational change processes.