11/09/2026 updated
100 % available
Remote Sales Consultant | Customer Success | Sales Administration
Durban, South Africa
Only remote
National Senior Certificate (Bachelor Pass / Grade 12)SalesMarketing Analytics
B2B Sales & Lead Generation
Outbound sales activity including cold calling, cold outreach and prospecting to identify new business opportunities and move leads through the sales process.
Customer Service & Customer Success
Professional customer service across telephone, email and online communication channels, handling enquiries, resolving concerns and building lasting customer relationships.
CRM & Administrative Record Keeping
Accurate maintenance of CRM systems and spreadsheets, managing prospect and customer data, documentation and administrative support tasks.
Sales Follow-Up & Objection Handling
Consistent follow-up with prospects, explaining value propositions and guiding customers through objections to advance the sales process.
Upselling & Cross-Selling
Identification of customer needs and preferences to upsell and cross-sell relevant products and services effectively.
Travel Operations & Booking Administration
Management of reservation documentation, rooming lists, vouchers, travel packs and supplier communication within travel operations environments.
Research & Data Accuracy
Checking rates, policies and availability while maintaining accurate records and ensuring data integrity across systems.
Microsoft Office
Proficient use of Microsoft Office tools to support administrative, reporting and communication tasks in a professional environment.
Time Management & Independent Work
Ability to work independently, manage daily activity toward targets and maintain productivity in remote and fast-paced environments.
Outbound sales activity including cold calling, cold outreach and prospecting to identify new business opportunities and move leads through the sales process.
Customer Service & Customer Success
Professional customer service across telephone, email and online communication channels, handling enquiries, resolving concerns and building lasting customer relationships.
CRM & Administrative Record Keeping
Accurate maintenance of CRM systems and spreadsheets, managing prospect and customer data, documentation and administrative support tasks.
Sales Follow-Up & Objection Handling
Consistent follow-up with prospects, explaining value propositions and guiding customers through objections to advance the sales process.
Upselling & Cross-Selling
Identification of customer needs and preferences to upsell and cross-sell relevant products and services effectively.
Travel Operations & Booking Administration
Management of reservation documentation, rooming lists, vouchers, travel packs and supplier communication within travel operations environments.
Research & Data Accuracy
Checking rates, policies and availability while maintaining accurate records and ensuring data integrity across systems.
Microsoft Office
Proficient use of Microsoft Office tools to support administrative, reporting and communication tasks in a professional environment.
Time Management & Independent Work
Ability to work independently, manage daily activity toward targets and maintain productivity in remote and fast-paced environments.
Experience
Professional experience0 - 5 years
Freelancer since2026
Languages
EnglishNative speaker
Project history
Conducting outbound sales activity to identify prospects, introduce products and services, and create new business opportunities. Engaging prospective customers by telephone and other communication channels, handling objections, maintaining accurate prospect and customer information, and managing daily activity toward sales targets.
Provided professional customer service, built positive guest relationships, upsold products based on customer needs and preferences, and handled POS transactions and cash accurately.
Managed reservation documentation, rooming lists, vouchers and travel packs. Checked rates, policies and room availability, liaised with suppliers, sourced accommodation products and negotiated competitive supplier rates. Maintained accurate Tourplan records and contributed to a 30% reduction in supplier response time.