09/06/2022 updated
LB
100 % available
Remote Support Technician, Chat Support Representative
Philippines
Philippines
Bachelor of Arts Major in EnglishMicrosoft SharePointDatabase PerformanceServicenow
ServiceNow, Sharepoint, database performance
Experience
Professional experience0 - 5 years
Languages
EnglishGood
Project history
ACCENTURE
Responsible in tracking daily workflows in multiple ticketing
system including ServiceNow and Sharepoint.
Problem Identification - Creates daily reports to ensure
visibility of database performance.
Updating runbooks and variety of operations functions for
CONTACT process improvement.
INFORMATION Performs project works and additional tasks as assigned by the
management.
Responsible in tracking daily workflows in multiple ticketing
system including ServiceNow and Sharepoint.
Problem Identification - Creates daily reports to ensure
visibility of database performance.
Updating runbooks and variety of operations functions for
CONTACT process improvement.
INFORMATION Performs project works and additional tasks as assigned by the
management.
99 Sauyo Road Brgy. Sauyo ACCENTURE
Quezon City Provides remote technical assistance including setting up of
lykjsynbndl@gmail.com computer hardware systems, installing and upgrading
software and troubleshooting basic connectivity issues.
Quezon City Provides remote technical assistance including setting up of
lykjsynbndl@gmail.com computer hardware systems, installing and upgrading
software and troubleshooting basic connectivity issues.
ACCENTURE
+639454205085 Assisting customer's queries and concerns via chat.
Provides basic troubleshooting for connectivity issues.
+639454205085 Assisting customer's queries and concerns via chat.
Provides basic troubleshooting for connectivity issues.