06/17/2026 updated

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Remote Virtual Assistant & Customer Support Specialist

Las Vegas, USA
Only remote
Las Vegas, USA
Only remote

Profile attachments

Resume Nikita Kallenberg.docx

Multilingual Communication
Fluent communication in English and Russian, both written and spoken, combined with intermediate German at B1 level. Translation support between English and Russian for professional and everyday contexts.

Customer Support and Client Communication
Strong ability to assist clients professionally, respond to inquiries, and maintain clear and reliable communication with customers and team members across remote environments.

Administrative and Organizational Support
Competence in organizing tasks, coordinating workflows, managing documentation, and providing administrative assistance to support teams and managers efficiently.

Online Research and Information Organization
Ability to conduct structured online research, gather relevant information, and organize findings clearly for use in reports or team processes.

Task Coordination and Follow-up
Experience in coordinating tasks, tracking progress, and ensuring timely follow-up to keep projects and workflows on schedule.

Microsoft Office
Proficiency in Microsoft Office tools for document creation, data organization, and professional communication.

Google Workspace
Familiarity with Google Workspace applications including Docs, Sheets, and Gmail for collaborative and remote work environments.

Video Conferencing and Task Management Tools
Experience using video conferencing tools and task management platforms to support remote collaboration and project coordination.

CRM and Support Tools
Readiness to learn and adapt to CRM systems and customer support tools as required by different teams and workflows.

Documentation and Data Organization
Ability to create, maintain, and organize documentation and data to support operational and administrative processes.

Languages

GermanGoodEnglishFluentRussianFluent

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