Mainframe & distributed platform Scheduler Senior Specialist

Globally support the Job Scheduling team and administration of automation tools such as TWS/IWS (Tivoli Workload Scheduler / IBM Workload Scheduler) and DWC (Dynamic Workload Console) across production and development environments to Windows and Linux platforms. - Responsible for installing agents, resetting Fault Tolerant Agents (FTA), client commissioning & decommissioning; - Providing user DWC training and guidance, assisting in designing and monitoring jobs more effectively; - Troubleshooting and resolving scheduling issues and conflicts;  - Manipulating scheduled processes to adhere to customer change requests. - Utilize ServiceNow to manage tickets & Jira board following ITIL best practices. - Additionally, engage daily with worldwide teams, offering a multi-cultural perspective within the workplace environment.  - Beyond technical duties, also serve as my team's engagement champion.

Perform database scheduling and maintenance of Applications; Jobs; Calendar; Periods and ETT;
• Daily basis experience in software and tools such as TWS, TSO, ISPF, JCL and Service Now;
• Update reports in CA Deliver;
• Supporting international accounts with multiple countries teammates.
• Generate reports on Excel;
• Manipulate scheduled process to comply with the customer change requests;
• Ability to respond quickly to customer requests, supporting customers around the world daily;
• Experience documenting policies and procedures pertaining to scheduling and production;

Kyndryl, São Paulo, Brazil

* Perform database scheduling and maintenance of Applications; Jobs; Calendar; Periods
and ETT;
* Perform dataset package promotions;
* Daily basis experience in software and tools such as TWS, TSO, ISPF, JCL and Service
Now.
* Troubleshoot and solve scheduling issues and conflicts;
* Analysis condition code and abends;
* Manipulate scheduled process to comply with the customer change requests;
* Ability to respond quickly to customer requests, supporting customers around the world
daily;
* Experience documenting policies and procedures pertaining to scheduling and production;
* Participation in international job migration projects;