11/02/2024 updated

RR
100 % available

Advanced AI Data Trainer with Expertise in AI Systems and Data Management

Makati, Philippines
Only remote
Bachelor of Science in Information Technology
Makati, Philippines
Only remote
Bachelor of Science in Information Technology

Profile attachments

Ric Resume 2024 (1).pdf

Artificial IntelligenceData AnalysisData ManagementInternational SalesProject ManagementMediationVenta al por MenorBack OfficeCampaignsCustomer SupportTeam ManagementUser Generated ContentSafety Principles
AI Data Training
Proficiency in training AI models to ensure accuracy, dependability, and user safety.

Data Analysis
Strong data analysis skills for assessing AI programs and creating model dialogues.

Project Management
Experience in managing teams and coordinating projects across various domains.

Content Moderation
Experience in managing a team responsible for reviewing user-generated content for compliance with platform guidelines.

Back Office Operations
Managed promotional offers and processed consumer applications for an information technology company across international markets.

Customer Support
Demonstrated problem-solving skills in addressing consumer inquiries and mediating disputes in retail campaigns.

Team Leadership
Led and coordinated teams of chat support agents, focusing on coaching and development programs.
 

Experience

Professional experience0 - 5 years
Freelancer since2023

Languages

EnglishFluent

Project history

Advanced AI Data Trainer

Invisible Technologies Inc.
Testing, assessing, and training AI programs. Creating model dialogues, selecting knowledge sources, and ensuring AI safety and accuracy through rigorous testing and recommendations.

Team Manager

Alorica Philippines Inc.
Managed a team of content moderators responsible for reviewing user-generated photos and videos to ensure compliance with online platform's community guidelines for safety.

Back Office Specialist

Netzwelt Inc.
Managed promotional offers for an information technology company across various international markets. Evaluated and processed consumer applications while maintaining ongoing communication.

Email Support Representative

Shore Solutions
Demonstrated strong problem-solving skills by addressing consumer inquiries and mediating disputes for a retail campaign. Investigated fraud cases and resolved them efficiently.

Team Leader

Intelenet Global Philippines
Led and coordinated a team of chat support agents, providing service to customers on a UK financial account. Focused on coaching agents and SMEs in various development programs.

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