03/28/2025 updated
100 % available
Salesforce Consultant/Developer
Valinhos, Brazil
Worldwide
Information Technology ManagementSalesforce consultantsalesforce architectsalesforce developersalesforce sales cloudSalesforce administratorAPEXSOQLSalesforce Service CloudSalesforce Data CloudSalesforce Agentforce
Salesforce AI/Agentforce Specialist | Trainer | Mentor | 20 Years in Tech
With two decades of experience in IT, I’ve always worked bridging the gap between tech and business, making complex tech concepts easy to understand, ensuring even non-technical folks feel empowered. Clear communication and strong stakeholder relationships are my trademarks.
What Drives Me:
I’m passionate about learning and always ready to roll up my sleeves to solve problems. Whether mentoring, building automation, or driving change, I dive right in.
Teaching & Mentorship:
- Since 2004, I’ve enjoyed teaching in various areas: from private English lessons to onboarding and hands-on tech training for new hires.
Key Wins:
- Successfully led a Salesforce Dev/Functional bootcamp for 80 candidates, achieving an 87% approval rate among those who delivered the final project.
- Led training for 30 sales pros in São Paulo in 2024 and for 26 in Mexico City in 2022.
- Automated a 4-hour lead distribution process, cutting it down to mere seconds.
- Simplified a 10-minute, multi-field data entry into a 1-minute automated process with just one input.
Tech & Tools:
- Salesforce Expertise: APEX, SOQL, Sales, Service, Experience & Data Cloud, Agentforce | AI | Einstein
- DevOps & Agile: SFDX, CI/CD, GitHub, Jira, Scrum, Kanban
- Frontend & Development: React.js, HTML5, CSS3, Visual Studio Code
Soft Skills:
- Communication Skills (English/Portuguese)
- Stakeholder management and requirements gathering with both tech and non-technical teams
- Teaching/Mentoring
- Negotiation
- Self management
With two decades of experience in IT, I’ve always worked bridging the gap between tech and business, making complex tech concepts easy to understand, ensuring even non-technical folks feel empowered. Clear communication and strong stakeholder relationships are my trademarks.
What Drives Me:
I’m passionate about learning and always ready to roll up my sleeves to solve problems. Whether mentoring, building automation, or driving change, I dive right in.
Teaching & Mentorship:
- Since 2004, I’ve enjoyed teaching in various areas: from private English lessons to onboarding and hands-on tech training for new hires.
Key Wins:
- Successfully led a Salesforce Dev/Functional bootcamp for 80 candidates, achieving an 87% approval rate among those who delivered the final project.
- Led training for 30 sales pros in São Paulo in 2024 and for 26 in Mexico City in 2022.
- Automated a 4-hour lead distribution process, cutting it down to mere seconds.
- Simplified a 10-minute, multi-field data entry into a 1-minute automated process with just one input.
Tech & Tools:
- Salesforce Expertise: APEX, SOQL, Sales, Service, Experience & Data Cloud, Agentforce | AI | Einstein
- DevOps & Agile: SFDX, CI/CD, GitHub, Jira, Scrum, Kanban
- Frontend & Development: React.js, HTML5, CSS3, Visual Studio Code
Soft Skills:
- Communication Skills (English/Portuguese)
- Stakeholder management and requirements gathering with both tech and non-technical teams
- Teaching/Mentoring
- Negotiation
- Self management
Languages
EnglishNative speakerPortugueseNative speakerSpanishBasic knowledge
Project history
- Serve as the Specialist on the Salesforce CoE, supporting a dynamic team, fostering a culture of continuous improvement and innovation in Salesforce practices.
- Agentforce & Data Cloud implementation.
- Design and develop Proof of Concepts (POCs) to support the pre-sales team, coupled with vigilant monitoring of global market trends to proactively respond to shifts within the Brazilian market.
- Delivery Lead of the internal Sales Cloud Org.
- Lead mentoring initiatives for the graduates of the Bootcamp program, focusing on professional development and practical skill enhancement in real-world applications.
- Revamp the Bootcamp curriculum designed for a group of 80 students, implementing innovative teaching methodologies to significantly enhance retention rates and the quality of education.
Skills & Tech: Salesforce Agentforce; Apex; REST API; CRM Analytics; CPQ Product configuration & price rules; LWC; Integration; Salesforce Mentorship, training & configuration
- Agentforce & Data Cloud implementation.
- Design and develop Proof of Concepts (POCs) to support the pre-sales team, coupled with vigilant monitoring of global market trends to proactively respond to shifts within the Brazilian market.
- Delivery Lead of the internal Sales Cloud Org.
- Lead mentoring initiatives for the graduates of the Bootcamp program, focusing on professional development and practical skill enhancement in real-world applications.
- Revamp the Bootcamp curriculum designed for a group of 80 students, implementing innovative teaching methodologies to significantly enhance retention rates and the quality of education.
Skills & Tech: Salesforce Agentforce; Apex; REST API; CRM Analytics; CPQ Product configuration & price rules; LWC; Integration; Salesforce Mentorship, training & configuration
Joined the company's Salesforce CoE where I acted as the Data Cloud & Agentforce Architect, designing and implementing an Agentforce instance based out of an existing Data Bricks AI bot for LATAM's greatest education conglomerate
I led training sessions for 30 in Sao Paulo, introducing them to the Salesforce Lightning implementation. Post-training, I served as their primary contact, addressing queries arising from daily operations and conducting periodic review sessions.
Beyond being the main point of contact, I collaborated in Discovery and Requirements gathering sessions with the Brazilian team and global Salesforce and business experts. Our aim was to pinpoint areas of concern before the impending migration.
Skills & Tech: Sales & Service Cloud; CRM Analytics; Salesforce CPQ; Conga Composer; Adobe Sign; SOQL; Reports; Salesforce Training & Business Analysis
Beyond being the main point of contact, I collaborated in Discovery and Requirements gathering sessions with the Brazilian team and global Salesforce and business experts. Our aim was to pinpoint areas of concern before the impending migration.
Skills & Tech: Sales & Service Cloud; CRM Analytics; Salesforce CPQ; Conga Composer; Adobe Sign; SOQL; Reports; Salesforce Training & Business Analysis
Certificates
Salesforce AI Specialist
Salesforce2025
Salesforce Data Cloud Consultant
Salesforce2025
Salesforce Platform App Builder
Salesforce2024
Salesforce AI Associate
Salesforce2024
Salesforce Associate
Salesforce2023
Copado Certified Administrator
Copado2021
Six Sigma White Belt
EDTI2021