04/17/2023 updated
RK
100 % available
ServiceNow CSA & CIS-HR Certified || ITSM, CSM, HRSD, Service Portal
India
Only remote
BE Computer ScienceAdvanced Cardiovascular Life Support (ACLS)Agile MethodologyBusiness Rule Management SystemsChange ManagementIncident ManagementProblem SolvingIT Service ManagementKnowledge ManagementSelf Service TechnologiesService CatalogWorkflowsData Import/ExportAdministrative OperationsClient Side ScriptingServer Side Scripting
Hello,
I am ServiceNow developer with 5.7 years of experience in ServiceNow development & certified in the following disciplines:
1. CSA
2. CIS-HRSD
I have worked on ITSM, CSM, HRSD modules also have expertise in Service Portal Development.
Few of my strong points are mentioned below:
- Service Portal Expert
- ITSM Expert
- Client-side scripting (client scripts, UI scripts, catalog client scripts, UI actions, UI Policies )
- Server-side scripting(Script includes, Business Rules, Schedule jobs, UI Actions, ACLs)
- Table Administration - creating/modifying tables and fields
- Service Catalog Implementation
- Building End to End Catalog Items with Workflows., Variable sets, order guides, Record Producers
- Workflow & Flow Designer developments
- Email notifications and email scripts
- ACLs
- System Localization
- Data import/export, Transform Maps & Transform Scripts
- Reports & Scheduled Reports
- Virtual Agent
Service Modules worked on:
- Incident Management
- Problem Management
- Change Management
- Service Catalog
- Agile Development
- Knowledge Management
- CSM
- HRSD
- Service Portal
I am ServiceNow developer with 5.7 years of experience in ServiceNow development & certified in the following disciplines:
1. CSA
2. CIS-HRSD
I have worked on ITSM, CSM, HRSD modules also have expertise in Service Portal Development.
Few of my strong points are mentioned below:
- Service Portal Expert
- ITSM Expert
- Client-side scripting (client scripts, UI scripts, catalog client scripts, UI actions, UI Policies )
- Server-side scripting(Script includes, Business Rules, Schedule jobs, UI Actions, ACLs)
- Table Administration - creating/modifying tables and fields
- Service Catalog Implementation
- Building End to End Catalog Items with Workflows., Variable sets, order guides, Record Producers
- Workflow & Flow Designer developments
- Email notifications and email scripts
- ACLs
- System Localization
- Data import/export, Transform Maps & Transform Scripts
- Reports & Scheduled Reports
- Virtual Agent
Service Modules worked on:
- Incident Management
- Problem Management
- Change Management
- Service Catalog
- Agile Development
- Knowledge Management
- CSM
- HRSD
- Service Portal
Experience
Professional experience5 - 10 years
Freelancer since2023
Languages
EnglishGoodHindiFluent