12/21/2024 updated
100 % available
Freelance Data Analyst, Copywriter and Calligrapher
Austin, USA
Worldwide
ResearchData AnalysisFinancial Data AnalysisMortgage LoansContent ManagementData CleansingData VisualizationDigital ContentPerformance ManagementFinancial RiskPython (Programming Language)Loss MitigationSQL DatabasesStakeholder ManagementStatistics
I am a dedicated and detail-oriented professional with a strong foundation in both data analytics and content review, complemented by several years of experience in the mortgage banking industry. My career journey began when I served as a Loss Mitigation Specialist at Regions Mortgage for six years, where I honed my ability to handle complex datasets, analyze financial risk, and develop strategies to mitigate losses. In this role, I frequently worked with large amounts of data, preparing and scrutinizing reports to identify trends that could improve efficiency and reduce delinquency rates. This exposure sharpened my analytical skills and taught me the importance of accuracy, clear communication, and collaboration across teams.
Subsequently, I joined BCforward as a Content Review Analyst for YouTube. Here, I evaluated digital content for policy compliance and brand integrity. My primary goal was ensuring the online community remained safe and welcoming for all users. This role demanded deep familiarity with content management systems, data classification, and high-stakes decision-making, often under time pressure. I swiftly adapted to the ever-evolving guidelines and used my strong communication skills to provide constructive feedback and coaching to junior analysts, helping them improve their content review capabilities.
Over the years, I have also been pursuing specialized training in data analytics, focusing on statistical methods, data visualization, and database management. This continuous learning has allowed me to develop proficiency in tools such as Python, SQL, Excel, and Tableau, enabling me to quickly transform raw datasets into actionable insights. I take great pride in my meticulous approach to data cleaning and wrangling, as I believe a robust data foundation is critical for accurate analysis. My experience creating dashboards and performance metrics gives me the ability to present findings in a clear, concise manner that drives informed decision-making.
What truly sets me apart is my passion for bridging the gap between technical data analysis and practical business outcomes. With a Bachelor’s degree in History, I bring a unique perspective to complex problems, applying strong research skills and critical thinking to uncover meaningful narratives in data. I am a proactive communicator who believes in fostering transparent relationships with stakeholders. As a native English speaker who also speaks German, I am well-equipped to handle projects that require bilingual communication or a nuanced cultural understanding.
Above all, I am adaptable and resourceful—traits that have consistently helped me excel in fast-paced and highly regulated environments. Whether I am interpreting large-scale financial data or moderating user-generated content, I continually strive to deliver excellent results that align with strategic objectives. If you are looking for someone who combines rigorous data analytics capabilities, keen attention to detail, and a passion for using insights to drive positive outcomes, I would be thrilled to collaborate with you on your next project.
Subsequently, I joined BCforward as a Content Review Analyst for YouTube. Here, I evaluated digital content for policy compliance and brand integrity. My primary goal was ensuring the online community remained safe and welcoming for all users. This role demanded deep familiarity with content management systems, data classification, and high-stakes decision-making, often under time pressure. I swiftly adapted to the ever-evolving guidelines and used my strong communication skills to provide constructive feedback and coaching to junior analysts, helping them improve their content review capabilities.
Over the years, I have also been pursuing specialized training in data analytics, focusing on statistical methods, data visualization, and database management. This continuous learning has allowed me to develop proficiency in tools such as Python, SQL, Excel, and Tableau, enabling me to quickly transform raw datasets into actionable insights. I take great pride in my meticulous approach to data cleaning and wrangling, as I believe a robust data foundation is critical for accurate analysis. My experience creating dashboards and performance metrics gives me the ability to present findings in a clear, concise manner that drives informed decision-making.
What truly sets me apart is my passion for bridging the gap between technical data analysis and practical business outcomes. With a Bachelor’s degree in History, I bring a unique perspective to complex problems, applying strong research skills and critical thinking to uncover meaningful narratives in data. I am a proactive communicator who believes in fostering transparent relationships with stakeholders. As a native English speaker who also speaks German, I am well-equipped to handle projects that require bilingual communication or a nuanced cultural understanding.
Above all, I am adaptable and resourceful—traits that have consistently helped me excel in fast-paced and highly regulated environments. Whether I am interpreting large-scale financial data or moderating user-generated content, I continually strive to deliver excellent results that align with strategic objectives. If you are looking for someone who combines rigorous data analytics capabilities, keen attention to detail, and a passion for using insights to drive positive outcomes, I would be thrilled to collaborate with you on your next project.
Experience
Professional experience0 - 5 years
Freelancer since2020
Languages
GermanFluentEnglishNative speaker
Project history
As a freelance data analyst, my primary responsibilities revolve around transforming raw data into actionable insights that help businesses make informed decisions. One of my key tasks is gathering data from a variety of sources—such as client databases, public APIs, or internal tracking systems—and ensuring its accuracy and integrity through meticulous data cleaning and validation processes. By scrubbing the data of inconsistencies and errors, I help establish a robust foundation upon which reliable analyses can be performed.
Once the data is properly cleaned and organized, I employ a range of analytical methods and tools to uncover patterns, trends, and potential areas of improvement. This can involve everything from exploratory data analysis and hypothesis testing to more advanced statistical models. My role frequently includes performing correlation and regression analysis, segmenting customer data for targeted marketing strategies, and developing predictive models that anticipate future behaviors or performance outcomes.
In tandem with my analytical work, I also take on the responsibility of effectively communicating findings to stakeholders who may not be as familiar with data or statistical concepts. To achieve this, I create compelling data visualizations—often in platforms like Tableau or Power BI—that distill complex information into clear, understandable graphics and dashboards. I tailor my presentation style to meet the needs of each audience, whether they’re executives looking for strategic insights or cross-functional teams seeking tactical recommendations.
Another important aspect of my role involves project management and collaboration with clients. I frequently meet with project sponsors to discuss their objectives and outline a plan of action, including defining project scope, setting timelines, and allocating resources. Throughout the project life cycle, I maintain open communication channels to provide status updates, address any emergent issues, and refine the analysis based on changing requirements.
Finally, I place a strong emphasis on data security and privacy, ensuring that all sensitive information is handled in compliance with relevant regulations. This dedication to confidentiality is particularly critical when working with proprietary or personal data, and I keep abreast of industry best practices to maintain the highest standards.
Overall, my role is multifaceted, bridging the gap between complex datasets and strategic decision-making. Through a blend of technical expertise, clear communication, and proactive collaboration, I aim to deliver measurable value that drives growth, efficiency, and innovation for each client I partner with.
Once the data is properly cleaned and organized, I employ a range of analytical methods and tools to uncover patterns, trends, and potential areas of improvement. This can involve everything from exploratory data analysis and hypothesis testing to more advanced statistical models. My role frequently includes performing correlation and regression analysis, segmenting customer data for targeted marketing strategies, and developing predictive models that anticipate future behaviors or performance outcomes.
In tandem with my analytical work, I also take on the responsibility of effectively communicating findings to stakeholders who may not be as familiar with data or statistical concepts. To achieve this, I create compelling data visualizations—often in platforms like Tableau or Power BI—that distill complex information into clear, understandable graphics and dashboards. I tailor my presentation style to meet the needs of each audience, whether they’re executives looking for strategic insights or cross-functional teams seeking tactical recommendations.
Another important aspect of my role involves project management and collaboration with clients. I frequently meet with project sponsors to discuss their objectives and outline a plan of action, including defining project scope, setting timelines, and allocating resources. Throughout the project life cycle, I maintain open communication channels to provide status updates, address any emergent issues, and refine the analysis based on changing requirements.
Finally, I place a strong emphasis on data security and privacy, ensuring that all sensitive information is handled in compliance with relevant regulations. This dedication to confidentiality is particularly critical when working with proprietary or personal data, and I keep abreast of industry best practices to maintain the highest standards.
Overall, my role is multifaceted, bridging the gap between complex datasets and strategic decision-making. Through a blend of technical expertise, clear communication, and proactive collaboration, I aim to deliver measurable value that drives growth, efficiency, and innovation for each client I partner with.
* Reviewed and analyzed new YouTube user content (English and German languages) to determine monetization eligibility against
YouTube's guidelines and policies.
* Created and updated scripts to improve algorithmic efficiency in Python.
* Presented weekly reports during team-meetings, examining content trends and how policy/procedure may be updated to
improve monetization automation.
* Headed a sub-team of five analysts on a project tasked with improving the monetization algorithm. Delegated individual team
member responsibilities based on particular skills and background.
* Project recommendations accepted by YouTube Engineering Team on average of 91.25% and resulted in 9% improvement in
algorithmic efficiency.
YouTube's guidelines and policies.
* Created and updated scripts to improve algorithmic efficiency in Python.
* Presented weekly reports during team-meetings, examining content trends and how policy/procedure may be updated to
improve monetization automation.
* Headed a sub-team of five analysts on a project tasked with improving the monetization algorithm. Delegated individual team
member responsibilities based on particular skills and background.
* Project recommendations accepted by YouTube Engineering Team on average of 91.25% and resulted in 9% improvement in
algorithmic efficiency.
* Established QRPC with defaulted borrowers to determine the best foreclosure alternative solution. Adhered to strict guidelines
and procedures according to rules such as HIPAA and of the FDCPA.
* Provided borrowers with general mortgage servicing support, such as ordering escrow reanalysis, monitoring loan insurance,
and providing vigilance and defense against potentially fraudulent activity.
* Gathered and analyzed borrower financial data and assisted borrowers throughout the entire loss mitigation process, as SPOC,
managing a monthly portfolio of 80 loans on average.
* Initiated loss mitigation pipelines in MSP and SQL Server, including ETL and data mapping protocols. Updated scripting as
necessary to ensure compliance and uniformity.
* Consistently achieved monthly average QA scores of approximately 93.5% since 2013. Thrice received recognition for
outstanding customer service and going above and beyond. Also awarded 3% raise after 2014 annual performance review.
and procedures according to rules such as HIPAA and of the FDCPA.
* Provided borrowers with general mortgage servicing support, such as ordering escrow reanalysis, monitoring loan insurance,
and providing vigilance and defense against potentially fraudulent activity.
* Gathered and analyzed borrower financial data and assisted borrowers throughout the entire loss mitigation process, as SPOC,
managing a monthly portfolio of 80 loans on average.
* Initiated loss mitigation pipelines in MSP and SQL Server, including ETL and data mapping protocols. Updated scripting as
necessary to ensure compliance and uniformity.
* Consistently achieved monthly average QA scores of approximately 93.5% since 2013. Thrice received recognition for
outstanding customer service and going above and beyond. Also awarded 3% raise after 2014 annual performance review.