Virtual Assistant/Customer Service/Technical Support Specialist

I'm an experienced TSR/CSR (Inbound, Outbound, Chat and Email Support), Back Office. I can do Data Entry, Administrative Work, Order and Entry Processes, and Order Fulfillment. I'm also a trained Virtual Assistant who can do Calendar Management, Project Management, Video Editing, Graphic Design, Cold Calling, Website Creation(wordpress), Product Research. I have acquired valuable experience in all facets of troubleshooting, customer service/support, data entry, data analysis and back-office work. I have almost 8 years of experience in the BPO/Call Center industry. I have handled Telco accounts for mobile phone, cable TV, internet services and home warranty service. I possess unique talent for translating highly complex technical information into terms and concept that the end users can easily grasp and can communicate well with the customers to provide support to their questions and inquiries. Furthermore, I am multi-task oriented, enjoy a challenge, optimistic, and I have a passion for learning new things.