09/06/2022 updated

SS
100 % available

Network Support / Sr IT Support, Network Engineer, System Administrator / Network Administrator

Bangalore Urban, India
India
Bangalore Urban, India
India

Profile attachments

CV - Sadiq Sowath

Microsoft AccessASP.NETHTMLJava (Programming Language)JavaScriptVbscriptMicrosoft ExcelGigabit EthernetMicrosoft WindowsAutoCADAdobe PhotoshopAsymmetric Digital Subscriber LineAntivirus SoftwaresApple IOSTechnical SupportBackup DevicesSymantec Backup ExecMicrosoft OutlookClient Server ModelsCisco RoutersComputer ProgrammingNovell NetWareCorel Wordperfect OfficeSAP Crystal ReportsDynamic Host Configuration ProtocolLinuxDesktop SupportDynamic HTMLDomain Name System (DNS)Memory ManagementMessage Transfer AgentEmulatorsEthernetMicrosoft Exchange ServerHard Disk DrivesGhost (Backup Software)Electrical SwitchgearHP LoadrunnerIBM NotesIntegrated Services Digital NetworksInternet Protocol Security (IP SEC)SubnettingVirtual Private Networks (VPN)Local Area NetworksNetwork SecurityMicrosoft OfficeMicrosoft VisioNetwork EngineeringNetwork InterfacePrint ServersNetwork AdministrationCitrix SystemsOffice SuiteMicrosoft PowerPointRemote AccessElearningInternetwork Packet ExchangePrinting and Screen PrintingTCP/IPTransmission Control Protocol (TCP)Trivial File Transfer ProtocolsVirtual LANWide Area NetworksWireless CommunicationsWireless Access PointWYSIWYGNetwork RoutersFile Transfer Protocol (FTP)Firewalls (Computer Science)Microsoft FrontPageOperational SystemsNetwork ServerCiscoNetwork OptimizationUser Accounts
Network Optimization, Memory Management, Windows OS/ Servers, Windows 98/NT/2000//ME/XP 2000 & 2003 & 2008 Server Novell Netware 4.1 Dos 6.22, Linux 7.1, LAN/WAN, TCP/IP, Ethernet (10/100/1000), IPX/SPX, ISDN, DNS, NetBEUI, Registry Configuration Web Browser Configuration and Installation, Network Support, DHCP, FTP, TFTP, ADSL, MS Office, PowerPoint, Access, Excel, M.S Project, Visio Outlook, Lotus cc, Mail, Norton Ghost, Citrix Emulator Client, Corel Office Suite, Veritas Backup Exec, Lap Link, Remedy, Net meeting, AutoCAD, Micro Station, Antivirus Software's, HTML, DHTML, Java Script VB Script, Front Page, Adobe PhotoShop, Dream Weaver, Crystal Report, Load Runner, Wireless MAXg Routers, Wireless MAXg, Gateways, Wireless, MAXg, PCI Adapters Wireless, MAXg Bridge, MAX Range Extender MAXg Access Point, Professional Access Point Wired, Gigabit Ethernet Switches Wired Print Server Storage, Printers, Network Interface, Programming, ASP, WYSIWYG, Java script, operating system, LAN, WAN, VPN, Windows 2000 & 2003 & 2008 servers, Network Security, anti-virus software, Exchange server, Cisco routers, VLAN, computer-based training, Microsoft Office, hard drive, mail server, Outlook, Local Area Network, Remote Access Solutions VPN, Cisco 2621, IPSec Tunneling, Switches, Firewall (PIX) IOS, Linux 7.1 & Novel 4.0 and 4.11 Servers, DHCP Client/Server, IPX, WAN systems, Subnet, user accounts, backup, Compaq, Lotus Notes Mail, Office suite, WAN TCP/IP networks

Experience

Professional experience10+ years

Languages

EnglishGoodHindiNative speaker

Project history

Sr. IT Support/Web Designer

Henkel Polybit Industries Ltd. (CERESIT DIVISION)
Writing and editing Websites Projects using Web-based Programming codes such as
ASP, HTML, Access, WYSIWYG AND Java script, Debugged and Troubleshoot
existing Websites and correct errors as required for the client.
Evaluated, Purchased and installed hardware components, applications, service packs and
operating system upgrades.

Network Support / Sr IT Support

A&P Paraskevaides & Partners L.L.C
LAN and WAN
* Specified and upgraded all computer equipment from desktop to back-end servers for all locations.
* Designed and implemented a WAN infrastructure using T1's and Cisco equipment
* integrating legacy
* Integrated NT servers into the network.
* Implemented a VPN solution via the Internet to enable a secure connection between a remote
location and corporate headquarters. (Thru Sonic Wall)
* Involved in day-to-day operation of Novell (4.X/5.X) network in addition to effort to migrate
* to an all IP network
* Implemented HP Proliant ML 350 Server for 200 users
* Configure and Troubleshoot Wired & Wireless ADSL2 + Gateway
* Perform Site Surveys, and Provide Documentation for Construction Company
* Design the Layout for Cable Installations
* Provide Training to Staff Offsite and Onsite
* Maintain Documents of work perform during the day
* Built and managed network file systems user and group accounts and security system
* Responsible for all PC and Software support for all onsite staff. Carried out
Installation, configuration and maintains of all Hardware and Applications as well as
Large LAN System
* Maintained all Windows 2000 & 2003 & 2008 servers. Responsible for Backing up
Entire Network.
Implemented Network Security Procedures. . Install and upgrade desktops throughout company. I am
responsible for installing and maintaining anti-virus software. Create and maintain user
accounts. Maintain Exchange server and accounts. responsible for maintaining the current
network through basic Cisco routers and ProCurve 1800-24G Switches configuration, setup VLAN and
VPN, Wireless infrastructure for entire network.
* Work continuity and disaster recovery planning
Training and Support
* Implemented computer-based training for Microsoft Office products utilizing Skillvantage by
NetG eliminating the need to send users to outside training and providing a means of easily
tracking employee progress to the established training requirements.
* Formed and staffed a centralized help desk for coordination of support services throughout the
organization to increase the efficiency and effectiveness of support services.
* Created and manage standard desktop images for employees based on job function reducing the
time required to install appropriate software on a new PC by copying the appropriate image to
a new computer's hard drive instead of loading individual software applications.
E-Mail and Security
* Designed and implemented an STMP-based mail server and standardized the entire
* company on
* Outlook Express including creating an e-mail domain and managing users.
* Migrated to Internet standard messaging and installed T1 connectivity to the Internet.
* Selected and implemented content scanning software, Content Technologies'
* Mailsweeper, to protect
* company assets and minimize exposure

Network Engineer

Saq's Systems
* Designed and Implemented Local Area Network for Multiple Customers across
Bangalore
* Evaluated Customer needs and proposed solutions for those needs
* Assisted in management of various contract customers networks
* Performed various pre-sales technical duties including assistance at industry
* Help negotiate hardware, software and circuit contracts for customers
* Configure and implement Remote Access Solutions VPN, ISDN dial up, Fractional
T1
* Provide intranet VPN solution using Cisco 2621 and IPSec Tunneling
* Upgrade Cisco Routers, Switches and Firewall (PIX) IOS using TFTP
* Implement Linux 7.1 & Novel 4.0 and 4.11 Servers
* Analyzed and corrected network troubles and performance issues
* Walk customers through installation and registration process. Identify issued,
computer or user generated
* Provide assistance to domestic customers with installation or license registration issue
* Support windows users as necessary
* Troubleshoot operating system, Installing software and hardware problems for customers or user
generated

System Administrator / Network Administrator

Royal Saudi Air Force
* Installed and configured DHCP Client/Server
* Installed and configured workstations for IP/IPX based LAN
* Carried out installation and configuration of NT servers and workstations print
Servers, Printers and PCs
* Planned and designed LAN and WAN systems and TCP/IP Subnet Mask
* Performed Memory and CPU upgrades
* Responsible for the entire RSAF office Network issues. .
* Support everyday users on basic PC and Network issues.
* Responsible for maintaining the local NT Server
* Responsible for he Exchange server and user accounts.
* Responsible for the backup of the RSAF office servers.
* Installed and maintained Sector Command servers, various hardware (dumb terminals
and Compaq PCs), and various software (Lotus Notes Mail, Office suite,)
* Assembled and Installed a wide array of computers systems, workstations, and
Peripheral hardware

Customer Support Engineer

Creative Micro Systems
* Configured, installed and maintained LAN and WAN TCP/IP networks.
* Resolving SW & HW issues dealing with configuration, upgrades and parts
Replacement.
* Developed and presented corporate and technical training in public forums
* Analyzed and resolved countless hardware, software and operating system problems
* Cultivated and maintained relationships with new and existing customers, vendors and colleagues
* Provided helpdesk support for software applications, operating systems and hardware issues.
* Provided helpdesk support for a wide variety of products sold by Maintenance Warehouse

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