Keywords
Google Docs
Adobe Illustrator
Adobe Photoshop
Adobe Creative Cloud
Data Analysis
Android (Software)
Apple IOS
Spreadsheets
Communication Softwares
Databases
Customer Data Management
Linux
Sales
Google Hangouts
Presentation Programs
WordPress
Google Drive
Operational Systems
+ 8 more keywords
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Skills
Adobe Suite, Illustrator, Photoshop, Android, iOS, Communication Software, customer data, analyze data, database, Google Docs, Google Slides, Google Drive, Google Hangouts, Linux, Excel spreadsheet, Excel, MS Office, PowerPoint, Windows, Word, Operation System, Presentation Software, Spreadsheets, WordPress
Project history
* Researched sales opportunities and possible leads to exceed sales goals and increase profits.
* Increased revenue by implementing effective sales strategies in sales cycle process from prospecting
leads through close.
* Achieved sales goals and service targets by cultivating and securing new customer relationships.
* Analyzed past sales data and team performance to develop realistic sales goals.
* Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty
and retention.
* Observed and learned changing customer requirements and adapted sales strategies as needed.
* Explained product prices and packages as well as answered questions and addressed concerns of
customers.
* Implemented upselling techniques to increase revenue.
* Set up appointments with interested customers according to schedule availability.
* Documented customer interactions and transactions, maintaining accurate records of all dealings.
* Analyzed sales and customer data to identify trends and opportunities for increased profitability.
* Retained excellent client satisfaction ratings through outstanding service.
* Developed and delivered engaging sales presentations to convey product benefits from clients.
* Updated client database and generated lists and counts for direct marketing projects for his/her
companies.
* Reviewed and edited content for correct grammar and style for clients' companies.
* Translated documents to different languages for clients.
* Listened to recordings and translated information.
* Completed data entry tasks with accuracy and efficiency.
* Organized, sorted, and checked input data against original documents.
* Produced monthly reports for clients with Excel spreadsheet functions.
* Managed business accounts with strong focus on achieving high levels of client praises and loyalty.
* Contributed to development and implementation of travel booking processes, procedures and systems
to reduce costs by 5-10 %.
* Handled all aspects of client complaints by maintaining quality communications and establishing
productive relationships.
* Established team priorities, maintained schedules and monitored performance.
* Reconciled account files and produced monthly reports.
* Edited documents to improve accuracy of language, flow, and readability.