09/19/2023 updated
100 % available
Business Develpment Manager (Sales), Customer services Manager, Outbound Sales Representative
Lahore, Pakistan
Only remote
BS in Communication StudiesTelecommunicationsCustomer Relationship ManagementBusiness AdministrationData EntrySalesInbound MarketingOutbound MarketingIT Customer Service
I have experience working as a customer service representative, sales expert, closer and handling misc. admin tasks.
you can count me in:
* fluency in written and spoken English
* the drive to exceed defined targets
* the ability to be comfortable working in a fast-paced environment
* willingness to learn
* comprehensive knowledge of the telecommunications industry (IVR, PBX, CTI, etc.)
* expert tonality and prospecting professionally.
you can count me in:
* fluency in written and spoken English
* the drive to exceed defined targets
* the ability to be comfortable working in a fast-paced environment
* willingness to learn
* comprehensive knowledge of the telecommunications industry (IVR, PBX, CTI, etc.)
* expert tonality and prospecting professionally.
Experience
Professional experience5 - 10 years
Freelancer since2016
Languages
EnglishFluent
Project history
Handling customer calls and answering questions
Send email's according to there requirements
managing CRM and send over instructions to Moving consultants and Claim specialist
Send email's according to there requirements
managing CRM and send over instructions to Moving consultants and Claim specialist
Worked with Parceltec, B2B calls, and business development, price quotations,
negotiations and onboarding companies to the system.
negotiations and onboarding companies to the system.
Started off as a CSR, and soon built an image to handle major roles in quality control and
management. Reduced customer service staff turnover by 50%. Promoted as a manager in
2021. Awarded with the certificate of the unmatchable dedication of the year 2021.
Worked for B2B relationship building and B2C customer win-back.
management. Reduced customer service staff turnover by 50%. Promoted as a manager in
2021. Awarded with the certificate of the unmatchable dedication of the year 2021.
Worked for B2B relationship building and B2C customer win-back.