01/13/2026 updated

**** ******** ****
100 % available

Sales and Customer Service Professional

Managua, Nicaragua
Only remote
High School Diploma
Managua, Nicaragua
Only remote
High School Diploma

Profile attachments

Matthew MunozCV 4.pdf

Customer Relationship ManagementServicio al ClienteCold CallingSalesLead GenerationLead ManagementPipeline PlanningRequirement PrioritizationSchedulingCampaignsData Management
Lead Management & Follow-Up
Comprehensive lead follow-up activities with expertise in maintaining timely contact and nurturing relationships until conversion

CRM Data Management
Advanced skills in maintaining accurate and organized CRM records to optimize sales efficiency and pipeline management

Cold Calling Strategies
Proven expertise in generating and qualifying leads through outbound calling campaigns in the real estate market

Prospect Qualification
Advanced techniques for identifying and qualifying potential customers through systematic evaluation processes

Appointment Coordination
Professional scheduling and coordination skills for managing client meetings and sales appointments

Sales Conversion Techniques
Strategic approaches to converting prospects into active clients through effective sales methodologies

Customer Relationship Building
Strong interpersonal skills for developing and maintaining long-term customer relationships

Time & Task Prioritization
Efficient organizational skills for managing multiple tasks and priorities in fast-paced sales environments

Languages

EnglishFluentSpanishNative speaker

Project history

Lead Follow-Up Manager

Jacksonville Home Buyers LLC
Oversaw all lead follow-up activities, maintaining timely contact and nurturing relationships until conversion. Collaborated with acquisitions team to ensure smooth handover of qualified leads. Maintained accurate and organized CRM records to optimize sales efficiency.

Cold Caller Lead Manager

Ujam Home Buyers GA / Real State LLC
Generated and qualified leads through outbound calling campaigns in the real estate market. Created follow-up strategies to maintain prospect engagement until closing. Supported the sales pipeline by ensuring a constant flow of qualified opportunities.

Sales Agent

ACOG Nicaragua
Promoted company services to prospective clients, achieving and surpassing monthly sales targets. Provided personalized solutions to meet customer needs.

Contact form

Log in to get in touch

You need to be logged in to use the contact form.

Sign upLog in