10/21/2026 updated

GG
100 % available

Salesforce Administrator & CRM Consultant

Seville, Spain
Only remote
Master's in Marketing Management, Universite de Haute-Alsace (2023-2024)
Seville, Spain
Only remote
Master's in Marketing Management, Universite de Haute-Alsace (2023-2024)

Profile attachments

Gabriel_Grassia_CV.pdf

About me

Salesforce Certified Platform Administrator with 3 years in CRM, 2 of them on Salesforce. I currently administer a 200+ user Sales Cloud org (Flow, Apex). Remote B2B contracts from Spain, working in English. Available full-time from 1 December 2026.

Salesforce Administration
Administration of Enterprise Edition Sales Cloud orgs with heavy Apex customisation, including Flow development, Apex classes, sandbox deployments, user management, profiles, permission sets, sharing rules, validation rules, and Data Loader operations.

CRM & Marketing Automation
Hands-on experience with HubSpot, Pardot, Zoho CRM, Zoho Creator, Make, and n8n for building automations, lead scoring, migrations, and AI chatbot integrations across multiple CRM platforms.

Integration & Data Management
Implementation of REST APIs, webhooks, SQL, and data modelling to integrate CRM systems with third-party platforms, including Stripe, Mailchimp, and booking systems, as well as AI-assisted development using Python and JavaScript.

Salesforce Flow & Apex Development
Shipping Flows and Apex classes to production via change sets, working in Jira sprints, and building user deactivation Flows to manage licence optimisation.

SOQL & Salesforce Reporting
Reports and dashboards in Salesforce, plus SOQL queries and Data Loader work in day-to-day administration.

Zoho CRM & Zoho Creator
Management of Zoho CRM workflows, API integrations, and Zoho Creator payment forms linked to Mailchimp and Google Sheets, supporting large-scale contact migrations and duplicate merging.

AI Chatbot Implementation
Selection of AI chatbot vendors and rollout of chatbot solutions integrated with CRM systems, as well as AI-assisted automation for marketing and operations workflows.

HubSpot & Pardot
Building Salesforce, HubSpot, and Pardot automations, lead scoring models, and CRM migrations for SaaS clients.

CRM Migration & Project Management
End-to-end leadership of CRM migration projects, including scoping Zoho to Salesforce moves, briefing implementation partners, and managing requirements through to training.

Experience

Professional experience0 - 5 years
Freelancer since2025

Languages

EnglishFluentFrenchGoodSpanishNative speaker

Project history

Salesforce Administrator

Namirial Group (via Nicholson) - Independent
Administering a 200+ user Enterprise Edition Sales Cloud org with heavy Apex customisation. Shipped 8 Flows and 3 Apex classes to production via change sets, working in Jira sprints. Audited 10 profiles and 30 permission sets, removing excess access from 20 users. Flagged 20% of fields as unused and built user deactivation Flows that freed 25 licences. Running the weekly web-order load into Salesforce, activating paid orders and fixing data issues. Handling user management, validation rules, reports and Data Loader work, and supporting the Service Cloud rollout.

CRM Lead (part-time)

ISL (Sports Marketing Agency) - Independent
Led the Zoho CRM project for camps in two countries, from requirements to training, with an assistant. Migrated 120,000 contacts into Zoho CRM, merging 14,000 duplicates. Built Zoho Creator payment forms (Redsys) for 2,400 registrations a season, linked to Mailchimp and Sheets. Delivered reporting used by the CMO and her team, and built automations for the 2026/27 season.

CRM Lead (part-time)

Sancoz Group (Education & Marketing) - Independent
Sole owner of the group's CRM across Code Space Academy and Wanna Marketing, working with the CEO and directors. Integrated Zoho CRM with the bookings system via API, ran data imports and implemented an AI chatbot.

Revenue Operations Consultant (part-time)

IC Grupo (Printing & Press) - Independent
Designed and built the Salesforce Sales and Service Cloud setup (20+ users) replacing Zoho.

CRM & Marketing Operations Specialist

IVICUO (Marketing Operations Agency)
Built Salesforce, HubSpot and Pardot automations, lead scoring and migrations for SaaS clients (Cognism, Tinybird).

CRM & Marketing Automation

EARTES (Online Learning Platform)
Owned the company's Zoho CRM, workflows and API integrations, plus Make automations and WhatsApp messaging. Selected the AI chatbot vendor and rolled out the chatbot.

Certificates

Salesforce Certified Platform Administrator

Salesforce

2026

HubSpot Sales Hub Software Certification

HubSpot

2025


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