11/10/2026 updated
SO
100 % available
Salesforce CPQ & Applied AI Consultant | Sales Operations Manager
Dublin, Ireland
Only remote
MA Digital Humanities, Maynooth University, 2012Configure, Price, QuoteSales OperationsSalesforce Sales Cloud
Salesforce CPQ
Expertise in Salesforce CPQ (Configure, Price, Quote) including complex quoting implementations, bundle instructions, advanced approvals and integration with SAP contract line data to streamline quote preparation processes.
Applied AI & LLM Development
Development of AI-assisted tools for sales and service teams, including custom Salesforce AI assistants for pipeline management and quote approvals, as well as Azure-hosted large language model (LLM) applications.
Salesforce Development
Proficiency in Apex, Lightning Web Components (LWC), Salesforce Flow, integrations, and platform development covering Sales Cloud, Service Cloud, Community Cloud and Advanced Approvals.
Power BI & Data Reporting
Utilisation of Power BI and Salesforce reporting tools for revenue operations and data-driven decision making within global sales operations roles.
Revenue Operations
Management of global sales operations spanning Salesforce technical delivery, revenue operations and business process optimisation across large enterprise environments.
Salesforce Administration
Administration of Salesforce environments including connected sales applications such as Pardot and Salesforce Maps, custom object records, flows, and call-scripting applications.
Salesforce Consulting & Implementation
Delivery of end-to-end Salesforce solutions covering discovery, presales, implementation, project sign-off and support for small, medium and enterprise clients.
DevOps & Project Delivery
Experience with Copado, Jira and requirements analysis to support structured Salesforce delivery and project management processes.
Salesforce Certifications
Holder of multiple Salesforce certifications including Certified Data Architect, CPQ Specialist, Platform Developer I, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Advanced Administrator and Administrator.
Expertise in Salesforce CPQ (Configure, Price, Quote) including complex quoting implementations, bundle instructions, advanced approvals and integration with SAP contract line data to streamline quote preparation processes.
Applied AI & LLM Development
Development of AI-assisted tools for sales and service teams, including custom Salesforce AI assistants for pipeline management and quote approvals, as well as Azure-hosted large language model (LLM) applications.
Salesforce Development
Proficiency in Apex, Lightning Web Components (LWC), Salesforce Flow, integrations, and platform development covering Sales Cloud, Service Cloud, Community Cloud and Advanced Approvals.
Power BI & Data Reporting
Utilisation of Power BI and Salesforce reporting tools for revenue operations and data-driven decision making within global sales operations roles.
Revenue Operations
Management of global sales operations spanning Salesforce technical delivery, revenue operations and business process optimisation across large enterprise environments.
Salesforce Administration
Administration of Salesforce environments including connected sales applications such as Pardot and Salesforce Maps, custom object records, flows, and call-scripting applications.
Salesforce Consulting & Implementation
Delivery of end-to-end Salesforce solutions covering discovery, presales, implementation, project sign-off and support for small, medium and enterprise clients.
DevOps & Project Delivery
Experience with Copado, Jira and requirements analysis to support structured Salesforce delivery and project management processes.
Salesforce Certifications
Holder of multiple Salesforce certifications including Certified Data Architect, CPQ Specialist, Platform Developer I, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Advanced Administrator and Administrator.
Languages
EnglishNative speaker
Project history
Global Sales Operations role spanning Salesforce technical delivery, revenue operations and Power BI. Developed an AI-assisted quoting overlay used by 150 sales representatives in a complex Salesforce CPQ implementation. Implemented a custom Salesforce AI assistant for sales representatives supporting pipeline management, quote approvals and prospecting. Built an AI tool combining incoming web-case details with internal knowledge-base content to suggest resolutions to service representatives. Contributed to a programme consolidating Salesforce Sales Cloud and Service Cloud environments.
Previous role at Wolters Kluwer Tax & Accounting as Senior Sales Operations Analyst, contributing to Salesforce technical delivery and sales operations.
Designed and implemented a call-scripting application using custom object records. Reworked the implementation team's Salesforce processes through flows and implemented website click-to-call routing by customer language and region. Administered Salesforce and connected sales applications including Pardot and Salesforce Maps.