09/29/2026 updated
MK
100 % available
Salesforce QA Engineer | Functional Testing & Test Automation (Playwright, Jira/Xray)
PARIS, France
Only remote
Master's in Complex Systems Engineering, Université Paris-Saclay (2022)About me
QA Engineer with 4+ years on Salesforce projects (Sales, Service and Commerce Cloud) for luxury and retail brands such as Dior. Based in Île-de-France, available immediately for freelance QA missions, remote or on-site in the Paris region. French native, fluent English.
XrayJavaScriptAtlassian JiraTest AutomationScrum MethodologyTest DesignTest ManagementTestingPostmanBrowserstackSalesforce Sales CloudPlaywrightSalesforce Commerce CloudServicenow
Salesforce QA Engineer with 4+ years of experience testing Salesforce Sales Cloud, Service Cloud and Commerce Cloud (SFCC) for luxury and retail brands.
Testing: functional, integration, end-to-end, regression, exploratory testing, UAT support, release validation and post-deployment checks.
Test management: Jira, Xray, Squash TM, Confluence. Test design, execution, defect tracking and QA reporting.
Test automation: Playwright with JavaScript.
API testing: REST APIs with Postman.
Mobile and cross-browser testing: BrowserStack, iOS.
Salesforce configuration testing: Flows, validation rules, batch processes, notifications, profiles, roles, permission sets, sharing rules and queues.
Support and ITSM: level 3 production support, Salesforce log analysis, incident and change request triage in ServiceNow, Knowledge Base writing.
Methodology: Agile Scrum, SAFe (PI Planning).
Industries: luxury, retail, e-commerce (Christian Dior, Shiseido, Nespresso, Paco Rabanne, NARS, Courir).
Experience
Professional experience0 - 5 years
Freelancer since2022
Languages
EnglishFluentFrenchNative speaker
Project history
Context: DNOFU (Salesforce Sales Cloud, made-to-measure and semi-tailored orders for luxury products) and CARE (Salesforce Service Cloud, after-sales service for Dior products).
- Analyzed requirements with Product Owners, Business Analysts and developers; challenged User Stories in refinement workshops
- Designed, executed and maintained functional, integration, exploratory and regression test cases in Jira/Xray
- Validated releases before production and ran post-deployment checks
- REST API testing with Postman; Web and mobile testing on BrowserStack
- Validated Flows, validation rules, batch processes, notifications, profiles, roles, permission sets and sharing rules
- Level 3 support: production incident analysis with Salesforce logs, ticket triage in ServiceNow, Knowledge Base for L1/L2
- Contributed to test automation with Playwright and JavaScript
- Agile Scrum ceremonies and PI Planning
Context: e-commerce websites built on Salesforce Commerce Cloud for retail and luxury brands (Courir, Shiseido, NARS, Paco Rabanne, Nespresso, Caroll, Morgan).
- Functional validation of SFCC e-commerce platforms
- Analyzed User Stories and took part in clarification workshops with business and product teams
- Designed, executed and maintained test cases in Jira/Xray and Squash TM
- Functional, end-to-end and regression testing of e-commerce journeys (catalog, search, cart, checkout, payment, customer account)
- Web and mobile app testing across browsers and devices
- REST API testing with Postman
- Defect reporting and follow-up through to correction
- Test data preparation, test campaign coordination and QA reporting before releases