10/26/2026 updated
RL
100 % available
Salesforce Sales Cloud Consultant & Administrator
Krakau, Poland
Only remote
M.Sc. Oil & Gas Engineering, AGH University of Science and TechnologySalesforce Sales Cloud Implementation
End-to-end Sales Cloud delivery covering discovery, user stories, configuration, UAT and Production rollout. Expertise in sales process design, Lead to Opportunity automation with Flow, Sales Engagement cadences, Salesforce Maps, security model and data quality rules.
Salesforce Flow Builder & Automation
Building record-triggered, screen, scheduled and autolaunched flows, including Process Builder to Flow migration, custom notifications, approval steps before Lead conversion and Flow-based validation.
Business Analysis & Requirements Engineering
Running discovery workshops with business stakeholders, writing BRDs, user stories with acceptance criteria (INVEST), process flows, UAT scripts and change request estimations using Agile/Scrum methodology.
Salesforce Platform Administration
Configuration of custom objects, fields, relationships, page layouts, Lightning App Builder, security model (OWD, roles, profiles, permission sets, sharing rules, MFA) and Health Check.
Data Management & Release
Data loading and migration using Data Loader, Dataloader.io and Data Import Wizard. Management of External IDs, upserts, sandboxes, deployments and Salesforce CLI.
Sales Engagement & Salesforce Maps
Configuration of tiered cadences with call outcome routing between cadences, Work Queue access, call scripts, Log a Call with custom reason picklists and validation rules. Setup of Salesforce Maps for sales users.
Security Model Design
Design of role hierarchies, OWD settings, permission sets and sharing rules to ensure appropriate data access across the organisation.
Reports & Dashboards
Building reports and dashboards, email and quote templates, and end-user guides to support business stakeholders and sales teams.
Tools & Collaboration Platforms
Proficient use of Jira, Miro, Trello, Scribe, Microsoft Office with advanced Excel skills and Claude Code for project management and documentation.
End-to-end Sales Cloud delivery covering discovery, user stories, configuration, UAT and Production rollout. Expertise in sales process design, Lead to Opportunity automation with Flow, Sales Engagement cadences, Salesforce Maps, security model and data quality rules.
Salesforce Flow Builder & Automation
Building record-triggered, screen, scheduled and autolaunched flows, including Process Builder to Flow migration, custom notifications, approval steps before Lead conversion and Flow-based validation.
Business Analysis & Requirements Engineering
Running discovery workshops with business stakeholders, writing BRDs, user stories with acceptance criteria (INVEST), process flows, UAT scripts and change request estimations using Agile/Scrum methodology.
Salesforce Platform Administration
Configuration of custom objects, fields, relationships, page layouts, Lightning App Builder, security model (OWD, roles, profiles, permission sets, sharing rules, MFA) and Health Check.
Data Management & Release
Data loading and migration using Data Loader, Dataloader.io and Data Import Wizard. Management of External IDs, upserts, sandboxes, deployments and Salesforce CLI.
Sales Engagement & Salesforce Maps
Configuration of tiered cadences with call outcome routing between cadences, Work Queue access, call scripts, Log a Call with custom reason picklists and validation rules. Setup of Salesforce Maps for sales users.
Security Model Design
Design of role hierarchies, OWD settings, permission sets and sharing rules to ensure appropriate data access across the organisation.
Reports & Dashboards
Building reports and dashboards, email and quote templates, and end-user guides to support business stakeholders and sales teams.
Tools & Collaboration Platforms
Proficient use of Jira, Miro, Trello, Scribe, Microsoft Office with advanced Excel skills and Claude Code for project management and documentation.
Languages
EnglishFluentPolishFluentRussianFluent
Project history
Design of Sales Cloud sales processes including record types, page layouts, Lightning pages, picklists and separate pipelines per deal type. Configuration of Sales Engagement cadences, Salesforce Maps, record-triggered and screen flows, approval steps, custom notifications, Flow-based validation, validation, duplicate and matching rules across Lead, Account and Opportunity. Design of security models, discovery with business stakeholders, writing BRDs and user stories, acting as technical lead from discovery to Production rollout, supporting third-party integrations as admin and BA, building reports, dashboards, email and quote templates, UAT scripts and end-user guides.
Validated and analysed multi-source datasets, performed root cause analyses and corrective actions. Introduced process and automation improvements that reduced manual effort and delivered against SLAs. Worked with internal and external stakeholders as multilingual client liaison in Polish, English, Ukrainian and Russian.
Delivered 2 independent CRM implementation projects end to end as sole BA and Administrator. Ran discovery workshops, mapped current- and target-state processes, wrote user stories with acceptance criteria (INVEST) and BRDs. Configured custom objects and fields, Flows (Record-Triggered, Screen, Scheduled, Autolaunched), validation rules, permission sets, role-based access, reports and dashboards.