04/04/2026 updated
100 % available
Client intake and request handling systems for service businesses
Krasnodar, Russian Federation
Only remote
Institute of Computer Systems and Information Security, KubSTUAbout me
I build configurable workflow systems for service businesses to handle inquiries, bookings, and client requests more clearly. My focus is practical intake, request handling, and automation that reduces manual work and improves visibility.
Business SystemsLead ManagementProcess AutomationWorkflowsChatbotsBotsWebhooks
I build Telegram-based systems for service businesses that need a clear and reliable way to collect leads, process client requests, and organize incoming inquiries.
My focus is practical request handling, lead capture, and admin-side workflows inside Telegram.
Core skills and technologies:
- Telegram-based lead capture systems
- Python
- client request handling workflows
- business process automation
- admin-side request management
- multilingual communication flows
- role-based permissions
- API integration
- webhooks
- CSV and database-based storage
I create structured request flows, lead confirmation steps, admin workflows, and business-specific customization for service businesses.
Best fit industries:
- clinics and consultation businesses
- repair and home service companies
- agencies and local service businesses
Languages
EnglishGoodRussianNative speaker
Project history
Built lead sourcing and enrichment workflows for collecting business leads, validating websites, extracting contact points, and identifying high-fit outreach targets using practical business signals.
Built configurable client intake, lead capture, and request-handling systems for service businesses. Designed structured intake flows, multilingual workflows, status logic, and admin-side processing for incoming inquiries.