04/29/2025 updated

SA
100 % available

Business Analyst | Product Owner - IT & Digital Transformation

Lahore, Pakistan
Worldwide
Master's Degree
Lahore, Pakistan
Worldwide
Master's Degree

Agile MethodologyArtificial IntelligenceAtlassian ConfluenceAtlassian JiraAutomationMicrosoft AzureBusiness Process Model and NotationBusiness ProcessesChange ManagementData VisualizationDocument Management SystemsDigital DataDigitizationDocument ProcessingEnterprise Content ManagementForecastingFraud Prevention and DetectionGap AnalysisProject ManagementMicrosoft VisioProcess DesignScrum MethodologySystems Development Life CycleLucidchartMicrosoft SharePointStreamlineSalesforce TableauAtlassian TrelloWorkflowsDevelopment InterventionsMicrosoft TeamsWorkday
Enterprise Content Management (ECM)
Expertise in ECM solutions using DOXIS4, Workday, and other platforms. Leading ECM solution development and client engagements.

Digital Process Automation
Experience in streamlining business processes and delivering high-impact solutions across various industries.

AI-driven Document Management
Implementation of AI-driven fraud detection models and automation of document processing workflows.

Enterprise Platforms
Proficiency in DOXIS4, SharePoint, Workday, MS Teams for enterprise-level digital transformation.

Process Design
Expertise in BPMN, As-Is/To-Be, Gap Analysis, ROI Forecasting for business process optimization.

Agile Methodologies
Application of Agile (Scrum, SAFe), Waterfall, SDLC, and Change Management practices.

Data Visualization
Skilled use of Tableau, Lucidchart, MS Visio for data presentation and analysis.

Agile Tools
Proficient with JIRA, Confluence, Azure DevOps, Trello, Rally for project management and collaboration.
 

Experience

Professional experience5 - 10 years
Freelancer since2018

Languages

EnglishFluent

Project history

Business Analyst

Perform IT
Leading ECM solution development and client engagements using DOXIS4. Collaborating with business stakeholders to capture evolving document automation needs.

Senior Business Analyst

Zamil Information Services
Developed DOXIS4-based DMS for Saudi Royal Aviation, reducing post-flight document processing time by 40%. Automated aviation security permit workflows and created AI-driven fraud detection model for BUPA Health Insurance.

Senior Business Analyst

Nightingale Technologies (Montgomery College, USA)
Spearheaded Workday ERP enhancements, improving finance process efficiency by 30%. Led documentation redesign initiative and coordinated UAT and QA activities.

Senior Business Analyst/ Product Owner

ARPATech, Karachi
Managed backlog, roadmap, and release priorities for enterprise B2B solutions. Increased sprint delivery speed and designed end-to-end B2B schema documentation.

Business Analyst/ Project Manager

Xicor, Lahore
Developed functional specs and user stories, facilitated backlog grooming and sprint planning, and proposed MVP strategies to clients.

Business Analyst

Obit Technologies, Lahore
Supported requirement elicitation and documentation for B2B digital products in a hybrid development environment.

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