09/08/2023 updated
40 % partially available
System & network Administrator, Senior Customer support engineer
bangalore, India
Worldwide
Diploma in computer hardware and networkingActive DirectorySymantec Backup ExecData RecoveryDesktop ComputingDisaster RecoveryDomain Name System (DNS)Hard Disk DrivesNetworking HardwareWindows ServersNetwork AdministrationRed Hat Enterprise LinuxSoftware EngineeringData StreamingSymantec Endpoint ProtectionWireless Access Point
Windows Active Directory, Active directory, CD-Rom, doors, Data recovery, DATA Flow, Computers, disaster recovery, DNS, Network Firewall, Firewall, Hard disk, Information Technology, IT Infrastructure, InfoTech, laptops, Windows 95, Windows 98, Windows NT 4.0, Windows 2000 Professional, windows XP Pro, Windows, Windows NT, Motherboard, Servers, Network Device, Operating System, operating systems, Linux Red hat, software installation, Symantec backup Exec, Symantec Endpoint Protection, Wifi, Windows server, Access points
Experience
Professional experience10+ years
Freelancer since2021
Languages
EnglishGood
Project history
* Responsible for handling Servers, laptop, Desktop, Workstations, Thin clients Printers,
Firewall
* Supervised backup and disaster recovery prevention operations, Performed occasional offhours
and remote support.
* Implement the policies for the use of the computer system and network, Document system events
& inventory to ensure continuous functioning & Update daily check lists.
* Administered Windows Active Directory, Symantec Endpoint Protection, Symantec backup Exec,
Provide support for over 250 Computers. Support includes software installation and
troubleshooting various software and hardware issues, Remote support provided for Branch
office.
* Achievements: Successfully completion 2 projects by planning implementing hardware and
software network resource for two business units made operation with redundant DNS.
* Addition Handling Access control & security system, EPABX configuration, Security Camera,
Fire alarm system.
Firewall
* Supervised backup and disaster recovery prevention operations, Performed occasional offhours
and remote support.
* Implement the policies for the use of the computer system and network, Document system events
& inventory to ensure continuous functioning & Update daily check lists.
* Administered Windows Active Directory, Symantec Endpoint Protection, Symantec backup Exec,
Provide support for over 250 Computers. Support includes software installation and
troubleshooting various software and hardware issues, Remote support provided for Branch
office.
* Achievements: Successfully completion 2 projects by planning implementing hardware and
software network resource for two business units made operation with redundant DNS.
* Addition Handling Access control & security system, EPABX configuration, Security Camera,
Fire alarm system.
* Responsible for Support to all HP Products.
* Service & Support of HP Products.
* Handling a major role in global IT Service & Support for Corporate Clients.
* Configuring Windows server, DNS, Active directory.
* Onsite support for HP, Workstation, laptops, Server, Printers & Scanner.
* Installation, upgrades, optimization and hardware & software, troubleshooting of operating
systems
* Handling a team of four engineers.
* Service & Support of HP Products.
* Handling a major role in global IT Service & Support for Corporate Clients.
* Configuring Windows server, DNS, Active directory.
* Onsite support for HP, Workstation, laptops, Server, Printers & Scanner.
* Installation, upgrades, optimization and hardware & software, troubleshooting of operating
systems
* Handling a team of four engineers.
* Responsible for service of Fujitsu products like Notebook, High hand CCD Scanner and its
components.
* Handling Bangalore Service center for Fujitsu life book, scanners.
* Handling a major role in global IT Service & support.
* International Warranty Support for customer purchased outside India.
* Maintain Systems & Server and Telecommunication related services to the Company
* Working under RMA Procedures.
components.
* Handling Bangalore Service center for Fujitsu life book, scanners.
* Handling a major role in global IT Service & support.
* International Warranty Support for customer purchased outside India.
* Maintain Systems & Server and Telecommunication related services to the Company
* Working under RMA Procedures.