Profileimage by Santhosh AS System & network Administrator, Senior Customer support engineer from bangalore

Santhosh A S

partly available

Last update: 08.09.2023

System & network Administrator, Senior Customer support engineer

Company: C L Technicx
Graduation: Diploma in computer hardware and networking
Hourly-/Daily rates: show
Languages: English (Limited professional)


Active Directory Firewalls (Computer Science) Operational Systems Symantec Backup Exec Data Recovery Desktop Computing Disaster Recovery Domain Name System (DNS) Hard Disk Drives Networking Hardware + 14 more keywords




Windows Active Directory, Active directory, CD-Rom, doors, Data recovery, DATA Flow, Computers, disaster recovery, DNS, Network Firewall, Firewall, Hard disk, Information Technology, IT Infrastructure, InfoTech, laptops, Windows 95, Windows 98, Windows NT 4.0, Windows 2000 Professional, windows XP Pro, Windows, Windows NT, Motherboard, Servers, Network Device, Operating System, operating systems, Linux Red hat, software installation, Symantec backup Exec, Symantec Endpoint Protection, Wifi, Windows server, Access points

Project history

11/2008 - 12/2011
System Administrator
BIESSE Manufacturing Co India Ltd

* Responsible for handling Servers, laptop, Desktop, Workstations, Thin clients Printers,
* Supervised backup and disaster recovery prevention operations, Performed occasional offhours
and remote support.
* Implement the policies for the use of the computer system and network, Document system events
& inventory to ensure continuous functioning & Update daily check lists.
* Administered Windows Active Directory, Symantec Endpoint Protection, Symantec backup Exec,
Provide support for over 250 Computers. Support includes software installation and
troubleshooting various software and hardware issues, Remote support provided for Branch
* Achievements: Successfully completion 2 projects by planning implementing hardware and
software network resource for two business units made operation with redundant DNS.
* Addition Handling Access control & security system, EPABX configuration, Security Camera,
Fire alarm system.

09/2007 - 10/2008
Senior Customer support engineer
Orbit Peripherals P LTD

* Responsible for Support to all HP Products.
* Service & Support of HP Products.
* Handling a major role in global IT Service & Support for Corporate Clients.
* Configuring Windows server, DNS, Active directory.
* Onsite support for HP, Workstation, laptops, Server, Printers & Scanner.
* Installation, upgrades, optimization and hardware & software, troubleshooting of operating
* Handling a team of four engineers.

07/2006 - 08/2007
Customer support engineer

* Responsible for service of Fujitsu products like Notebook, High hand CCD Scanner and its
* Handling Bangalore Service center for Fujitsu life book, scanners.
* Handling a major role in global IT Service & support.
* International Warranty Support for customer purchased outside India.
* Maintain Systems & Server and Telecommunication related services to the Company
* Working under RMA Procedures.

05/2003 - 06/2006
Desktop Support Engineer
Infinite Technologies

* Responsible for to provide service & support of corporate clients.
* Ability to motivate, supervise and train customer service.
* Residential engineer to maintain networking.
* Provide Service for Annual Maintenance contract.
* Maintain over 3 Ton system & laptop.

08/2000 - 06/2004
Service Engineer
Galaxy System

* Trouble shooting, installation of Operating system, device & driver.
* Chip level Servicing of Hardware devices - Hard disk, CD-Rom, Motherboard and Floppy drive,
Monitor & Printer.
* Worked on operating system Windows 95, Windows 98, Windows NT 4.0, and Windows 2000
Professional, 2000server, windows XP Pro, Home edition & Linux Red hat.
* Plan Networking Cabling System, infrastructure development, Data recovery console.

11/1999 - 06/2000
Service engineer
Sycom InfoTech (p) ltd

* Trouble shooting & Installation Hardware & Software installation Operating system &
devices driver.
* Worked on Operating system Windows 95, Windows 98, Windows ME edition & Windows NT

Local Availability

Open to travel worldwide
Profileimage by Santhosh AS System & network Administrator, Senior Customer support engineer from bangalore System & network Administrator, Senior Customer support engineer