Assistant Unit Manager
Mphasis Ltd.
Keywords
Skills
As a PHP Full Stack Developer with over 7 years of experience, I specialize in creating robust web applications using Laravel (versions 5 to 9). My expertise includes API integrations, Zoom integrations, and Payment Gateway integrations, allowing me to build seamless and efficient solutions. Whether you need a project developed from the ground up or support for an existing one, I'm here to help. Feel free to reach out to discuss how I can assist you with your development needs!
Project history
12/2012
-
05/2018
Worked with Fortune 500 clients as Non-Technical Liaison managing relationships with numerous
business and technical clients during strategy and planning phases for the management and technology
consulting firm. Analyzed corporate business processes to develop customized solutions, and reduce
costs, improve performance within a given budget. Led planning meetings, JAD sessions, analysis
development, test inspections, and other project meetings throughout product life cycle. Conducted
interviews and developed business cases to implement process changes, develop training materials, and
instructed clients on new processes and procedures.
Major accomplishments:
* Managed workflow and supervised over 18 Associate consultants on over 3 business and
technology projects.
* Grew the account revenue by 4.7% in one year with the Gross Margin in higher saving mode
* Promoted to group which resolves Automation which in turn lead to Launch of Robotic Platform
Technology for the aligned business
* Played role of Project Lead for a Lean Six Sigma Project for 2 successful projects which in turn
yielded revenue savings of $250000 as of 2016 and $80000 as of 2017 with an execution of 60-
day implementation model to strategize the business plans towards the new era, which had an
iterative development life cycle that reduced lead-time by over 27%
* Certified in Six Sigma Green Belt in Nov 2017 from Mphasis Ltd.,
* Played key role in Time and Motion and turn around project resulting in reducing the time
invested in processing the requests, improving the response times and increasing first handling
resolution by 18%
* Led strategic planning initiative to secure proposed budget for the consolidation of 2 Transitions
by identifying automated process improvement opportunities.
* Recipient of Employee of the Quarter award as well as multiple excellence awards.
* Modeled new business processes and customized solutions to accommodate budget and build
in scalability.
* Handful knowledge on using Data Analytics and extensive use of Power BI and Tableau for Data
Visualizations which led the Business Management team to communicate valuable insight and
intelligence to drive business decisions
* Liaison with top management. Assist in the development of strategic plans for operational
activity. Implement and manage operational plans.
* Planning for the use of human resources. Organize recruitment and placement of required staff.
Establish organizational structures. Delegate tasks and accountabilities. Establish work
schedules. Supervise staff. Monitor and evaluate performance.
business and technical clients during strategy and planning phases for the management and technology
consulting firm. Analyzed corporate business processes to develop customized solutions, and reduce
costs, improve performance within a given budget. Led planning meetings, JAD sessions, analysis
development, test inspections, and other project meetings throughout product life cycle. Conducted
interviews and developed business cases to implement process changes, develop training materials, and
instructed clients on new processes and procedures.
Major accomplishments:
* Managed workflow and supervised over 18 Associate consultants on over 3 business and
technology projects.
* Grew the account revenue by 4.7% in one year with the Gross Margin in higher saving mode
* Promoted to group which resolves Automation which in turn lead to Launch of Robotic Platform
Technology for the aligned business
* Played role of Project Lead for a Lean Six Sigma Project for 2 successful projects which in turn
yielded revenue savings of $250000 as of 2016 and $80000 as of 2017 with an execution of 60-
day implementation model to strategize the business plans towards the new era, which had an
iterative development life cycle that reduced lead-time by over 27%
* Certified in Six Sigma Green Belt in Nov 2017 from Mphasis Ltd.,
* Played key role in Time and Motion and turn around project resulting in reducing the time
invested in processing the requests, improving the response times and increasing first handling
resolution by 18%
* Led strategic planning initiative to secure proposed budget for the consolidation of 2 Transitions
by identifying automated process improvement opportunities.
* Recipient of Employee of the Quarter award as well as multiple excellence awards.
* Modeled new business processes and customized solutions to accommodate budget and build
in scalability.
* Handful knowledge on using Data Analytics and extensive use of Power BI and Tableau for Data
Visualizations which led the Business Management team to communicate valuable insight and
intelligence to drive business decisions
* Liaison with top management. Assist in the development of strategic plans for operational
activity. Implement and manage operational plans.
* Planning for the use of human resources. Organize recruitment and placement of required staff.
Establish organizational structures. Delegate tasks and accountabilities. Establish work
schedules. Supervise staff. Monitor and evaluate performance.
10/2010
-
06/2012
Sr. Associate
Clearwater Technologies
The roles and responsibilities are straight driven towards delivering results - conduct analyses and
develop insights, lead and drive workshops, capture as-is processes, prepare work plans, design to-be
processes, support project lead, work directly with client teams and facilitate meetings to enable
decision making, organize and write recommendations on client issues, thought leadership and firm
building activities.
Major accomplishments:
* Identified new business development opportunities for this management and technology
consulting firm; analyzed business processes to identify areas of reducing operating costs and
improving efficiencies; recommended and implemented new technology solutions; and trained
staffs how to utilize new technology to reach their business goals.
* Spearhead the project. Interact with client, work on gathering client requirements, provide
estimates and work on deciding project timelines.
* Assign tasks to the team, review the tasks and ensure that the deliverable are prepared to
satisfy the project requirements, cost and schedule
* Play key role in motivating and mentoring the team and perform year end appraisals and
provide feedback to the team
* Other miscellaneous tasks includes preparing weekly status reports, conducting team meetings,
conflict resolutions, approving leaves and managing team training's etc.
* Added value to the business by turning a "Paper and Pen" organization into a completely
automated recruiting office by formalizing all business processes into an integrated database.
develop insights, lead and drive workshops, capture as-is processes, prepare work plans, design to-be
processes, support project lead, work directly with client teams and facilitate meetings to enable
decision making, organize and write recommendations on client issues, thought leadership and firm
building activities.
Major accomplishments:
* Identified new business development opportunities for this management and technology
consulting firm; analyzed business processes to identify areas of reducing operating costs and
improving efficiencies; recommended and implemented new technology solutions; and trained
staffs how to utilize new technology to reach their business goals.
* Spearhead the project. Interact with client, work on gathering client requirements, provide
estimates and work on deciding project timelines.
* Assign tasks to the team, review the tasks and ensure that the deliverable are prepared to
satisfy the project requirements, cost and schedule
* Play key role in motivating and mentoring the team and perform year end appraisals and
provide feedback to the team
* Other miscellaneous tasks includes preparing weekly status reports, conducting team meetings,
conflict resolutions, approving leaves and managing team training's etc.
* Added value to the business by turning a "Paper and Pen" organization into a completely
automated recruiting office by formalizing all business processes into an integrated database.
Local Availability
Only available for remote work
I am willing to travel to the client's place if it's sponsored on a required basis.
