SAP CX Consultant

Are you looking for a pragmatic and experienced SAP Customer Experience Consultant who not only advises, but takes ownership of delivering real, measurable value? If so, I’d be glad to support your business goals.

As a freelance consultant, I specialize in helping organizations implement and optimize their SAP CX Suite — from SAP Sales Cloud (V1 & V2) and SAP Service Cloud, to SAP Emarsys, Customer Data Platform (CDP) and various integrations with SAP Business One. My approach bridges the gap between business and IT: I understand both the technical architecture and the commercial impact of every decision.

I’ve worked across different industries — from manufacturing and retail to high-end B2C — supporting clients with:

End-to-end implementations and migrations from Sales Cloud V1 to V2

Integration of web behavioral data with Emarsys for personalized campaigns

CRM blueprints and functional design documents

Data mapping and synchronization between Sales Cloud and ERP systems (e.g., B1)

Setting up custom lead flows, dashboards, and segmentation logic

User training and documentation for key stakeholders


What sets me apart is my hands-on mentality, sharp analytical thinking, and ability to quickly adapt to complex client environments. Whether you need a fast-moving consultant for a short-term delivery, or a longer-term strategic partner to co-own a project — I combine deep product knowledge with clear communication and a structured way of working.

I don’t just follow requests — I ask the “why behind the what” and challenge assumptions to make sure we’re solving the right problem. My goal is always the same: deliver scalable, user-friendly solutions that actually get used and make your teams more effective.

If you’re looking for a freelance SAP CX Consultant who thinks like a business owner, communicates like a project lead, and delivers like a specialist — let’s talk.