12/15/2025 updated

**** ******** ****
partially available
info: Available evenings and weekends

SAP CX Senior Consultant

Belgrade, Serbia
Only remote
Master's Degree
Belgrade, Serbia
Only remote
Master's Degree

Profile attachments

CV_Khveshchenik_K_092025 EN.docx

About me

Senior Business Process Consultant with 17-years of experience implementing SAP CX Cloud Solutions (SAP C4C v1, v2) and SAP CRM on Premise, SAP CPI

SAP CloudAgile MethodologyCustomer Relationship ManagementBusiness ProcessesBusiness Process ImprovementStrategic ManagementCloud ComputingE-CommerceTechnology StrategiesProject ManagementCloud ServicesRisk AnalysisSAP ApplicationsSystems IntegrationProcess AnalysisTeam Management
SAP CX Cloud Solutions
Expertise in implementing SAP CX Cloud Solutions and SAP CRM on Premise with 18 years of experience in customer relations processes

Solution Architecture
Knowledge of business processes and solution configuration according to Internet commerce SAP Commerce Cloud

Project Management
Ability to multi-task effectively in a fast-paced environment and manage escalations, issues and risks

IT Strategy
Strategic planning and implementation of IT solutions for business requirements

System Integration
Experience with system integration and SAP BTP/SAP Cloud Platform Integration

Team Leadership
Team management and leadership skills with intercultural team layer approach

Consulting
Business process consulting with proactive, independent and solution-oriented approach

Process Analysis
Strong analytical and communication skills for process optimization

Agile Methodology
Experience with Agile Methodology and its tools including Jira and Confluence

Experience

Professional experience10+ years
Freelancer since2023

Languages

GermanGoodEnglishFluent

Project history

SAP Customer Experience Senior Consultant

Contrimo
SAP CX Cloud Solutions implementation in Germany, Mannheim and Serbia, Belgrad

SAP Customer Experience Senior Consultant

SAP CIS
Senior Consultant responsible for all SAP CX Cloud Solutions including development of customized processes, business blueprints, and technical concepts

SAP CRM Berater

Severstal

SAP CRM Berater

Sciener

Certificates

SAP Service Cloud Version 2

SAP

2024

SAP Sales Cloud Version 2

SAP

2024

Digital Architect - Intelligent Enterprise

SAP

2021

Solution Architect for CX

SAP

2021

SAP Sales Cloud 2011

SAP

2021

SAP Service Cloud 2011

SAP

2021

SAP Digital Architect - Foundation

SAP

2020

SAP Commerce Cloud Business User

SAP

2020

SAP Marketing Cloud (1902) Implementation

SAP

2020

SAP Field Service Management 19Q1

SAP

2020

SAP C/4HANA Business Processes - Lead to Cash

SAP

2020

SAP CPQ (Configure / Price and Quote)

SAP

2019

SAP Commissions

SAP

2019


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