SAP Global Change Manager & Trainer, SAP Training Project Manager, SAP Training Developer

Rolando was asked by AGCO to perform a Training Strategy Assessment of AGCO's previous SAP roll-outs
and create a new Education Strategy for future global roll-out
With the Strategy completed and approved by the project sponsors Rolando has performed a Training
Needs analysis for the Global Template allowing the development of Central Training Materials in
English that will be used for each local deployment
Rolando managed a team of 10 developers that created both Classroom and eLearning training materials
across several SAP systems (APO, ECC, SRM, GRC, Success Factors, Ariba) and Legacy systems

Rolando was brought in to Project TAO to perform Training Needs Analysis and Development of Global
Training Material for the SAP modules of LE and WM
An extensive suit of Classroom training materials and support documents was created supporting the
Global Curriculum for the Logistics area

Mondelēz International, Inc. was created from the former Kraft Foods Inc. global snacking and food
to allow for a smooth split project Bridge was created
In phase one Rolando has completed an extensive the Training Needs Analysis
During phase two Rolando and his team are developing 170 courses completing the European Central
Training Material for End Users
For phase three Rolando and his team translated and localized the Central Training Material to
Bulgarian, Polish, Lithuanian, Hungarian and Czech

Following the success of P1E back in 2009, Rolando was asked to return to Kraft Foods this time as
the project manager for training design, development and translation for their subsequent projects
T4G, D1W1 & D1W2
In 2010 project T4G was implemented to merge 2 businesses (Kraft Foods & LU Biscuits) and to deliver
the SAP implementation at LU
The project was hosted over 14 countries and in 2 languages
The team he managed included 14 consultants in 4 different countries covering a range of different
SAP and non-SAP modules. The project transitioned through a number of phases culminating in a
successful closure from both the client perspective. The team delivered almost 80 courses and 150
simulations plus a host of supporting material
In February 2010 Cadbury was acquired by Kraft Foods
Project D1 was implemented to merge the 2 businesses
Following the success of project T4G Rolando was invited to Project Manage the Destination One
project
The Project has been split in 6 phases
In phase one Rolando has completed the Training Needs Analysis for project Destination One.
In phase two Rolando and his team developed over 160 courses for Key User Training Material in time
for first cycle of UAT
During phase three Rolando and his team developed circa to 190 courses, circa to 35 Manuals and over
600 simulations completing the European Central Training Material for End Users
For phase four Rolando and his team translated the Central Training Material to Spanish and Polish
During phase five Rolando and his team localized the Central Training Material to the requirement of
the UK and Ireland
On phase six Rolando and his team will delivered key courses to the UK and Ireland End Users
Destination One Wave One project was closed with great success with Kraft Key Stakeholders
Following the success of project D1 W1 Rolando was invited to Project Manage the D1 W2 project
In phase one Rolando has completed an extensive the Training Needs Analysis
During phase two Rolando and his team developed circa to 260 courses, circa to 30 Manuals and over
580 simulations completing the European Central Training Material for End Users
For phase three Rolando and his team translated the Central Training Material to French
Destination One Wave Two project was another success project delivered to Kraft

The Vision Care group had undergone an SAP upgrade to ECC 6.0 and required a portfolio of uPerform
simulations to be developed as part of their staff training offering
Rolando initially analysed business processes allowing the creation of role based training material,
using uPerform as the accelerator tool for the modules:
* CRM (Interactivity Centre, Org Structure, Business Partner Management)
* SD (EDI IDoc management, Sales Order creation, Credit Management, Customer Service)
* MM (Contract Management, Purchasing, Inventory Management)
* WM (Inbound processing, Outbound Processing, Shipments Management, Transfer Orders, Transfer
Posting, HU packing)

Rolando was brought into the EDF Energy SSEP 2 project as the Training Manager for the project and
he was responsible for:
* Managing the training work plan while managing daily activities of training content developers;
* Designing, developing and delivering end user training;
* Identifying attendees, and management of training logistics;
* Ensuring that materials are produced to a consistent standard by using appropriate templates and
styles;
* Maintaining SAP training system for the data population, refresh strategies and on-going
maintenance;
* Developing of course curriculums based on the authorization roles identified in the business
blueprint reports;
* Coordinating with project team leads, super users, and business leaders to manage integration of
change and training activities;
* Managing the use of the selected training tool uPerform ) for the development of training
materials

Rolando was brought on to the project in order to support the team during the training development
period. By analysing the implemented systems and business processes, Rolando developed role based
training material, using the InfoPak accelerator tool for modules:
* CRM (Interactivity Centre, GIS Integration, PM integration)
* PM (Introduction to Plant Management, Notifications and Work Orders Management, TECO)
* MRS (Multi Resource Scheduling introduction, Planning Board Management)
* MAU (Mobile Asset Management for Utilities introduction, Synchronization, Change and complete Work
Orders)
* BI (BI introduction and Portal Navigation, Run BI reports, Filtering & Sort, Export and Broadcast)

Rolando was responsible for training delivery to end users on Modules:
* SRM (Process Shopping Cart, Catalogue Management, Strategic Sourcing, Supplier Collaboration,
Processing Purchase Orders)
* MM (Purchasing, Document replication)
* ESS (Working Time, Travel Expenses, Apply for Leave, Career Information)
* MSS (Working Time, Promote/ relocate or terminate, Skill and Competency, E-recruitment)

Kraft Foods Europe undertook an SAP upgrade across all European sites in 2009. The upgrade required
delta training on all their SAP modules. The project was rolled out to over 12 countries in 4
different languages and covered SAP modules FICO, PP, MM, QM, PM, SD and BI
For project P1E, Rolando performed the analysis of the implemented systems and business structure
allowed him to create training material, focusing on the new business process model for the
following Modules:
* MM (Contract Management, Purchasing, Inventory Management)
* WM (Decentralized Warehouse Introduction, IDOC & BAPI management)
* SD (Quotations and Sales Orders, Credit Management, Customer Service)
* PM (Master Data, Notifications and Work Orders)
* PP (MRP, Forecasting, BOM's Management, Demand Management)
Rolando was also responsible for the uPerform Administration (Glossary updates, Template Management,
Publishing Management)

Rolando was brought in the early stages of the implementation to support Wilts Logistics and
Procurement departments across all lifecycle stages. Rolando was a key element in assisting Wilts on
the following activities:
* "As-Is" Process Mapping & To-Be" Process Mapping
* Set-up and coordination of user acceptance testing
* Delivery of SAP training to Testers
* Introduction to Testing standards and documentation to Testers
* Introduction to ASAP methodology to Testers
* WM, LE, MM script development for business scenarios
* SAP Navigation for Supply Chain Management process training material
* MM Purchasing (Purchase Reqs, Purchase Orders, MRP, Forecasting) training material
* MM Master Data (Material Master, Contracts, Pricing Conditions, Mass Change) training material
* WM RF Basics (Transfer Orders, Transfer Posting, HU packing, Queue Management) training material
* WM Shipping (Inbound processing, Outbound Processing, Shipments Management) training material
* WM Transportation (Tendering, Settlement) training material
* WM Master Data (RF Master Data, Bin Master, Batch Management) training material
* Training System Management (Set client copies, User administrator, set background jobs, Data load
{LSMW} and management)
* Introduction to B2B Internet Sales
* Product Catalogue Configuration
* IPC Internet Pricing Configuration
* Workshop delivery to super users 1st Line Go-Live Support
* 2nd Line Go-Live Support
* Responsible for closing all user, process and business helpdesk request and escalating any system
helpdesk requests to implementation partner
Rolando was also responsible for the uPerform Administration (Glossary updates, Template Management,
Publishing Management...)

When Danish Crown decided to move Tulip over to their Global SAP solution, Rolando took on a new
role as SAP WM Analyst becoming a key element to Tulip's SAP Support. During this period Rolando
acquired an extensive SAP knowledge through the Danish Crown internal training program and hands on
experience in 2 lifecycles, SAP R/3, 4.6 implementation and SAP ECC 6 upgrade. Rolando was part of
the UK SAP Logistics team and was responsible for the following activities:
* Heat and fit to gap analysis
* Design and specification of standards and applications.
* Developing standards and processes.
* Blueprinting/Scoping and planning activities.
* Validation Workshops with Business process owners.
* WM/LE Solution design
* WM/LE Solution Configuration
* WM/LE Solution Implementation
* Integration testing
* UAT script writing and execution.
* Planning, developing and delivering training in SAP WM and LE to super users and end users.
* Cut over Manager for Distribution Centre (24/7 environment).
* 3nd Line Go-Live Support
* 3nd Line Helpdesk Support