SAP Program Project and Delivery Manager

Strategic Project Delivery Management specialist with 20 years of impressive experience in Global Tools, Chemical, Retail, Oil, Telecom, Banking, Resources, Automobile, Cables, Micro Electronics, High Security and Military domains.
Core competencies include:

• ERP / SAP / Infrastructure
• Vendor Management
• Business Analysis
• Financial Analysis/Reporting

• Risk Management
• Budget/Forecasting
• Project/Program Management
• PMI/Agile/Six Sigma/Prince II/ITIL Methodologies

• SDLC/Release mgmt
• Best Practices
• Mobilization
• Centre of Excellences
• Audits
• Project tools
• Compliance and Governance

Not limited but best summarization 

• Managing multiple projects from various geographies (NA-EMEA-APAC-ANZ), various frameworks
• Extensive experience in Transformation of IT engagements (Mobilization of Projects)
• SLA commanding and optimized tracking experiences (SLA Management – ITIL)
• Experienced COE (SAP, Data, Testing, Solution factory)
• Managing resource levelling, demand and supply
• Forecasting and budgeting project deliverables and efforts
• Managing Risk management and escalations
• Reporting Schedule and cost variances as a part of financial forecast and variances
• Conduct stand ups and team meets with vendors and management across all levels
• Manage Client data protection, governance and ensure security processes for spy or sensitive data
• Driving Tenders for non-efforts costs, CFT preparations and savings review
• Manage OTD by applying QCD functions as a part of delivery excellence practice (Problem Management)
• Experienced in delivering Automation products and document CAPA process and methods
• Managed Rollouts and one SAP programs for multiple countries and cross continents (Waterfall and Hybrid)
• Drive into decision making, negotiation skills and cost-effective programs (Initiative Management)
• Manage Tollgate reviews and audit processes
• Manage Vendors and Customer Expectations through continuous feedback
• Brainstorming, team dynamics and team management
• Manage multiple teams and various technologies simultaneously
• Manage escalations and turnaround
• Drive career growth, training, mentoring and excellence programs
• Drive projects to closure with continuous improvements
• Carry out annual and timely Performance Appraisal Reviews of all direct and matrix resources
• Manage Resource plan and capacity levelling.
• Collaborate with business leadership to understand and document IT Infrastructure and Security requirements in alignment with current industry best practices (Benchmarking)
• Develop strategy, design, budget and roadmap for customer s IT Infrastructure, Cloud Services, Disaster Recovery and IT Security. This includes WAN, LAN, Wi-Fi, Servers, storage, cloud environment, video-conferencing, telephony, endpoints (workstation and mobile) and end user support.
• Perform detailed analysis of the IT Security requirements and current state.
• Responsible for ongoing IT Security audits, identification issues with IT services and operations and prompt response to mitigate vulnerabilities.
• Management of all routine IT Sec audits, all compliance related filings required on a monthly, quarterly and annual basis. Including communication of audit compliance standing and current business risks to all levels of leadership, including executive leadership.
• Drive internal and outsourced control self-assessment activities, including the review of testing procedures, sample selection, work papers, test results and conclusions and interim status reports.
• Ensures compliance with SOPs (Standard Operating Procedures) and WIs (Work Instructions) and documentation standards. (CMMI)
• Support the organization in maintaining a work environment focused on quality and that fosters learning, respect, open communication, collaboration, integration, and teamwork.
• Complete Agile-Hybrid framework – stand-ups to retrospect
• S4 Activate Framework
• Excellent written and communication skills 
• Drives documentation as an important aspect of knowledge retention innitiative