02/10/2025 updated

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100 % available

Senior IT Transformation Program Manager | Fractional CTO & AI Director

Antibes, France
Only remote
Graduate Engineer in Telecommunications, Ecole Nationale Supérieure des Télécommunications de Paris
Antibes, France
Only remote
Graduate Engineer in Telecommunications, Ecole Nationale Supérieure des Télécommunications de Paris

Profile attachments

2025-02-10 _MALAKH Sarah_CV_SeniorITConsultant_EN.pdf

InnovationJava (Programming Language).NET FrameworkApplication Programming Interfaces (APIs)Agile MethodologyArtificial IntelligenceAutomationBusiness To BusinessTelecommunicationsBusiness DevelopmentBusiness PlanningStrategic ManagementCustomer ExperienceSoftware as a ServiceCloud ComputingComputer SecurityContinuous IntegrationDevOpsDigitizationE-CommerceEmployee RetentionGovernanceHealth CareScalabilityInformation Technology Infrastructure Libraries (ITIL)Lean ProcessesLean Six SigmaProject ManagementOperational ExcellencePresalesProduct DesignScrum MethodologyProgram ManagementProcess AutomationSoftware EngineeringSQL DatabasesUrbanizationLarge Language ModelsGenerative AIAngularJSCoaching and MentoringMicroservices
With over 15 years of experience in IT transformation, I am a result-driven seasoned Senior IT Consultant, Fractional CTO, specialized in digital transformation, agile methodologies, and AI deployment. My expertise lies in leading complex IT programs, implementing Lean and Agile frameworks, and driving strategic innovation to enhance business performance. I am committed to achieving stakeholder satisfaction through a comprehensive 360-degree approach, ensuring that clients, team members, and business objectives are seamlessly aligned to foster engagement, efficiency, and long-term success.


Strategic Leadership & Digital Transformation
As a Fractional CTO and IT Transformation Program Manager, I assist organizations in re-architecting their IT systems and optimizing digital transformation strategies. I have successfully led multi-million-euro IT transformation programs, guiding companies through modernization initiatives, cloud migrations, and AI-driven automation. My strategic vision is complemented by hands-on technical expertise, allowing me to bridge the gap between business objectives and technological solutions.
My leadership extends to managing distributed teams of up to 60 professionals across international projects. I am adept at fostering high-performance cultures, implementing Agile-at-scale frameworks, and ensuring operational excellence through Lean Management. My approach focuses on measurable outcomes—improving profitability, increasing employee retention, and enhancing stakeholder satisfaction.

AI Deployment & Generative AI Expertise
Currently pursuing an advanced executive program in Applied Generative AI for Digital Transformation at MIT, I bring a cutting-edge approach to AI deployment. I help organizations implement AI solutions that align with business values and ethical principles, ensuring sustainable and responsible AI adoption. My expertise includes LLMs, GenAI frameworks, OpenAI API integration, and AI governance, empowering businesses to leverage AI for process automation, customer experience enhancement, and data-driven decision-making.

Agile & Lean Coaching for Operational Excellence
Certified in Lean Six Sigma, Scrum, and ITIL, I provide Agile and Lean coaching to companies looking to enhance operational agility and efficiency. At Inetum, as a Lean & Agile Senior Manager and CTO, I trained and coached teams, leading to a +12% increase in profitability, +30% improvement in employee retention, and a 120% boost in client acquisition revenue. My ability to instill Agile mindsets across organizations ensures long-term success in digital transformation initiatives.

Industry Experience & Project Management
I have led successful projects across transport, travel, healthcare, telecom, and public sectors, working with clients such as Transports Publics de Genève, Amadeus, Michelin, Air France, Orange, URSSAF, Notaires de France, LivePepper, DS DIstribution .... My work includes:
  • Large IT Transformation program management
  • IT system modernization / (re)urbanization
  • Smart city mobility solutions
  • E-commerce and B2B SaaS product development
I also developed extensive experience in securing innovation funding (over €4M raised) and managing pre-sales and RFP processes, ensuring strong business growth through technical innovation.

Technical Expertise
My hands-on experience spans GenAI, cloud architectures, software development (.NET, Java, Angular, SQL), CI/CD, DevOps, and cybersecurity frameworks. I have successfully implemented enterprise-grade IT systems, designed high-performance microservices architectures, and optimized software development lifecycles for improved efficiency and scalability.

Experience

Professional experience10+ years
Freelancer since2024

Languages

EnglishFluentFrenchNative speakerSpanishBasic knowledge

Project history

Senior Freelance Consultant in Digital Transformation

Freelance
Advising and guiding companies through their digital transformation journey, including IT Transformation Program Management, Fractional CTO services, and AI Deployment.

Chief Technical Officer, Lean & Agile Senior Manager

INETUM
Led Sophia Antipolis' Software Development Center, managing distributed teams and driving digital transformation across the Mediterranean region.

Project Director, Digital Enterprise Expert for PACA & Switzerland

GFI
Managed digital transformation projects, led multi-site teams, and secured innovation funding for various industries.

IT Project Manager specialized in mobile and cross-channel solutions

Unknown
Developed IT solutions for Smart Cities, e-commerce, and quality and security audits on tablets.

IT Project manager, Transformation Manager

Unknown
Led transition management and process implementation for distributed teams.

Software development engineer

CGI (prev. LOGICA)
Designed and developed a Hotel Booking Engine for Amadeus and implemented CMMI Level 2 standards.

Certificates

Applied Generative AI for Digital Transformation

MIT (Massachusetts Institute of Technology)

2025

Becoming a CAIO

Linkedin Learning

2024

Certified LSSGB Lean Six Sigma Green Belt

Institut Global Knowledge

2021

Certified Scrum Master

Softeam

2017

EDHEC Business School, Cursus MBA / Master of IT Business

EDHEC

2011

Engineering degree in IT

Ecole Nationale Supérieure des Télécommunications de Paris

2011

ITIL v3 Foundations

EXIN

2011


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