10/28/2025 updated

MD
100 % available

Scrum Master / Agile coach

Maastricht, Netherlands
Netherlands
Master of Science
Maastricht, Netherlands
Netherlands
Master of Science

Profile attachments

CV - Mark Dielen

Java (Programming Language)Electrical EngineeringArchitectureBankingConstructionBusiness RequirementsCapability Maturity Model IntegrationContinuous DeliveryContinuous IntegrationIBM DB2DevOpsDynamic Systems Development MethodsE-CommerceEnterprise JavaBeansJava Platform Enterprise Edition (J2EE)Gap AnalysisIBM Rational Unified ProcessInformation Technology Infrastructure Libraries (ITIL)Infrastructure ManagementSpring FrameworkLean ProcessesMicrosoft SQL ServersNegotiationOracle ApplicationsPRojects IN Controlled Environments Version 2 (PRINCE2)Scrum MethodologySystems Development Life CycleService-Oriented ArchitectureUMLTestingTest Management Approach (TMap)KanbanCoaching and MentoringOffshore WorkSafety Principles
Summary
  1. Excellent Agile coach and Scrum Master experience
  2. Demonstrable success in motivating teams to achieve full staff potential;
  3. My approach is resourceful and has depth, I work with proven concepts that make common sense.
  4. Broad commercial IT-knowledge and the ability to align IT with your business goals.
Personal qualities
Nowadays companies feel the need to become Agile due to a shorter time to market, a better quality, a higher productivity and an attractive working climate. Since 2010 I have been working as a Scrum master and lately I am more and more involved as an Agile coach. I am a coaching and facilitating leader, analytically strong and always looking for new ways to realize software that exceeds customer expectation. I am a certified Scrum master, Product owner and Agile coach and have knowledge of CI/CD (Continuous Integration and Continuous Deployment) , DevOps and Kanban. I have shown to be pragmatic in dealing with environments that are not (yet) Agile. For me, my efforts are successful if it delivers the value that was intended by the stakeholders and a lasting improvement in collaboration and productivity has been achieved.

Education
2022                              Flight level 2 Design, member of flight levels academy
2021                              Professional Agile Leadership I, member of Scrum.org
2020                              Professional Scrum Master II, member of Scrum.org
2019                              Cerified LeSS Practitioner, member of LeSS
2018                              Certified Agile coach, Scrum Academy
2017                              Professional Scrum Product Owner I, member of Scrum.org
2015                              Certified Scrum Master, member of Scrum Alliance
2015                              Cursus programmeertalen en technieken (o.a. Go)
2014                              Beëdigd Informatica Deskundige, member of NVBI
2012                              PMP Certified
1981 - 1986                University of Technology, Eindhoven, Electrical Engineering

Business skills & experience
  • Over 25 years of Business background in e-commerce, mobile, banking, insurance, transport, security, utilities;
  • Skilled in the following development methods including, Agile/Scrum, DevOps, Kanban, PMP, Prince2, RUP, Lean, CMMi, ITIL, TMAP, & DSDM;
  • Knowledge of the whole system development lifecycle, from inception, design, construction & testing till final delivery and support;
  • Proven track record in delivering to scope, time and cost both infrastructure and software IT projects ranging in value from 0.5m – 13.5m euro with team sizes up to 30 engineers consisting of onshore / offshore developers, business analysts, test analysts and third-party vendors;
  • Practice in clarifying business requirements, performing gap analysis between goals and existing procedures, designing process and system improvements to increase productivity and reduce costs;
  • Worked with off-shoring to Ukraine, Latvia, India, China and Pakistan;
  • First rate communication and negotiation skills, able to convey difficult technical issues to all areas of business;
  • Very adaptable - able to acquire and use new skills rapidly and effectively;
  • Hands on OO architecture and design, particularly with UML, Spring, SOA, EJB, Oracle, SQL Server, DB2. 10+ years OO analysis & design, 7+ years Java and 5+ years J2EE.

Experience

Professional experience10+ years
Freelancer since2010

Languages

GermanGoodEnglishFluentDutchNative speaker

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