08/24/2026 updated

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Senior Agile Coach & Enterprise Scrum Master | SAFe | PSM II | AI-augmented Delivery

Mallorca, Spain
Worldwide
University Specialist in Project Management
Mallorca, Spain
Worldwide
University Specialist in Project Management

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Ricardo_Alarcon_CV (1).pdf

About me

Hi, I'm Ricardo Alarcón, Enterprise Agile Coach & Senior Scrum Master with 12+ years across automotive, banking, healthcare and energy. Currently at Mercedes-Benz, coaching SAFe teams in the SAP Finance area and using AI tools like Claude and Copilot as part of everyday delivery.

SAFeJava (Programming Language)PHPSAP Sybase ASEAgile MethodologyAgile ModelingContinuous DeliveryDisciplined Agile DeliveryPython (Programming Language)Scrum MethodologyRelease ManagementSAP HANAScaled Agile Framework
Agile at Scale (SAFe, Scrum, Kanban, Nexus)
Expertise in scaling Agile frameworks including SAFe 6, Scrum, Kanban, Nexus, OKRs, Lean Portfolio Management and Management 3.0 across large enterprise environments in automotive, banking, healthcare and energy sectors.

SAP S/4HANA Finance & Enterprise Context
Hands-on experience driving Agile transformation in SAP S/4HANA Finance (Record-to-Report) environments, including regulated and compliance-driven contexts such as automotive and banking, with knowledge of ISO 9001 standards.

AI-augmented Agile Delivery
Practical application of AI tools including Claude Code, Microsoft Copilot, Cursor and n8n within governed Agile delivery lifecycles, embedding AI into testing cycles, development workflows and production version upgrades.

Coaching & Executive Leadership
Executive advisory, team facilitation, conflict resolution, delivery metrics and release management across cross-functional and senior stakeholder groups.

Scrum Master & Release Management
End-to-end ownership of release management, backlog refinement, Definition of Done and Definition of Ready frameworks, reducing production incidents and improving sprint predictability.

PHP & API Development
Background as PHP Developer with experience building API integrations using MySQL and CodeIgniter, providing a technical foundation for bridging engineering teams and business stakeholders.

VB.NET & Full-Stack Development
Early career experience as a Junior VB.NET Developer, handling feature engineering, incident management and full-stack work integrating HTML5 and JavaScript for corporate intranet systems.

Lean Portfolio Management & OKRs
Implementation of OKRs and Lean Portfolio Management practices to align departmental goals with corporate strategy, including use of the Nexus framework for scaling Agile practices.

Robotic Process Automation (RPA) Delivery
Optimization of RPA delivery by streamlining the path from backlog to production, owning release management and reducing production incidents through improved refinement practices.

Experience

Professional experience10+ years
Freelancer since2022

Languages

EnglishFluentSpanishNative speaker

Project history

Senior Agile Consultant

Mercedes-Benz (via Capitole Consulting)
Driving AI-powered Agile transformation in the SAP Finance area (S/4HANA, Record-to-Report) of Germany's flagship automotive group. Embedding Claude Code, Microsoft Copilot and n8n into the delivery lifecycle. Partnering with Train Management to scale SAFe across multiple ARTs in the R2R value stream while coaching teams and senior stakeholders through the cultural shift of AI-augmented Agile.

Senior Scrum Master

Schneider Electric
Spearheaded end-to-end Agile delivery for Global Technology Services, aligning North American and European data operations. Orchestrated technical coordination across complex data platforms with 100% governance compliance while sustaining high deployment velocity.

Senior Scrum Master

Roche Diagnostics
Led the Agile transformation of the E-commerce division, managing two high-dependency, interconnected teams. Implemented a hybrid Scrum/Kanban framework that accelerated delivery of critical HealthTech products and mentored leadership on mindset shifts and lean portfolio management.

Senior Scrum Master

INVOKE
Optimized RPA delivery by streamlining the path from backlog to production; owned release management, reducing production incidents through improved refinement practices. Facilitated knowledge-transfer protocols that increased team cross-functionality by 30%.

Scrum Master

Santander
Stabilized Agile delivery within the Global Transactional Banking program during a critical scaling phase, informing Steering Committee decisions with data-driven insights on team maturity and delivery health. Transformed the Product Owner-team relationship, increasing backlog readiness and sprint predictability by 20%.

Scrum Master

NatWest
Delivered a high-compliance ePrivacy program by instilling professional Scrum standards; introduced Definition of Done and Definition of Ready frameworks, cutting ticket carry-over by 40%. Provided three months of intensive coaching to internal staff, successfully transitioning the team to self-management.

Scrum Master

Hotelbeds
Led development of UNICOL, a high-scale global payment solution, cutting payment transaction response times by 75% by replacing legacy architecture with high-performance software. Scaled Agile practices using the Nexus framework and implemented OKRs to align departmental goals with corporate strategy.

Agile Coach

AxesInMotion
Engineered a 100% waterfall-to-Agile transition for a leading mobile gaming studio; migrated the flagship title Extreme Car Driving Simulator from Unity 3 to Unity 2019 through iterative Scrum cycles, shipping the company's first game built entirely under Scrum.

Scrum Master

BBVA Next Technologies
Scaled the BBVA One View project using SAFe, partnering with Product Owners on a real-time multi-bank aggregator now core to BBVA's enterprise offering; resolved deep-seated team conflicts, boosting morale by 50% (team health checks).

Scrum Master & PHP Developer

Kitmaker Entertainment
As Scrum Master (2014-2017), transformed the entire production department from traditional PM to Agile across a portfolio of 30+ projects and secured ISO 9001 certification by standardizing Agile processes. As PHP Developer (2012-2014), built API integrations (MySQL, CodeIgniter) providing the technical DNA behind effective communication with engineering teams and a solid grasp of architectural bottlenecks.

Junior VB.NET Developer

Juniper - Innovating Travel Technology
Engineered features and handled incident management for the corporate intranet (VB.NET, SQL Server), improving internal project tracking; early full-stack work integrating HTML5 and JavaScript.

Certificates

Professional Scrum Master II (PSM II)

Scrum.org

2025

Certified SAFe 6 Agilist

SAFe by Scaled Agile, Inc.

2025

Team Kanban Practitioner

Kanban University

2022

Professional Scrum Product Owner I

Scrum.org

2019

Management 3.0

Management 3.0

2018

Professional Scrum Master I

Scrum.org

2017


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