10/16/2026 updated
100 % available
Senior Business Analyst | Business Process Improvement & EU Digital Transformation | CBAP
Athens, Greece
Only remote
Computer Engineering & Informatics graduate, University of Patras, Greece (5-year degree).About me
I combine 13+ years of Business Analysis, Product Ownership and Project Management experience across EU agencies and UK government projects. As a CBAP-certified professional with a technical background, I bridge business and IT, optimise processes and deliver practical, high-value solutions.
Business IntelligenceBusiness Intelligence DevelopmentBusiness Planning and Control SystemsBusiness Process Execution LanguageBusiness Process Model and NotationBusiness Process ManagementBusiness Process MappingBusiness Process ModelingBusiness Performance ManagementBusiness Process OutsourcingBusiness TechnologiesBusiness Workflow AnalysisCertified Business Analysis ProfessionalSystems AnalysisOffice Automation
Business Process Analysis & Modelling
End-to-end business analysis including AS-IS/TO-BE process redesign, business and system modelling, BPMN/UML workflows, use cases and interoperability specifications using tools such as Sparx Enterprise Architect and Microsoft Visio.
Requirements Engineering
Requirements elicitation, prioritisation and traceability applying BABOK practices and EARS-style specifications, including functional and integration specifications, user stories, Gherkin acceptance criteria and gap analysis.
Agile Delivery & Product Ownership
Structured Agile product delivery including backlog refinement, sprint planning, Agile ceremonies, stakeholder progress reporting and coordination of cross-functional development teams using Jira and Confluence.
Stakeholder Management & Facilitation
Facilitation of requirements workshops and stakeholder reviews, alignment of business stakeholders, solution architects and delivery teams, and coordination of impact analysis across enterprise programmes.
Project Management
Preparation of project charters, delivery plans, effort and resource estimates, risk and change control management, and coordination of multidisciplinary internal teams and external suppliers.
UI Mock-ups & Functional Documentation
Production of UI mock-ups using Balsamiq, process/system flows, data models and functional documentation to support solution design and software delivery.
Enterprise Integration & Technology Analysis
Business and technical analysis for enterprise integration solutions, including telecommunications IT environments, software integration delivery and collaboration between business and technical teams.
Process Automation
Design and configuration of automations using Microsoft Power Automate and Power Virtual Agents, identifying process-automation opportunities and supporting iterative improvements.
SQL & Integration Analysis
Application of SQL and integration analysis techniques to support data mapping, validation rules and integration behaviour in enterprise IT projects.
Change Management & UAT Support
Support of change coordination across content management, e-commerce and business applications, including test-case review, demonstrations, release preparation and end-user guidance.
End-to-end business analysis including AS-IS/TO-BE process redesign, business and system modelling, BPMN/UML workflows, use cases and interoperability specifications using tools such as Sparx Enterprise Architect and Microsoft Visio.
Requirements Engineering
Requirements elicitation, prioritisation and traceability applying BABOK practices and EARS-style specifications, including functional and integration specifications, user stories, Gherkin acceptance criteria and gap analysis.
Agile Delivery & Product Ownership
Structured Agile product delivery including backlog refinement, sprint planning, Agile ceremonies, stakeholder progress reporting and coordination of cross-functional development teams using Jira and Confluence.
Stakeholder Management & Facilitation
Facilitation of requirements workshops and stakeholder reviews, alignment of business stakeholders, solution architects and delivery teams, and coordination of impact analysis across enterprise programmes.
Project Management
Preparation of project charters, delivery plans, effort and resource estimates, risk and change control management, and coordination of multidisciplinary internal teams and external suppliers.
UI Mock-ups & Functional Documentation
Production of UI mock-ups using Balsamiq, process/system flows, data models and functional documentation to support solution design and software delivery.
Enterprise Integration & Technology Analysis
Business and technical analysis for enterprise integration solutions, including telecommunications IT environments, software integration delivery and collaboration between business and technical teams.
Process Automation
Design and configuration of automations using Microsoft Power Automate and Power Virtual Agents, identifying process-automation opportunities and supporting iterative improvements.
SQL & Integration Analysis
Application of SQL and integration analysis techniques to support data mapping, validation rules and integration behaviour in enterprise IT projects.
Change Management & UAT Support
Support of change coordination across content management, e-commerce and business applications, including test-case review, demonstrations, release preparation and end-user guidance.
Experience
Professional experience10+ years
Freelancer since2023
Languages
GermanGoodEnglishFluentGreekNative speakerSpanishBasic knowledge
Project history
Leading and coordinating a team of seven Business Analysts for eu-Lisa and UK DESNZ programmes. Eliciting, analysing and validating business and system requirements for EES and interoperability-related services. Modelling business use cases, workflows and system interactions in Sparx Enterprise Architect. Facilitating workshops to analyse AS-IS and TO-BE processes and preparing epics, user stories, acceptance criteria and UI mock-ups in Jira and Confluence.
Product Owner for Netfishing / APPFUND, an AI-enabled web trading application. Coordinated AI/software development teams and structured Agile product delivery, analysed business needs and translated them into prioritised user stories and acceptance criteria, and facilitated collaboration between business and technical contributors.
Performed business analysis for ECDC public-health digital solutions including TESSy, EpiPulse Cases, HELICSWin and vaccine-related systems. Produced business and functional documentation, process/system flows, mock-ups and data models. As Project Manager, prepared plans, effort and resource estimates and managed risks and change control. As Product Owner for ECHA, managed backlog refinement, Agile ceremonies and delivery priorities.
Certificates
CBAP
IIBA2026
PSPO i
SCRUM.ORG2020
LEAN IT FOUNDATION
LEAN IT ASSOCIATION2019
GREEN BELT SIX SIGMA
IASSC2019
PRINCE2 FOUNDATION
AXELOS2016
PRINCE2 PRACTIONER
AXELOS2016