09/29/2026 updated

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Senior Business & Functional Analyst | Solution Design | BPMN | AI & Automation

Flobecq, Belgium
Only remote
Diplome d'Etudes Superieures Specialisees (DESS) en sciences de l'ingenieur, E.C.A.M, 2004
Flobecq, Belgium
Only remote
Diplome d'Etudes Superieures Specialisees (DESS) en sciences de l'ingenieur, E.C.A.M, 2004

Profile attachments

20260902_BA-FA_Assakali_Rezki.pdf

About me

Senior Business & Functional Analyst with 22+ years in IT. I turn complex business needs into pragmatic digital solutions through requirements engineering, BPMN/UML, process design, system integration and Agile delivery, with strong experience in Greenfield and AI-assisted solutions.

RPAProduct OwnerAcceptance TestingAgile MethodologyArtificial IntelligenceAtlassian ConfluenceAtlassian JiraBusiness Process Model and NotationBusiness AnalysisBusiness Process ModelingBusiness ValuationBusiness Workflow AnalysisTechnical AnalysisData ModelingEnterprise Resource PlanningScrum MethodologyRequirements EngineeringUMLFunctional AnalysisSolution DeliveryGherkinApi DesignRestful Api
Functional & Business Analysis
Extensive experience in functional and business analysis, requirements elicitation, business process modelling (AS-IS / TO-BE) using BPMN and UML, and translation of business needs into structured functional specifications. User story writing based on INVEST principles with acceptance criteria in Gherkin format.

Agile & Scrum
Extensive experience working in Agile/Scrum environments, including backlog refinement, sprint planning, estimation, requirements clarification and delivery coordination. Experience contributing to the introduction and improvement of Agile practices within teams.

AI-Assisted Solutions & Automation
Experience analysing and designing AI-assisted business processes, intelligent assistants, human-in-the-loop validation, monitoring and traceability. Knowledge of RAG, LLM integration, APIs, OCR, workflow automation and RPA applied to business solutions.

ERP & Financial Management
Strong background in ERP and financial management solutions covering Purchase-to-Pay, accounting, budgeting, contracts, procurement and inventory-related processes.

Data Analysis & Modelling
Strong skills in data analysis, relational data modelling, ERD, business rules formalisation, SQL querying and analysis of data supporting functional design and business decision-making.

Jira & Confluence
Extensive experience with Jira and Confluence for requirements management, backlog management, documentation, traceability, project tracking and team collaboration.

Technical & Integration Skills
Strong technical background in Java/JEE, Spring, Hibernate, SQL, XML, REST/SOAP APIs, Swagger/Postman, JavaScript and HTML/CSS, with additional experience in PHP frameworks, Delphi and Python. Strong understanding of system integration and API-based architectures.

Databases
Experience with MySQL, MariaDB, PostgreSQL, Oracle and Microsoft SQL Server for querying, data analysis, modelling and application development.

Testing & Quality Assurance
Experience defining test scenarios, test cases and validation criteria, coordinating UAT and regression testing, defect analysis and requirements traceability. Previous experience with Test-Driven Development practices.

Systems & Infrastructure
Technical experience with Linux, Docker, Tomcat, Apache, cloud environments and API security concepts including OAuth 2.0, OpenID Connect and token-based authentication.

Experience

Professional experience10+ years
Freelancer since2004

Languages

EnglishFluentFrenchNative speakerDutchBasic knowledge

Project history

Senior Business & Functional Analyst / Solution Lead

TWS - Transit World Service B.V.
Transit World Service (TWS) is a Netherlands-based international freight forwarder managing 12,000+ TEUs annually between Europe and West Africa across sea freight, trucking, documentation, customs and waiver procedures.
As Senior Business & Functional Analyst / Solution Lead, I contribute to the Greenfield design of a new AI-assisted transport orchestration application supporting end-to-end container operations.
Key responsibilities:
• Define functional scope, application capabilities, workflows, business rules and validation controls.
• Model actors, responsibilities, events and lifecycle across booking, planning, execution, documentation, customs and release.
• Structure data, document, status and dependency requirements.
• Define integrations with internal applications, WhatsApp, carrier platforms, customs systems and external portals.
• Translate the solution into functional requirements, user stories, scenarios, Gherkin acceptance criteria and MVP priorities.
• Assess AI, OCR, APIs, workflow automation and RPA opportunities.
• Validate the design with business and technical stakeholders and support architecture, planning and delivery.
Technical environment: Greenfield Design, Business & Functional Analysis, BPMN, UML, Data Modelling, User Stories, Gherkin, Workflow & Orchestration, REST APIs, AI, OCR, RPA, WhatsApp Integration.

Independent Project / Senior Analyst

Foundation Adlania
Heritage digitalisation project evolving into UnityBot, a Conversational AI platform providing semantic and conversational access to cultural content through natural language interactions, semantic search and AI-assisted support.
Key responsibilities:
• Analyse user interactions, conversation flows, AI responses and retrieval results to identify quality and UX improvements.
• Define and refine prompts, conversational behaviours and response strategies.
• Monitor AI quality through validation workflows, confidence scoring and human-in-the-loop reviews.
• Translate findings into functional improvements, user stories and backlog priorities.
• Produce functional specifications, SRS, RTM, BPMN AS-IS / TO-BE models and UML diagrams.
• Formalise data models, business rules and functional scenarios.
• Write INVEST-based user stories with Gherkin acceptance criteria.
• Define test strategies, test plans and test cases and coordinate UAT.
• Build an end-to-end AI pipeline covering ingestion, embedding, retrieval and response generation.
• Enable semantic search across documents, images and archives.
• Establish AI evaluation, feedback, traceability and continuous improvement practices.
Technical environment: Python, OpenAI, LangChain, LangGraph, LangSmith, Langfuse, Pinecone, assistant-ui, Docker, Linux, Authentik, APIs, Prompt Engineering, AI Evaluation, Conversation Analytics, Human-in-the-Loop Validation.

Independent Project / Senior Analyst Developer

AISA-ONG
AISA-ONG is an international non-profit organisation with 800+ members worldwide. OPTICOM was launched as a Greenfield initiative to build a collaborative web platform supporting communication, collaboration, information sharing and activity management across members, teams and national entities.
As Senior Analyst / Developer, I was responsible for the end-to-end functional design and implementation of the platform, from requirements gathering and stakeholder consultation through functional design, development, validation and production release.
Key responsibilities:
• Gather and structure business and functional requirements.
• Define scope, capabilities, workflows, business rules and validation rules.
• Design organisational, roles, permissions and delegated access models.
• Produce functional specifications, UML Use Cases and detailed scenarios.
• Specify collaborative modules including document management, agenda, forums, directories, project management, mailing, dashboards and search.
• Define multilingual, usability, security, extensibility and scalability requirements.
• Contribute to modular architecture and translate functional design into implementable features.
• Support development, validation, production release, maintenance and evolution.
Technical environment: Greenfield Design, Business & Functional Analysis, Requirements Engineering, UML, Data Modelling, Access Management, PHP, MySQL.

Senior Business Analyst / Functional Analyst

MLOZ
MLOZ Insurance (Mutualités Libres / Onafhankelijke Ziekenfondsen) serves 2.3M+ members in Belgium. MyMut is a business-managed online portal allowing members to access insurance coverage, reimbursements, certificates, contributions, indemnities and electronic document services.
As Senior Business & Functional Analyst, I supported the functional evolution and delivery of MyMut and its connected ecosystem within a regulated healthcare environment.
Key responsibilities:
• Analyse business needs, regulatory constraints, operational data and user feedback.
• Facilitate workshops and model AS-IS / TO-BE processes using BPMN.
• Elicit, structure and validate functional requirements, business rules, UML diagrams, data flows and system interactions.
• Write INVEST-based user stories, functional scenarios and Gherkin acceptance criteria.
• Support user journey analysis, UX/UI discussions and functional screen validation.
• Coordinate with business, IT, architects and external partners.
• Perform fit-gap analysis, incident/root-cause analysis and cross-system data validation.
• Define test cases and support functional testing, UAT and regression testing.
• Support releases, hypercare, ITSM activities, ticket follow-up, planning and prioritisation.
Technical environment: Agile/Scrum, BPMN, UML, Jira, Confluence, Enterprise Architect, Figma, REST/SOAP APIs, SQL, XML, AIO-Test, Gherkin, UAT, Regression Testing, Fit-Gap Analysis.

Senior Business Analyst / Functional Analyst

Solidaris-Brabant
Solidaris Brabant is a Belgian mutual insurance serving 635,000+ members. Its IT environment combines legacy mainframe systems with modern applications and multiple external institutional partners.
As Senior Business & Functional Analyst, I translated regulatory and business requirements into functional solutions within a complex healthcare reimbursement ecosystem.
Key responsibilities:
• Analyse laws, ordinances, circulars and decrees and translate them into structured functional requirements.
• Perform functional analysis across multi-system environments involving legacy mainframe applications and external partners such as UNMS, Iriscare and CIN.
• Facilitate stakeholder discussions and ensure alignment between regulatory obligations, business needs and technical feasibility.
• Define and structure MVPs to support incremental and controlled delivery.
• Model processes, business rules, functional scenarios and data requirements.
• Write user stories and Gherkin acceptance criteria.
• Analyse operational and business data to support reporting and decision-making.
• Improve and standardise Business Analysis practices, documentation and deliverables, strengthening collaboration between business stakeholders and Scrum teams.
Technical environment: Agile/Scrum, BPMN, UML, User Stories, Gherkin, Business Rules, Data Modelling, MVP, Mainframe, Enterprise Architect, Draw.io, Balsamiq, Jira, Confluence, REST APIs, SQL, XML.

Senior Functional Analyst / Business Analyst

ORDIGES (www.ordiges.com)
Ordiges is a software company specialised in financial and management solutions covering accounting, P&L, balance sheets, contracts, budgeting and document dematerialisation.
As Senior Functional Analyst / Business Analyst, I contributed to the functional evolution and delivery of Ordiges products, combining business analysis, product orientation, data analysis and quality assurance.
Key responsibilities:
• Define features based on company strategy, customer needs and market priorities.
• Perform AS-IS / TO-BE analysis, BPMN modelling, business rules and stakeholder requirements analysis.
• Collaborate with customers, architects and development teams.
• Produce functional analyses, user stories, UML/BPMN diagrams and functional test scenarios.
• Clarify requirements and support development throughout implementation.
• Manage testing, patches and production deployment.
• Present new features and maintain user documentation.
• Analyse data and produce reports to monitor product and project performance.
• Follow new functionalities end to end and support daily product operations.
I also acted as Test Manager, introducing TDD practices, strengthening test/development collaboration and coordinating unit, integration, verification and validation testing.
Technical environment: BPMN, UML, Business Rules, User Stories, UAT, Data Analysis, Reporting, TDD, TestLink, Selenium, JMeter, Agile, Jira, Confluence, Java, Spring MVC, SQL, XML, JSON, PHP, REST/SOAP APIs, Git, SVN.

Functional Analyst / Team Leader

ORDIGES (www.ordiges.com)
Functional Analyst with team leadership responsibilities in an ERP and financial management software environment.
The role combined functional analysis, process design and solution quality with coordination of development teams in a non-agile organisation, including the progressive introduction of Agile/Scrum practices to improve delivery efficiency.
Key responsibilities:
• Analyse business needs and design functional solutions within complex ERP applications.
• Produce and maintain functional documentation, process descriptions and user guides.
• Act as an interface between business stakeholders and technical teams.
• Translate functional requirements into clear implementation guidelines for developers.
• Define and support functional testing and validation activities.
• Contribute to change management and continuous improvement initiatives.
• Support sprint preparation, workload planning and delivery progress monitoring.
• Coordinate internal teams and external onshore/offshore development partners.
• Provide functional guidance and support to development teams throughout implementation.
Technical environment: Agile/Scrum, Functional Analysis, Functional Documentation, Workload Planning, Sprint Preparation, Functional Testing, Change Management, UML, Jira, Confluence, Java, Spring MVC, SQL, XML, JSON, REST/SOAP APIs, Git, SVN.

Senior Analyst / Programmer

ORDIGES (www.ordiges.com)
Functional and Technical Analyst within ERP and financial management projects, focused on the full reengineering of a legacy application.
The role consisted of analysing the existing solution, redesigning business and functional models, and producing functional and technical specifications to support its complete rewrite using Java technologies.
Key responsibilities:
• Analyse legacy processes, application behaviour and existing specifications.
• Structure business and functional requirements for the target solution.
• Define improved functional models, workflows and data flows.
• Produce and review functional and technical specifications.
• Translate legacy behaviour into implementation requirements for the new platform.
• Coordinate development activities and support technical teams during migration and implementation.
• Ensure functional continuity and consistency between the legacy and target solutions.
Key functional domains:
• Purchase-to-Pay processes, from request to invoice.
• Orders, receipts and stock management.
• Invoicing, credit notes and partial payments.
• Dispute and contract management.
Technical environment: UML, Functional & Technical Specifications, Legacy Reengineering, Service-Oriented Analysis, Data Flows, Jira, Confluence, Java 1.5, Struts 1, Spring MVC, Delphi, SQL, XML, SOAP, SVN.

System / Server

SESO - Public Sector
Implementation of the whole network structure and server installation. Introduction of VMware ESXi virtualization technology and configuration of Zimbra email servers in collaboration with OSSC.be.

Senior Developer - Web Applications

SESO - Public Sector
Senior web applications developer responsible for developing the SESO intranet using PHP and MySQL, enabling sharing of company information and computing resources among employees including agenda sharing, directory, organigram, files management, HR and workflow management.

IT Manager

SESO - Public Sector
IT Manager for a social services solidarity association. Responsible for developing and implementing several applications based on PHP/MySQL and Java, including a website, intranet, and the SesManager database for managing asylum applicants. Also responsible for IT team follow-up, technical and functional specifications writing and workshop presentations.

Developer - Web Applications

SESO - Public Sector
Development of the SESOManager web application from scratch using Java, J2EE and JEE to manage asylum seekers. Responsible for conception of the whole architecture and development of the application.

Developer - Applications

SESO - Public Sector
Development of a Delphi and Access application to manage a library including books rental and books reservation.

Internship

Rovi-Tech (Presles)
Implementation of software functions in C++ to realise specific picture treatment methods within a company specialised in vision and industrial conception.

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