10/29/2026 updated
100 % available
Senior Business Analyst | Technical Writer | Software Consultant
Kharkiv, Ukraine
Only remote
Master's Degree in Geoinformatics EngineeringAbout me
Senior Business Analyst, Technical Writer, and Software Consultant specializing in requirements engineering, systems analysis, and technical documentation. Experience across SaaS, enterprise, healthcare, and R&D software, including BRD/SRS, SOPs, process modeling, and GxP/CSV.
Documentation of the ProcessesAtlassian JiraBusiness Intelligence DevelopmentBusiness Process Execution LanguageBusiness AnalysisBusiness SoftwareBusiness Process MappingBusiness Process OutsourcingBusiness TechnologiesBusiness Workflow AnalysisCertified Business Analysis ProfessionalTechnical AnalysisStatic Program AnalysisSoftware DocumentationSoftware Quality
Requirements Engineering & Business Analysis
Expertise in business requirements elicitation, decomposition, and specification, including the creation of BRD, SRS, FRS, NFRD, PRD, URS, and RFQ documentation. Functional analysis, product scoping, MVP definition, requirements prioritization, and stakeholder coordination are core areas of competence.
Technical Writing & Documentation
Proficiency in producing Standard Operating Procedures (SOPs), software user guides, administrator manuals, knowledge bases, documentation portals, and structured technical specifications. Documentation restructuring, content standardization, version management, and controlled document sets are also covered.
GxP, CSV & Regulatory Documentation
GAMP 5, GxP, 21 CFR Part 11, and EU Annex 11. Validation planning, URS/FRS, DQ/IQ/OQ/PQ documentation, RTM, risk-based testing, FMEA, data integrity (ALCOA+), audit trails.
Software Consulting & Process Modeling
Assessment of software functionality and business processes, including AS-IS/TO-BE workflows, process improvement, and functional change impact analysis. Modeling using BPMN, UML, ERD, DFD, use cases, and role-permission matrices.
Tools & Methodologies
Practical experience with Confluence, Jira, GitBook, MS Office, D2, Lucid, Eraser, Miro, Camunda, BPMN, UML, ERD, DFD, BABOK, SDLC, requirements traceability, and document change control.
Systems Analysis & Cross-Module Dependencies
Analysis of multi-module systems including workflows, user roles, business rules, integration requirements, system dependencies, and cross-module functional gap assessments. Requirements traceability and exception handling are integral parts of the work.
Quality & Compliance Documentation
Preparation of quality documentation, change control records, deviation tracking.
Stakeholder Management & Requirements Clarification
Coordination with product owners, engineering teams, and quality stakeholders to establish requirements, document functional dependencies, clarify intended system functionality, and track unresolved decisions.
Experience
Professional experience10+ years
Freelancer since2019
Languages
EnglishNative speakerRussianNative speakerUkrainianNative speaker
Project history
Business and systems analysis, technical documentation, and risk-based computerized systems validation (CSV) for a multi-module enterprise SaaS platform supporting laboratory R&D operations and regulated workflows. Produced 400+ pages of detailed testing documentation, developed URS/FRS, OQ, RTM, and FMEA risk assessments, and coordinated with Product Management, Engineering, and quality stakeholders.
Business and systems analysis, software requirements engineering, technical documentation, and consulting for enterprise SaaS, regulated software, and data-intensive applications. Developed comprehensive BRD, SRS, FRS, URS, PRD, and supporting technical documentation for SaaS, enterprise, healthcare, and R&D platforms. Provided specialized support for GxP-regulated platforms including risk-based CSV documentation and regulatory evidence mapping.
Business analysis, requirements engineering, and product documentation for enterprise software, internal business applications, and complex SaaS platforms. Developed SRS, BRD, FRD, NFRD, PRD, and RFQ documentation. Conducted stakeholder interviews, functional decomposition of multi-module systems, and prepared BPMN process models, ERD/DFD diagrams, and requirements traceability documentation.