IT Integration & Automation Specialist | Power BI · CRM · ERP · APIs

Caracas, Venezuela

Only remote

Master's Degree in Information Technology Management

Caracas, Venezuela

Only remote

Master's Degree in Information Technology Management

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About me

IT consultant with 15+ years automating business processes and integrating CRMs, ERPs & APIs (SAP, Odoo, Salesforce). Power BI & Tableau dashboards. Proven results: 40% task reduction, 99.85% uptime. Banking, telecom, fintech & government.

Data AnalysisBusiness IntelligenceExtract Transform Load (ETL)Python (Programming Language)Node.jsScrum MethodologyMicrosoft Power BISalesforce TableauKanbanOdoo

Business Intelligence & Data Analytics Advanced expertise in Power BI and Tableau for KPI dashboard development, ETL pipeline design, SQL data modeling, and executive reporting. Delivered real-time BI solutions for banking, telecom, fintech and government sectors. Tools: Power BI, Tableau, SQL, ETL, Google Data Studio, Excel advanced.

IT Integration & API Automation End-to-end design and implementation of cross-platform integrations using REST APIs, SOAP, WSDL and webhooks. Experienced connecting CRMs, ERPs, payment gateways and third-party platforms. Reduced manual workload by 40%+ through smart automation pipelines. Tools: REST API, SOAP, WSDL, Zapier, Power Automate, n8n, Python, Node.js.

Enterprise Software — CRM & ERP Hands-on implementation and integration of SAP, Odoo and Salesforce in multi-industry environments. Experience in workflow configuration, data migration, API connectivity and process optimization for finance, HR and operations. Tools: SAP, Odoo, Salesforce, CRM APIs.

Cloud Platforms & DevOps Deployment and management of cloud-based solutions on AWS and Google Cloud. API gateway configuration, serverless workflows and cloud storage integration. Tools: AWS, Google Cloud, Docker basics.

Project Management & PMO 15+ years leading IT projects and PMO programs under PMI/PMBOK, Scrum, Agile, Kanban and PRINCE2. Portfolio management ($5M+ combined budget), team leadership, KPI governance and stakeholder reporting for C-level executives. Tools: Jira, MS Project, Asana, Trello.

Experience

Professional experience10+ years

Freelancer since2009

Languages

EnglishGoodSpanishNative speaker

Project history

Power BI & ERP Integration Consultant — SAP, Odoo, Salesforce

Soluciones GTI C.A.

Designed and deployed Power BI dashboards for real-time KPI monitoring integrated with SAP, Odoo and Salesforce CRM via REST APIs. Automated operational reporting workflows reducing manual tasks by 40%. Delivered executive data storytelling for C-level strategic decisions across banking and fintech verticals

E-Commerce BI Platform — Tableau KPI & Inventory Automation

Laboratorios Sulcagel

Built end-to-end e-commerce merchandising platform with real-time inventory control. Implemented Tableau KPI dashboards for product rotation tracking and commercial performance. Enabled data-driven decisions for store operations across multiple locations.

Payment Gateway Integration & BI — VISA/MC, BPM, WSDL

Nativa - Payment Solutions

Integrated VISA/MasterCard payment processing via BPM/WSDL protocols. Built BI monitoring dashboards tracking 99.85% system uptime and regulatory compliance. Delivered automated alerts and executive reporting for financial operations.

Certificates

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