02/09/2026 updated

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Senior Business Process Reenginer, Business/Project Analyst

Casselman, Canada
Germany +2
info: Germany, Canada, Portugal
High School and Trade Diploma Germany; Algonquin college Ottawa, Canada System Support Specialist
Casselman, Canada
Germany +2
info: Germany, Canada, Portugal
High School and Trade Diploma Germany; Algonquin college Ottawa, Canada System Support Specialist

Profile attachments

Beate Kleen_CV.pdf
Beate Kleen_detailed projects_January2026.pdf

About me

I am a Business Process Reengineer and Business/Project Analyst with over twenty-five (25) years experience. My specialties are: Business and Project Analysis and Support Business Process Optimization and IT Integration Process Mapping using BPMN

Business Process Model and NotationBusiness Process MappingBusiness ProcessesBusiness TransformationChange ManagementCommunication DesignDigitizationPerformance ManagementEnterprise Resource PlanningFinancial AnalysisHuman ResourcesProject ManagementMicrosoft ProjectMicrosoft VisioOrganization DevelopmentProject SponsorshipQuality ManagementCost ModellingWriting DocumentationRequirements AnalysisRisk AnalysisSAP ApplicationsSupply Chain ManagementMicrosoft SharePointStakeholder EngagementStreamlineSchedulingRisk ReductionDemonstration SkillsExecutive ManagementIgrafxExpertise in CommunicationsCulture ChangeOpenTextCoaching and MentoringRisk Management
Business Process Analysis and Optimization
Expertise in assessing organizational maturity and providing strategy on how to optimize, streamline and integrate business and operational processes to successfully transform business operations

Project Management and Coordination
Comprehensive experience in supporting project managers with initial cost estimates, project schedules, risk identification, stakeholder engagement strategies and project communication plans

Digital Transformation and ERP Integration
Specialized knowledge in SAP integration, digital transformation projects for various government departments and private sector organizations including supply chain processes

Change Management and Organizational Development
Skills in developing institutionalization strategies, cultural change management practices, employee rewarding systems and HR policies during business transformation activities

Requirements Analysis and Documentation
Proficiency in analyzing statement of requirements and other project documentation to identify business transformation impacts and perform options analysis and financial analysis

Stakeholder Engagement and Communication
Experience in coaching project sponsors, directors and managers, developing communication materials, presentations and briefings for senior executive management

Risk Management and Quality Assurance
Capabilities in identifying project risks, developing risk mitigation strategies, tracking project progress and assisting with performance measurements and KPIs

Microsoft Office Suite and Project Tools
Advanced knowledge in MS Office, MS Visio, MS Project, iGrafx, BPMN, Opentext, MS Sharepoint, SAP, Remedy, Sharepoint and Qualiware

Experience

Professional experience10+ years
Freelancer since2004

Languages

GermanNative speakerEnglishFluent

Project history

Business Process Reengineer, Business/Project Analyst

Thought-Evolution Inc.

Other

Business analysis, business process reengineering, project management in the public and private sector, supporting complex, multi-million dollars business transformation projects in the public sector.

Summary of tasks/responsibilities:
  1. Organizational Maturity Assessments
  2. Performance Management and KPI development
  3. Stakeholder Management
  4. Preparing and facilitating process design workshops
  5. Process Development/Optimization ( incl. supply chain processes and ITSM) and technology integration such as MS Dynamics, SAP, Opentext, Assyst, Remedy
  6. Preparing and facilitating process design workshops
  7. Process mapping using BPMN
  8. Requirements Development and Documentation
  9. Performance Management and KPI Development
  10. Business Continuity and Disaster Recovery Planning
  11. Communications strategy development
  12. Risk Identification and Vulnerability Analysis
  13. Enterprise/Business Architecture Development
  14. Records and Information Management
  15. Project Management

Business/IT Security Consultant

CGI, Ottawa, Canada

Other

>10.000 team member

  1. Planning, designing, and modeling business and operational processes and assure alignment with Enterprise/Business Architectures
  2. Assessing business architectures and maturity level of processes
  3. Interdisciplinary collaboration with cross-functional IT teams and departments
  4. Project planning and management
  5. Development of a data collection process
  6. Development of technical documents
  7. Technical advice in the requested area of responsibility

IT Security Administrator

JAWZ Inc., Ottawa, Canada

Internet & IT

250-500 team member

  1. Planning, developing, and modeling business and operational processes and ensure alignment with Enterprise/Business Architecture
  2. Management and monitoring of IT Network and Public Key Infrastructure (KPI)
  3. Developed business continuity plan and supporting procedures
  4. Creation, issuance, and administration of SSL certificates
  5. Monitoring of network services and intrusion detection systems

Business/IT Consultant

Banyan (ePresence, Boston, USA), Ottawa Office

Internet & IT

  1. Analyzing Performance Management procedures and key performance Indicators (KPIs)
  2. Planning, developing, and modeling business and operational processes (IT and IT Security), ensure alignment with Business Architecture.
  3. Development documentation
  4. Performing impact and option analysis
  5. Providing advice and make recommendations in the requested area of ​​responsibilities

Certificates

Associate Business Continuity Professional

Disaster Recovery Institute

2020

Six Sigma Green Belt

McGill University, Montreal Quebec

2011

AXELOS ITIL Foundation

Loyalist College, Ontario Canada

2011


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