10/16/2025 updated

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Senior Transformation Manager, Project and Program Manager

Belgium
Worldwide
Master of Science in Biology, Genetics, Microbiology, Business Administration & Economics
Belgium
Worldwide
Master of Science in Biology, Genetics, Microbiology, Business Administration & Economics

Profile attachments

Margarethe Bakala_CV 2025_F.pdf

About me

Sr transformation leader, project and program manager with extensive track record in managing complex Business/IT transformations. Versatile specialisation in PMI, Target Operating Model/Organizational Design, ERP, Lean/Operational Excellence, Change Mgmt. Primarily expertise in Financial Services

BankingManagement and Business ConsultingBusiness TransformationChange ManagementAlternative Financial ServicesEnterprise Resource PlanningFinancesIT ManagementLean ProcessesPost-merger IntegrationsOperational ExcellenceOrganizational ArchitecturePerformance ImprovementPharmaceuticalsProgram ManagementSupply Chain ManagementFinance TransformationTarget Operating ModelConsumer Product
Business and IT Transformation Management
Extensive expertise in conceptualizing and managing large scale, complex business and IT transformations across various functions and industries with over 20 years of experience in management consulting environment incl. Deloitte and Capgemini

Versatile expertise across many methodologies and competences:
Target Operating Model design
Post-merger Integration
Finance Transformation
Organizational Design
Process & Performance Improvement
Lean and Operational Excellence
Culture/Change Management
Project and Program Management
ERP implementation
Management of electric fleet / (Supply Chain)

Sectors of expertise: primarily in Financial Services (banking/insurance/consumer finance/car lease), Pharmaceuticals, Consumer Goods

Classic management consulting skills

Experience

Professional experience10+ years
Freelancer since2013

Languages

GermanFluentEnglishFluentFrenchGoodDutchGoodPolishNative speakerRussianBasic knowledgeSpanishBasic knowledge

Project history

Independent Management Consultant, owner

ISAR VENTURES
Independent management consulting services focusing on business/IT transformation, project and program management

Transformation Lead

ALLIANZ BNL
Streamlining and simplification of current governance, organizational structure and set-up across BNL. Detailed target operating model and organizational design to drive agile transformation

Project / Program Manager

ALD AUTOMOTIVE / LEASEPLAN / AMAZON
  1. Design and implementation of operational lease service model for AMAZON last mile delivery in BE
  2. Transformation of Business and Operating Model to transition to electric fleet for LeasePlan in BE/LU.
  3. Optimization of repair and maintenance service to drive efficiency and reduce cost for LeasePlan and ALD

Post-merger Integration Program Manager

NATIONALE NEDERLANDEN / DELTA LLOYD
Set-up and execution of a wide range portfolio of transformation and integration projects in the Finance department. Scope included Finance, Legal Merger, Procurement, Data Quality and Broker sales channel support

Transformation Director, Corporate Technology

EUROCLEAR
Line management responsibility for internal transformation consulting unit. Key mission to transform and up-skill existing team to meet future transformation demands. Program Lead for a major and multidimensional strategic culture change transformation

Program Manager

INGERSOLL RAND (Fortune 500)
Global ERP implementation and business transformation across multiple functions and EMEA entities to drive Operational Excellence through Back-Office process redesign and system integration

Financial Services Strategy & Operations Manager

DELOITTE
Specialised in Financial Services, leading mostly Operational Efficiency projects including Euroclear UK re-design and implementation of Finance Target Operating Model, SWIFT BE Total Cost of Ownership reduction program, and ING Group NL Solvency II feasibility assessment and solution design

Financial Services Manager

CAPGEMINI
Major assignments included ABInBev BE Program Manager on design and implementation of European Supply Chain Program, Johnson & Johnson BE Project Manager on assessment and design of Shared Service Center, and Top European insurer BE Design of change management approach for broker channel

Senior Management Consultant

KBC BANK AND INSURANCE GROUP
Focused on Financial Services, leading strategic, Business Development, Operational Efficiency improvement and Post-merger Integration engagements for KBC Group entities in Central & Eastern Europe

EU Consultant / Project Manager

INTERRECHERCHE / CEA-PME
Lobbying activities and reporting on EU funded programs for SMEs and consortium members. Acquisition and financing, reporting on tendering procedures, consortia building, project management

Clinical Research Associate

ABBOTT LABORATORIES
Set-up of large-scale clinical trial, coordinated and monitored the trial during its duration. Responsible for status reporting to management and for publication

Marketing Associate

JERINI AG
Co-developed branding concept in company strategic reorganization and core business transformation. Prepared yearly marketing plan. Market research and analysis, customer surveys, reporting to CEO

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