06/14/2026 updated
100 % available
Senior Casino Systems Support Engineer | System Administrator | Gaming Technology Specialist
Skopje, Macedonia
Only remote
Bachelor Studies in Computer Science (in progress) - EURO College, KumanovoAbout me
Senior Casino Systems Support Engineer with 15+ years of experience supporting casino management systems, gaming infrastructure, Linux environments, monitoring platforms, and mission-critical casino operations. Currently responsible for supporting 125+ casino locations across North Macedonia
BiometricsBusiness Support SystemsGaming MachinesSystem MonitorIncident ManagementJSONNetwork TroubleshootingLinux AdministrationNetwork AdministrationRaspberry PiServer Supported GamingSupportDeskTCP/IPRoot Cause AnalysisSoftware Troubleshooting
Casino Systems Support (NXCS & SMIB)
Over 15 years of experience supporting 125+ casino locations, 7,000+ gaming devices and 128+ server environments using NXCS systems and SMIB infrastructure, including biometric platforms, ATM software, and jackpot systems.
Linux Administration & Network Engineering
Extensive expertise in Linux administration, TCP/IP networking, VPN configuration and support, wireless networks, and network troubleshooting across large-scale casino technology environments.
Raspberry Pi Deployments & Checkmk Monitoring
Proven track record with 300+ Raspberry Pi deployments and hands-on experience with Checkmk monitoring for proactive infrastructure oversight and remote incident resolution.
Jackpot Presentation Systems
Configuration and support of jackpot presentation systems as part of comprehensive casino technology infrastructure management.
Slot Machine Installation & Maintenance
Installation, configuration, maintenance and repair of slot machines and electronic roulette systems, including preventive and corrective maintenance on gaming equipment.
Incident Management & Remote Support
Resolution of 200+ incidents monthly through structured incident management processes and remote support tools, ensuring high availability of casino operations.
JSON Configuration
Application of JSON configuration in casino system setups and integrations as part of technical support workflows.
Microsoft 365 & Jira
Utilization of Microsoft 365 and Jira for collaboration, ticketing, and project tracking within casino systems support operations.
AI Tools & Workflow Automation
Training in prompt engineering, AI agents, workflow automation, AI reporting, KPI dashboards, and AI content creation through the Brainster AI at Work Program.
Gaming Equipment Testing & Commissioning
Coordination of installation, configuration, testing and commissioning of gaming equipment including slot machines and electronic roulette systems for new casino operations.
Over 15 years of experience supporting 125+ casino locations, 7,000+ gaming devices and 128+ server environments using NXCS systems and SMIB infrastructure, including biometric platforms, ATM software, and jackpot systems.
Linux Administration & Network Engineering
Extensive expertise in Linux administration, TCP/IP networking, VPN configuration and support, wireless networks, and network troubleshooting across large-scale casino technology environments.
Raspberry Pi Deployments & Checkmk Monitoring
Proven track record with 300+ Raspberry Pi deployments and hands-on experience with Checkmk monitoring for proactive infrastructure oversight and remote incident resolution.
Jackpot Presentation Systems
Configuration and support of jackpot presentation systems as part of comprehensive casino technology infrastructure management.
Slot Machine Installation & Maintenance
Installation, configuration, maintenance and repair of slot machines and electronic roulette systems, including preventive and corrective maintenance on gaming equipment.
Incident Management & Remote Support
Resolution of 200+ incidents monthly through structured incident management processes and remote support tools, ensuring high availability of casino operations.
JSON Configuration
Application of JSON configuration in casino system setups and integrations as part of technical support workflows.
Microsoft 365 & Jira
Utilization of Microsoft 365 and Jira for collaboration, ticketing, and project tracking within casino systems support operations.
AI Tools & Workflow Automation
Training in prompt engineering, AI agents, workflow automation, AI reporting, KPI dashboards, and AI content creation through the Brainster AI at Work Program.
Gaming Equipment Testing & Commissioning
Coordination of installation, configuration, testing and commissioning of gaming equipment including slot machines and electronic roulette systems for new casino operations.
Experience
Professional experience0 - 5 years
Freelancer since2026
Languages
EnglishFluent
Project history
Support of 125+ casino locations, 7,000+ gaming devices and 128+ server environments. Support of NXCS systems, SMIB infrastructure, biometric platforms, ATM software, jackpot systems, Linux services, Checkmk monitoring, Raspberry Pi deployments and remote incident resolution.
Installation, maintenance and repair of slot machines and roulette systems. Supported casino openings, upgrades and migrations.
Led deployment and commissioning of gaming equipment and supporting IT infrastructure for new casino operations in Uganda. Coordinated installation, configuration and testing of slot machines and electronic roulette systems. Provided technical leadership during casino opening and operational launch activities. Supported gaming floor setup, system integration, troubleshooting and performance optimization. Performed preventive and corrective maintenance on gaming equipment. Worked with local and international teams to deliver casino technology projects.