10/20/2025 updated

MG
100 % available

Senior DevOps Engineer

Giza, Egypt
Only remote
Bachelor of Science
Giza, Egypt
Only remote
Bachelor of Science

Profile attachments

Muhammad GamalElDin.pdf

Amazon Web ServicesArchitectureAutomationMicrosoft AzureBash ShellBusiness EfficiencyChange ControlCloud ComputingContinuous IntegrationLinuxDevOpsPayment SystemsIncident ManagementInfrastructure ManagementCitrix XenAppMicrosoft SQL ServersNetwork Configuration and Change ManagementOracle DatabasesPerformance TuningWindows PowerShellCloud ServicesSystem DeploymentVirtualizationVMware VSphereWorkflowsNetwork RoutersMoney TransferScriptingReliability of SystemsSystem AdministrationKubernetesDeployment AutomationTerraformCiscoDatabase AdministrationDockerJenkins
Cloud Infrastructure Management
AWS and Azure cloud infrastructure implementation using Terraform with expertise in container orchestration via Kubernetes and Docker

CI/CD Pipeline Development
Jenkins pipeline automation for deployment workflows with zero-downtime deployments and robust change control processes

System Administration and Monitoring
Linux/Unix environment management with comprehensive monitoring solutions and proactive system reliability engineering

Database Management
Oracle database performance optimization and SQL Server architecture with enterprise implementation expertise

Virtualization Technologies
VMware vSphere virtualization and Citrix XenApp environment optimization for scalable infrastructure deployment

Network Configuration
Router configuration across multiple platforms including Cisco, Huawei, and NETGEAR with advanced security settings

Mobile Payment Systems
Vodafone Money Transfer platform management with high-availability cloud solutions and incident management

Scripting and Automation
Bash and PowerShell scripting for operational efficiency enhancement and automated deployment processes

Languages

GermanGoodEnglishNative speaker

Project history

Senior Mobile Payment Support Engineer

VOIS
Senior DevOps Engineer with extensive expertise in mobile payment infrastructure, delivering high-availability cloud solutions and implementing robust CI/CD pipelines. Orchestrated comprehensive incident management and request fulfillment processes for Vodafone Money Transfer platform.

IT Service Desk Engineer

VOIS
Delivered expert IT technical support to 2000+ users across Vodafone-Egypt ecosystem including staff, partners, TKAs, and dealers, maintaining 98% first-contact resolution rate.

Technical Support Senior Specialist

Vodafone
Delivered comprehensive first-line technical support for enterprise cloud computing services, achieving 97% first-contact resolution rate for virtual machine, Exchange, SharePoint, and web hosting inquiries.

Technical Support Specialist

Vodafone
Technical Support Specialist for Connectivity & Mobile Solutions with advanced troubleshooting expertise, resolving complex ADSL technical issues with 95% customer satisfaction rate.

Technical Support Engineer

TEData
ADSL Technical Expert resolving 500+ monthly ADSL technical issues across diverse customer environments, maintaining 95% first-contact resolution rate while documenting comprehensive solutions for knowledge base.

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