08/11/2026 updated

**** ******** ****
100 % available

Senior DevOps Engineer | Cloud & Telecom Infrastructure Specialist

Aveiro, Portugal
Only remote
Degree in Computer Engineering
Aveiro, Portugal
Only remote
Degree in Computer Engineering

Profile attachments

Ricardo_Jorge_CV.pdf

Test AutomationVoIPCloud EngineeringConfiguration ManagementLinuxDevOpsIT Service ManagementAnsibleScaled Agile FrameworkGenerative AIKubernetesCloudwatchTerraformJenkinsMicroservices
DevOps & CI/CD Pipeline Engineering
Design, implementation, and maintenance of CI/CD pipelines using Jenkins, improving deployment efficiency. Expertise in microservices deployment and operations, pipeline maintenance, and test automation across UAT and PROD environments.

Cloud Infrastructure & AWS
Management of cloud infrastructure on AWS, utilizing services such as EC2, S3, Lambda, and CloudWatch. Deployment of containerized applications using Docker and Kubernetes, improving application scalability and reliability.

Telecommunications & OSS/BSS Engineering
Deep expertise in telecom service delivery platforms including SIP, INAP, VoIP, IMS, PSTN, MPLS, GPON, and IPTV. Experience with service fulfillment using Network Activator (OSS) and provision flows for fixed and mobile networks.

Monitoring & Observability
Monitoring of application performance and system health using Splunk, Prometheus, Grafana, Kibana, and ELK Stack, creating dashboards for real-time monitoring and ensuring high uptime.

Configuration Management & Automation
Automated server provisioning and configuration using Ansible, reducing manual setup time. Development and maintenance of automation scripts in Python and Bash to streamline routine tasks.

Database Management
Hands-on experience with MongoDB, Oracle Database, MySQL, and SQL. Administration and optimization of database environments in production and UAT contexts.

Messaging & Middleware
Experience with messaging queue systems including RabbitMQ, ActiveMQ, Kafka, and JMS. Use of middleware technologies such as JBoss, Tomcat, HAProxy, and Hazelcast.

Software Development
Front-end and back-end development experience using JavaScript, Java EE, Node.js, Python, HTML, CSS, JSP, JSON, XML, XSLT, JQuery, AJAX, Struts, Hibernate, Maven, and Ant.

Agile & IT Service Management
Certified SAFe Scaled Agile Framework 5 Practitioner and ITIL Foundation Certificate holder. Experience collaborating with development and operations teams to streamline software delivery processes.

Generative AI for DevOps & Cloud
Currently undergoing GenAI Level 1 and Level 2 training focused on DevOps and Cloud Engineering, applying AI capabilities to improve productivity and achieve measurable time savings in professional contexts.

Experience

Professional experience10+ years
Freelancer since2026

Languages

EnglishFluentFrenchGoodPortugueseNative speaker

Project history

Senior DevOps Engineer

Proximus
Service Delivery Platforms for Voice Managed Services (IN), end-to-end Call Tracing (SIP & INAP), microservices deployment and operations, responsibility for UAT and PROD environments, L3 Guard Duty (24/7), microservices development, pipeline maintenance, and test automation. Technologies: SDP, SIP, INAP, IN, VAS, WebRTC, OSIX, Nginx, MongoDB, SSL/TLS, JavaScript, Git, Docker, Kubernetes, Jenkins, ServiceNow, Quasar, Splunk, Ansible.

DevOps Support Engineer

Siemens
Responsible for the correct functioning and optimization of several pipelines. Analyzing and responding to tickets opened by users. Code development to correct and/or improve pipelines. Technologies: Tomcat, NGINX, RabbitMQ, Grafana, AWS, EC2, S3, CloudWatch, Splunk, Ansible, Kubernetes, Jenkins, GIT, Docker, Python, Bash, Java, Node.js.

Support Engineer / DevOps

Wit Software
L3 SmartApp Support for international customers (Ethiopian Vodacom, Tanzania Vodacom, Congo Vodacom, Mozambique Vodacom, Unitel, VF-IE, VF-GR, Japan, RJIL India), L3 Support for Vodafone Portugal, L2 Support for AWS EC2 and CloudWatch, software deployment coordination, monitoring with Splunk and ELK Stack, CI/CD pipeline design and maintenance using Jenkins, containerized deployments with Docker and Kubernetes, AWS infrastructure management, Ansible automation, Prometheus and Splunk monitoring, L2/L3 Guard Duty (24/7). Technologies: Tomcat, MongoDB, HAProxy, NGINX, Hazelcast, RabbitMQ, Kafka, Grafana, AWS, EC2, S3, CloudWatch, Splunk, Ansible, MySQL, Kubernetes, Jenkins, GIT, Docker.

DevOps Telecom Engineer

Altice Portugal
Service Fulfillment with Network Activator (OSS), provision flows for fixed and mobile networks, real-time autonomous network repair flows, coordination of software deployment, responsibility for UAT and PROD environments, advanced support for mission-critical applications, root cause analysis, automation scripts in Python and Bash, L2 Guard Duty (24/7). Technologies: JBoss, Tomcat, MongoDB, RabbitMQ, GPON, IPTV, VoIP, IMS, PSTN, MPLS, Oracle.

OSS Telecom Support Engineer

Portugal Telecom
Service Fulfillment with Network Activator (OSS), service fulfillment with PortalNA, L2 Support for international customers (MTC Namibia, Timor Telecom, CVT Cape Verde), L2 Guard Duty (24/7). Technologies: JBoss, Tomcat, Java, HTML, Javascript, XSLT, XML, Oracle DB.

Software Developer

Maisis - Information Systems, Lda.
PortalNA front-end and back-end development, Oracle Database management, software deployment, responsibility for UAT and PROD environments. Technologies: JBoss, Tomcat, Oracle DB, Javascript, Struts, JQuery, CSS, JAVA EE, Hibernate, Ant, Maven, JSP, JSON.

Contact form

Log in to get in touch

You need to be logged in to use the contact form.

Sign upLog in