11/06/2026 updated

**** ******** ****
Premium member
partially available
info: Available evenings and weekends

Senior Exchange Support Engineer

Timisoara, Romania
Only remote
Master degree, Computer Science
Timisoara, Romania
Only remote
Master degree, Computer Science

Profile attachments

CV.Resume.GabrielMuntean.Profile.pdf

About me

Focusing on advanced troubleshooting on Exchange OnPremises and Exchange Online issues, on topics such as client connectivity\performance, DAG / Disaster Recovery | Backup / HA, Free/busy & Federation, performance, Public Folders, Exchange/Teams integration and RMS.

Microsoft Servers
Exchange Server Administration
Advanced troubleshooting on Exchange OnPremises and Exchange Online issues including client connectivity, performance, DAG, Disaster Recovery, Backup, HA, Federation, performance, Public Folders and RMS

Microsoft Technologies
Comprehensive expertise in Microsoft Exchange environments, Office 365, and related Microsoft server technologies with over 10 years of professional experience

Technical Support and Problem Management
Managing critical and political situations involving technical issues, understanding customer environments and advising for optimal solutions

VBScript Programming
Scripting capabilities for automation and system management tasks

C# Development
Programming skills developed during university studies for software development

System Engineering
Comprehensive system engineering experience including capacity management, problem management, and workload distribution

Microsoft Certifications
Multiple Microsoft certifications including Kepner Tregoe Practitioner, Copilot for Microsoft 365, Accessibility in Action, Microsoft Certified Trainer, and Managing Office 365 Identities and Requirements

Experience

Professional experience10+ years
Freelancer since2025

Languages

GermanFluentEnglishFluentRomanianNative speaker

Project history

Support Escalation Engineer for Exchange

Microsoft
Working within the Exchange Escalation Services team on complex and critical issues while supporting customers using Exchange Server and/or Exchange Online offerings. Managing critical/political situations, understanding customer environments and advising for best solutions, working with Engineering Group to find optimal customer solutions.

Exchange Support Engineer

Microsoft
Exchange Support Engineer providing services at Microsoft CSS center in Timisoara. Providing high technical services and support for DACH countries, including support for Exchange OnPremises customers and those using Exchange Online or hybrid solutions.

Support Engineer

Microsoft
Exchange Support Engineer providing services at Microsoft CSS center in Timisoara. Providing high technical services and support for Microsoft's European Enterprise and Development customers.

Exchange System Manager

Atos
2nd and 3rd level support for Exchange 2003, 2007 and 2010 customers. Implementation of test environment for global organization. Reporting, capacity and problem management.

System Engineer

Siemens IT Solutions and Services
2nd and 3rd level support for Microsoft Exchange server issues. Maintenance and troubleshooting for Microsoft Exchange 2003, 2007 and 2010 environments. Planning and executing patch actions. Problem Manager responsibilities, capacity management, organizing and distributing workload.

Junior System Engineer

Siemens IT Solutions and Services
Joined training program for Microsoft Server 2003. Developing skills in the Microsoft Exchange team.

Barback

OC Sunset Grille
Providing assistance for the bartender. Summer job through Work&Travel USA program.

Merchandiser and cashier

7-Eleven
Summer job through Work&Travel USA program.

Busboy and kitchen help

Hooper's Crab House
Summer job through Work&Travel USA program.

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