11/22/2024 updated

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Senior IT Consultant specializing in Microsoft 365 and Cybersecurity

Turku, Finland
Worldwide
Vocational Qualification in Business Information Technology
Turku, Finland
Worldwide
Vocational Qualification in Business Information Technology

Profile attachments

TommiParviainen_CV_2024.pdf

Technical SupportArchitectural DesignMicrosoft AzureMicrosoft Online ServicesServicio al ClienteCloud ComputingCollaborative SoftwaresComputer SecurityConsultingFinancesSalesIdentity ManagementIT ManagementTechnology StrategiesMaintenanceVirtual DesktopsOffice ManagementProduct OwnershipMicrosoft SharePointAdministrative OperationsCyber Threat AnalysisIT Security SolutionsSafety PrinciplesIT Project Management
Microsoft 365 Expertise
Comprehensive knowledge of M365, IAM, and Cybersecurity solutions. Design, implementation, and maintenance of Microsoft 365 environments.

Technical Support and Customer Service
Extensive experience in providing technical support for various IT systems including Microsoft 365, ATMs, and point-of-sale terminals.

Extensive experience consulting in the financial industry

IT Project Management
Product ownership of M365 and management of IT service teams. Planning and implementation of Microsoft 365 deployments and security measures.

Cloud Technologies
Proficiency in Azure, including Azure Virtual Desktop deployments and administration.

Collaboration Tools
Expertise in Teams, Exchange Online, and SharePoint Online for enhancing productivity and collaboration.

IT Governance and Strategy
Experience in IT governance, architecture planning, and developing IT strategies with a focus on zero trust and modern workplace solutions.
 

Experience

Professional experience10+ years
Freelancer since2015

Languages

FinnishNative speakerEnglishFluent

Project history

Senior Consultant

Sulava Oy
Design, implement, develop, monitor, and maintain solutions with a focus on M365, IAM, Cybersecurity, and Collaboration.

Technical Support Engineer

Microsoft
Provided support for Microsoft 365 products, educated customers on best practices, and documented technical issues and solutions.

Technical Support Engineer

Diebold Nixdorf
Offered hardware and software support for ATMs and point-of-sale terminals for global financial, retail, and commercial customers.

Software QA Engineer

Apple
Worked on Apple Maps project, using manual and automated QA techniques to improve performance and accuracy of routing options and search results.

Technical Support Engineer / Team lead

Acer
Managed a team of four, provided world-class technical support to B2C and B2B customers, and won multiple awards for customer satisfaction and performance.

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