06/02/2026 updated

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100 % available

Senior Functional, Process and Solution Analyst

Hoegaarden, Belgium
Only remote
Bachelor in Business & Economics
Hoegaarden, Belgium
Only remote
Bachelor in Business & Economics

Profile attachments

CV_RW_Public.pdf

About me

IT consultant and Agile Coach with a strong background in business, functional,technical and data analysis in Banking and Insurance domain. Experienced in translating business needs into clear requirements and guiding UAT toward reliable, value‑driven outcomes.

Sql Data WarehouseAgile MethodologyData AnalysisAtlassian ConfluenceAtlassian JiraBankingBusiness IntelligenceBusiness Intelligence DevelopmentBrokerageChange ManagementCOBOL (Programming Language)ComplianceData MigrationDB2 SQLGitHubLeadershipIBM MainframeInformation Technology Infrastructure Libraries (ITIL)Python (Programming Language)Project ManagementMicrosoft DynamicsMicrosoft Power BIServiceNow Application EngineRobotic Automation SoftwareSolution ArchitectureStakeholder ManagementTest DesignUMLQliksenseClaims and Litigation ManagementArchimateFunctional AnalysisPowerquerySalesforce Sales CloudPySparkSolution DeliveryUipathIbm BpmSql Database AdministrationServicenowService Delivery Management
Data Analysis & Migration
Extensive analytical skills covering dataflow mapping, technical and functional requirements analysis, data validation, transformation logic, and migration execution. Skilled in SQL, Power Query, DAX, and cross-platform integrations.

Project Management & Leadership
Proven track record in backlog prioritisation, release coordination, and governance alignment. Active member of Steering Committees and certified SAFe Scrum Master with experience in Agile, Scrum, and Prince2 methodologies.

Process Optimization & Automation
Streamlined workflows and eliminated inefficiencies to improve operational performance, reduce costs, and enhance service delivery. Led RPA and AI-driven automation initiatives with extensive experience in business process optimization.

Application Management & Service Delivery
Hands-on experience as Application Owner, managing incident, problem, and change processes in RUN environments. Delivered stable and scalable solutions in banking, insurance and retail domains.

Stakeholder Management
Led Steering Committees with senior stakeholders to align business and IT deliverables in complex regulatory and digitalisation contexts. Strong experience in vendor management and cross-functional coordination.

Change Management & Process Re-engineering
Delivered business process optimisation and change management initiatives, enabling smooth transitions from legacy systems to SaaS platforms.

Technical Analysis & Architecture
Deep knowledge of insurance and regulatory reporting domains. Familiar with mainframe systems and integration with modern platforms. Extensive experience in functional, solution, business, process, and technical analysis.

Team Coaching & Mentoring
Guided and mentored teams through change and agile practices, fostering collaboration, ownership, and continuous improvement in dynamic project environments.

Experience

Professional experience10+ years
Freelancer since2022

Languages

EnglishFluentFrenchFluentDutchNative speaker

Project history

Technical Data Analyst

Argenta Bank & Insurance NV
Process Analysis data flows, Data Collection & Management, Technical Tooling & Automation, Database & System Support, Data Analysis & Interpretation, Data Migration Planning & Execution, Gatekeeper application and workflow configuration.

Sr. Functional Analyst

KBC Bank & Insurance NV
Process Analysis data flows, Customizing and updating Risk Integrity calculation engine, Coaching and Team Lead, Release coordination, RUN incident and problem management.

Senior Solution Analyst

Colruyt Group NV
Process analysis, Process optimization, Benchmarking UML Software Package, Upgrade and Migration UML On Prem to Cloud SaaS Platform, Implementation ServiceNow Platform, Implementation third party mobile application, Coaching and Team Lead, Steering Committee, RUN and Coaching.

Process Manager - RPA Consultant - Technical Lead - IT Team Lead

KBC Bank & Insurance NV
RPA Consultant and Project Lead, Intelligent Process Automation Analyst and Project Lead, Analysis and Optimization, Process optimization, Project management, Coaching and Team Lead, Steering Committee, Testing, Service Delivery Management.

IT Solution Analyst - Architect

KBC Securities NV
Infrastructure and Architecture, Implementation vendor Brokerage package, Steering Committee, Process optimization.

Functional and Technical Analysis - Test Engineer & Coordinator - Project Lead and IT Tech Lead

KBC Bank & Insurance NV
Test Engineer, Test Coordinator, Project Mobile Home Loan application, Project Mobile Insurance Claims application transformation, Project Digitalisation Medical Questionnaire, Project Extension digital offer group insurance, Project Private Auto Lease, Project Nearshoring Testing Team, Team Lead & Coaching.

Portfolio


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