09/13/2026 updated

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Senior IT Infrastructure Engineer | Microsoft 365 | Identity & Security | Cloud

dubai, United Arab Emirates
Only remote
BSc Computer Science, Virtual University of Pakistan, 2013
dubai, United Arab Emirates
Only remote
BSc Computer Science, Virtual University of Pakistan, 2013

Profile attachments

Imran_Shafqat_UAE_Professional_CV.pdf

About me

Ex-MS Premier Field Eng specializing in Active Directory, MSI nfrastructure & Security. Hands-on expertise across large telecom, banking & government environments, from hardware/virtualization to Microsoft 365 & Azure. Helping organizations strengthen security using existing Microsoft capabilities

Active DirectoryDisaster RecoveryMicrosoft Exchange ServerMicrosoft ServersWindows ServersPublic CloudSystems IntegrationVirtualizationCloud Migration
Active Directory & Identity Management
Expertise in Active Directory architecture, health checks, upgrades, migrations, disaster recovery planning, security hardening, and hybrid identity implementations including MFA, SSO, and Privilege Access management across enterprise environments.

Microsoft 365 & Cloud Platforms
Deep technical knowledge in planning, deployment, security, and management of M365, Entra ID, Intune, Exchange Online, and Microsoft BackOffice platforms, including private and public cloud migrations across Telecom, Banking, and Technology sectors.

Server Virtualization & Infrastructure
Extensive experience in VMware private clouds, server virtualization, administration and deployment of large-scale VMware-based infrastructure, migration of servers to Azure, and management of Dell, HP, EMC, Cisco UCS converged and hyper-converged server hardware.

Microsoft Platform Security
Proficiency in tiering authentication silos, PKI, securing lateral account movement, AD security assessments, OS baseline hardening implementation, and security remediation for global enterprise customers.

Email & Messaging Systems
Hands-on experience with Exchange On-Premises and Office 365 messaging systems, MDM integration, FortiMail, and hybrid identity implementations.

High Availability & Disaster Recovery
Strong background in high availability, clustering, RPO/RTO planning, backup and recovery strategies including VTL and PTL technologies for enterprise-grade IT infrastructures.

Windows Server Platform Administration
Large-scale Windows Server Platform administration supporting 12K+ users and 300+ VMs, including sizing, deployment, and operational management.

IT Infrastructure Project Management
Leadership of cross-functional teams, budget management (CAPEX/OPEX), OLA/SLA management, ITIL best practices, SOW preparation, and delivery of IT infrastructure projects within customer budgets.

Cloud Migration & Azure
Complete setup and migration of 400+ servers from VMware to Azure, developing cloud strategies, defining cost centers, and managing billing for large-scale cloud environments.

Experience

Professional experience10+ years
Freelancer since2020

Languages

EnglishFluentHindiGood

Project history

Senior Office 365 and Collaboration Engineer

GBM Dubai
Working with Entra ID, Intune, Purview, Exchange Online, FortiMail, Active Directory, and Microsoft Server Platform to deliver Office 365 and collaboration solutions.

Technical Team Lead Infrastructure & Support (Associate Director)

Careem Technologies (Lahore, Pak)
Managing Active Directory, Messaging, MDM, and Windows Server Platform for 2000+ users and 300+ VMs. Led geographically dispersed global IT infrastructure including network, compute, and call center. Managed a team of 16 IT Infra and operations global resources. Technologies used: Microsoft AD, O365, Okta, Jump Cloud, Zscaler, Google Workspace, Cisco Meraki, Genesis.

Customer Engineer - Identity, Security & Windows Core

Microsoft, Pak on Penta UAE Payroll - Pak Based
Active Directory upgrade, migrations, health checks, trainings, onboarding, and implementation of best practices. Active Directory disaster recovery and rollback planning, documentation, and execution. Security and operational assessments and remediations for Microsoft Global Enterprise Customers. Knowledge transfer and workshops related to IT Security, Platform, and Active Directory Operations & Security. Securing lateral account movement, implementing security baselines, and AD security hardening.

Customer Support Engineer

Microsoft, UAE on Penta UAE Payroll - UAE Based
Helping customers with upgrade, migrate, onboarding, and implementation of best practices. Active Directory disaster recovery and rollback planning, documentation, and execution. Security and operational assessments and remediations for Microsoft Global Enterprise Customers. Knowledge transfer and workshops related to IT Security, Platform, and Active Directory Operations & Security. Securing lateral account movement, implementing security baselines, and AD security hardening.

Senior Team Lead Technology Pre-Sales Consultant

IBL-Unisys, Pakistan
Leading a nationwide presales technology team. Designing, developing, and leading deployment of IT infrastructure projects within customer budgets related to servers, storage, and converged systems. Proposal and SOW preparation, building relations with customers as trusted advisor.

Sr. Manager Microsoft Systems

UBL Bank, Pakistan
Managing Wintel Services, private cloud using VMware Infrastructure on Cisco UCS, Dell, HP servers including VSphere, SRM, Vrealize Ops Manager, DR site to meet company RTO/RPO. Overall responsibility of Microsoft Infrastructure and Platform including budget, CAPEX/OPEX. OLAs/SLAs, contracts, service delivery management based on ITIL best practices. Managing setup of 12K+ employees and more than 1400+ global bank branches.

Premier Filed Engineer

Microsoft, Saudi Arabia / Pakistan
Securing infrastructure domain working for Microsoft Global Customers for Identity and Security. On-site proactive health checks, remediations, and workshops for Microsoft prestigious premier support customers related to MS Infra Security and Active Directory.

Technical Manager

Netsol, Pakistan
Complete setup and migration of 400+ servers from VMware to Azure. Developing and maintaining cloud strategy defining separate cost centers for each department and managing billing. Administration, sizing, and deployment of 1000+ VMware-based infrastructure with heterogeneous SAN and servers infrastructure. Transforming legacy VMware-based server workloads on Microsoft Azure, Microsoft Back Office products management, and Windows Platform management.

Manager IT Enterprise Operations

Mobilink - Jazz Telecom, Pakistan
Budget, OPEX/CAPEX, procurement, contracts, project management, and team management. Administration and deployment of MS infrastructure including O365, Hybrid Identity, Azure EMS, Intune, BitLocker. Migration of Wintel services to new platforms including AD, Exchange, Lync, VMware, Citrix, and web portals while ensuring uninterrupted service availability for MergCo users on both sides.

Manager IT Wintel

Warid Telecom - Pakistan
Designing and supervising implementation of Wintel services focused on Microsoft, VMware, Dell, Cisco UCS, and EMC storage and backup technologies. Team management of 8 Wintel administrators, preparation of budget, cost analysis, business case, and reports for upper management. Preparation of SOPs for Wintel Infrastructure, participation in IT strategy, roadmap, and budgeting.

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