10/09/2026 updated
100 % available
IT Infrastructure Management | Firewall Management | O365 Administration | IT Consultant
Navi Mumbai, India
Only remote
Bachelor In Computer Applications & MBA in ITAbout me
IT Infrastructure with 16+ years of experience managing servers, networks, firewalls, cloud, security, compliance and governance. Hands-on experience across Microsoft 365, Azure, AWS, Active Directory, virtualization, Linux/Windows servers, open-source and business enterprise ERP Services.
Active DirectoryMicrosoft AntivirusMicrosoft AzureCloud EngineeringVirtual Private ServersConfiguration ManagementData InfrastructureDisaster RecoveryInternet Information Services (IIS)Information Security ManagementIT ManagementInformation Technology OperationsInfrastructure Management ServicesIT Service ManagementWindows Servers
Cloud Infrastructure Management
Extensive expertise in managing cloud platforms including Microsoft Azure, AWS and Microsoft 365. Administration of services such as Exchange Online, SharePoint Online, OneDrive, EC2, S3, IAM, CloudWatch, VPC, NACLs and Security Groups with focus on scalability and cost optimization.
Network & Security
Deep knowledge of WAN, LAN, Firewalls, DLP, System Hardening, Public DNS, SSL Certificates, Content Filtering and Traffic Shaping. Driving security and compliance initiatives across Microsoft Defender, user protection, web/proxy access controls and secure collaboration practices.
Virtualization & Disaster Recovery
Hands-on experience with VMware, Hyper-V, VM Templates, Cloning, Snapshots, Backups, Synchronization, Data Migration and High Availability. Design and implementation of backup, disaster recovery and business continuity solutions.
Identity & Server Administration
Administration of Active Directory, DNS, DHCP, Group Policy, IIS, LAMP, Windows Server 2008/2012/2019, Ubuntu and CentOS environments across on-premises and cloud data centres.
IT Operations & Service Management
Leadership of IT operations teams including incident, problem and change management, ITSM implementation, SOP and SOW definition for Help Desk, Server and Network teams to improve operational consistency.
Monitoring & Application Management
Utilization of monitoring tools such as Nagios, WSUS, MS SQL, MySQL, WordPress, Dolibarr ERP, SuiteCRM, Inventory Applications and Asterisk/PBX to ensure infrastructure availability and service quality.
Vendor & Asset Governance
Management of vendors, AMCs, invoice processing and IT inventory and asset governance including license management and coordination with accounts departments.
IT Infrastructure Roadmap & Architecture
Development of long-term infrastructure architecture roadmaps and collaboration with development teams on IT initiatives to ensure efficient delivery of allocated tasks.
User Onboarding & Offboarding Governance
Review and management of IT inventories, licenses, user escalations, onboarding and offboarding processes that impact end-user experience.
Extensive expertise in managing cloud platforms including Microsoft Azure, AWS and Microsoft 365. Administration of services such as Exchange Online, SharePoint Online, OneDrive, EC2, S3, IAM, CloudWatch, VPC, NACLs and Security Groups with focus on scalability and cost optimization.
Network & Security
Deep knowledge of WAN, LAN, Firewalls, DLP, System Hardening, Public DNS, SSL Certificates, Content Filtering and Traffic Shaping. Driving security and compliance initiatives across Microsoft Defender, user protection, web/proxy access controls and secure collaboration practices.
Virtualization & Disaster Recovery
Hands-on experience with VMware, Hyper-V, VM Templates, Cloning, Snapshots, Backups, Synchronization, Data Migration and High Availability. Design and implementation of backup, disaster recovery and business continuity solutions.
Identity & Server Administration
Administration of Active Directory, DNS, DHCP, Group Policy, IIS, LAMP, Windows Server 2008/2012/2019, Ubuntu and CentOS environments across on-premises and cloud data centres.
IT Operations & Service Management
Leadership of IT operations teams including incident, problem and change management, ITSM implementation, SOP and SOW definition for Help Desk, Server and Network teams to improve operational consistency.
Monitoring & Application Management
Utilization of monitoring tools such as Nagios, WSUS, MS SQL, MySQL, WordPress, Dolibarr ERP, SuiteCRM, Inventory Applications and Asterisk/PBX to ensure infrastructure availability and service quality.
Vendor & Asset Governance
Management of vendors, AMCs, invoice processing and IT inventory and asset governance including license management and coordination with accounts departments.
IT Infrastructure Roadmap & Architecture
Development of long-term infrastructure architecture roadmaps and collaboration with development teams on IT initiatives to ensure efficient delivery of allocated tasks.
User Onboarding & Offboarding Governance
Review and management of IT inventories, licenses, user escalations, onboarding and offboarding processes that impact end-user experience.
Experience
Professional experience10+ years
Freelancer since2022
Languages
EnglishFluentHindiBasic knowledge
Project history
Lead IT infrastructure and operations activities with focus on Microsoft 365, cloud services, endpoint/security operations and business-user support. Manage and support Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive and Teams. Drive security and compliance initiatives across Microsoft Defender, user protection and web/proxy access controls. Coordinate IT service delivery, vendor follow-ups, asset/inventory governance, user onboarding/offboarding and escalated end-user support. Support management reporting and operational improvements through IT dashboards, process documentation and SOPs.
Lead planning, supervision and organization of IT infrastructure activities. Developed long-term infrastructure architecture roadmaps and collaborated with development teams. Monitored and maintained servers, networks, firewalls, on-premises data centre and cloud infrastructure across AWS and Azure. Managed team performance, evaluations and recruitment. Defined SOPs and SOWs for Help Desk, Server and Network teams. Administered Microsoft 365 and hosted infrastructure including VM creation, templates, cloning and snapshots. Implemented ITSM and cloud migration initiatives and configured AWS services including EC2, S3, IAM, CloudWatch, VPC, NACLs and Security Groups.
Managed information technology, information security and telecommunications services across branches. Maintained Hyper-V virtual infrastructure, Azure-based VDI setup and AWS-hosted web applications. Installed, configured and maintained live and UAT Windows and Linux servers including AD, DNS, DHCP, GPO, LAMP, IIS, Cluster, NLB, FTP, WSUS, Wi-Fi and pfSense Firewall services. Planned, designed, procured and completed IT infrastructure requirements for new branches. Designed backup, disaster recovery and business continuity solutions. Managed a 12-member team of system administrators across three branches. Managed firewall features including content filtering, traffic shaping, port forwarding and log analytics. Evaluated open-source applications to reduce licensing costs and managed MS SQL and MySQL database servers.
Certificates
O365 Administration
Microsoft2022
Microsoft Certified Administration
Microsoft2022