01/16/2026 updated

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Senior IT Infrastructure & Operations Manager

Beirut, Lebanon
Worldwide
Superior Technical Diploma
Beirut, Lebanon
Worldwide
Superior Technical Diploma

Profile attachments

CV - Hadi Baghdadi.pdf

About me

Experienced IT Infrastructure professional with 15+ years in servers, networking, virtualization, and cloud. I’ve built and managed enterprise environments across multiple countries, focusing on stability, security, and cost optimization. Reliable delivery and real-world solutions are my priorities.

Amazon Web ServicesApache HTTP ServerAtlassian JiraMicrosoft AzureBackup DevicesCloud ComputingCost ReductionData RecoveryDisaster RecoveryDomain Name System (DNS)VMware ESX ServersSystem MonitorHyper-VInformation Technology Infrastructure Libraries (ITIL)Infrastructure ManagementNetworking HardwareInternet Protocol Security (IP SEC)Virtual Private Networks (VPN)IT Service ManagementNetwork SecurityLinux DistributionSimple Mail Transfer ProtocolsMicrosoft SQL ServersWindows ServersNetwork AdministrationNGINXService ManagementVirtualizationVMware VSphereTransport Layer SecurityAdministrative OperationsOperational SystemsCloud MigrationVeeamSafety PrinciplesNetwork ServerCiscoDatabase AdministrationVulnerability AnalysisVMware
IT Infrastructure Management
Comprehensive expertise in building and managing enterprise IT infrastructure across multi-country environments, including servers, virtualization, and network backbone systems

Cloud Technologies & Optimization
Advanced knowledge in cloud migration, optimization, and cost reduction strategies, with experience in VMware, Azure, and AWS platforms

Network Administration & Security
Extensive experience with Cisco networking equipment, VPN/IPSec/SSL configurations, and comprehensive security implementations including backup and disaster recovery

Virtualization Technologies
Expert-level proficiency in VMware vSphere, Hyper-V, and ESXi environments for enterprise virtualization solutions

Operating Systems Administration
Advanced administration skills for Windows Server 2003-2022, Linux distributions including Radius, DNS, SMTP, Apache, and Nginx

Database Management
Microsoft SQL Server database administration and management capabilities

Backup & Recovery Solutions
Implementation and management of enterprise backup solutions using Veeam, Acronis, CA Backup, and disaster recovery planning

ITIL & Service Management
ITIL Foundation v4 certified with experience in IT Service Management systems including iTop and Jira

Network Security & Monitoring
Implementation of network security measures, vulnerability testing, and monitoring systems using various enterprise tools

Experience

Professional experience10+ years
Freelancer since2025

Languages

ArabicNative speakerEnglishGood

Project history

Regional IT Manager

ANTWORK SAL
Directed IT operations through a team of 7 professionals across 3 international sites, ensuring 99% uptime across all infrastructure and communication systems. Reduced annual IT costs by 45% through vendor consolidation and cloud optimization.

IT Manager

ANTWORK SAL
Built the entire IT infrastructure from scratch including servers, virtualization, and network backbone. Led IT operations team to maintain 98% SLA adherence and boost customer satisfaction.

Senior System Administrator

Terranet & Cable1
Managed daily IT operations, ensuring optimal system performance, maintenance, and vendor-supported issue resolution. Administered 200+ Linux and Windows servers ensuring peak system reliability.

Customer Care Engineer

Terranet SAL
Handled outdoor and indoor customer service support for Dialup, Broadband, ADSL, and WIFI services, achieving 95% first-call resolution rate and training new hires on troubleshooting procedures.

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